Booked for Green Bus via a21 and everything went smoothly. Nothing to complain. Everything went as scheduled, no e-ticket needed. Good services and very responsive on WhatsApp.
Kim C
★★★★★
Green Bus 舒适且安排清晰合理 我和朋友乘坐 Green Bus 从沙垻到河内，巴士很舒适。车上有一位女乘务员，英语说得很好，还会重复播放预录的广播，确保每位乘客都清楚通知内容。 我们从河内到沙巴乘坐的是另一家巴士公司，虽然也舒适，但安排不如 Green Bus。他们没有明确告知下一站何时停靠，完全没有通知，乘务员全程在睡觉。而且全程只有一次上厕所的时间，对于六小时的车程来说远远不够。 我认为 Green Bus 可以改进的一点是：旅途中对乘客多加留意。有些乘客在车上吃橘子（巴士禁止饮食），还有些人看剧时不戴耳机，非常扰人。我只好自己请那位乘客调低音量。如果乘务员能帮忙处理这类情况，那就更好了。 总体而言，Green Bus 很不错，如果再来沙垻，我会再次预订。
Green Bus is comfy - clear & good arrangement My friend and I took green bus from Sapa to Hanoi, the bus was comfy. There’s a girl as the bus assistant, who speak very good english and would repeat the pre-recorded broadcasts so to make sure everyone aware of the notices. We booked the other bus company from Hanoi to Sapa, it was also comfy but the arrangement is not better. Also they don’t have clear instruction about when is the next stop. No notice at all, the bus assistant was just sleeping. And only one toilet time which is not quite enough for a 6 hours trip. One thing i think green bus can improve is to pay more attention to the guests during the trip. As some of them were eating oranges in the bus which the bus is not allow eating. and some of them watching drama without an earphone, that was ignoring. I asked that person to volume down by myself. If the bus assistant can help for such then it would be even better. Overall, green bus is good and I will book again if I come to Sapa again. 舒適及安排很好。 我們乘Green Bus由Sapa到河內。 巴士助理很有禮貌，英語亦很好。相比起由河內到Sapa的旅程（別的巴士公司），Green Bus的安排比較好。停站的次數也多一次。
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