Great Transportation Option Easy booking and great communication with the company and drivers. One of the few companies that offered car service from Ha Long to Ninh Binh. Also used them from Ninh Binh to Hanoi, friendly drivers with clean cars for both drives
Nicole B
★★★★★
我和家人使用了A21 Tours的私人交通服務，從河內前往寧平，之後又從寧平到河內機場。 他們使用起來很方便，司機準時抵達，車輛有空調且乾淨整潔。 由於天氣因素，我們必須將航班提前好幾個小時，他們依然能夠配合調整，並準時送我們到機場。 直接向他們預訂比透過Viator或Get Your Guide這類旅遊平台更便宜（雖然我其他行程還是會用這些平台）。 我絕對會推薦A21的私人交通服務。
My family and I used A21 Tours for private transport from Hanoi to Ninh Binh, and then again Ninh Binh to the Hanoi airport. They were easy to use, the drivers were on time, and the vehicle's were air-conditioned and clean. We had to move our flight several hours earlier due to weather, and they were still able to accommodate us and get us to the airport on time. It's cheaper to book directly through them, then try to use a tour platform like Viator or Get your guide on (though I use those platforms for other things). I would definitely recommend A21 for private transportation.
We used this service last minute to book transport from Ninh Binh back to Hanoi. Staff was professional, easily contactable. The limo arrived on time, very clean, comfy seats. The price is a bit more dearer than the other service we used prior but much better in value in my opinion. Would recommend.
Great bus transfer from Ninh Binh to Da Nang! The trip was great. We had contact from the company before updating us of weather conditions etc which was really useful. And we arrived early - seats were super comfortable and the toilet was very pleasant (most buses don’t have toilets so this was an added bonus). Would definitely use again!
Sleeper Bus is worth the price but you need to bring wipes for stopovers. The cabins are spacious which is great. The bed was comfy with a massage option. The customer service is also good. The only thing that’s stopping me from giving this 5-star was the stopover. It was in the middle of nowhere and the toilets were disgusting.
Comfortable, clean and well organised I booked three Transfers with A21 (Halong bay to Ninh Binh, Ninh Binh to Sapa and Sapa to Hanoi) and all were very good. The buses were clean, comfortable and on time. The organisation and information given before the transfer was also very good. Before each tour I was given the drivers name, phone number and number plate.
Thibault C
★★★★★
在臥鋪巴士上開車很舒適。 我們比預期更早抵達會安，因此有更多時間在那裡享受，這點很不錯。
Nice drive in the sleeping bus. We arrived earlier in Hoi an than expected so we could enjoy more time there. Which is good.
Sleeper bus to Hoi An from Ninh Binh A21 Tours organized a sleeper bus and a shuttle bus to and from the sleeper bus station so we didn’t have any stress at all, definitely would use them again!
Overnight bus from Ninh Binh to Hoi An Took the night bus from Ninh Binh to Hoi An. Smooth transfer and the bus was nice. Good communication and timely pickup from hotel.
Great after sales communication and service. I had to cancel one of my luxury bus trips from Ninh Binh to Hanoi and they were fantastic - fast to respond and provided a full refund (minus a small admin fee). Would highly recommend!
Highly recommend to anyone traveling. They were able to accommodate my trip with a 2 hour notice. They sent clear pickup and driver locations. They are highly communicative and checked on me every step of the way. As a solo traveler this is the way to go.
Convenient, easy The pick up was fast and convenient from Ninh Binh. We stopped for a 10 minute break in between the trip and the journey to Hanoi was smooth.
Go with this company I heard many stories about no communications and horrible riding conditions on other booking sites. But A21 was different. I took a van for Hanoi to Ninh Binh and back. Both times the communication through whatsapp was flawless. I'm guessing that they assign a person to you so that you are interacting with the same person the whole time. The agent for me was Phuong and she did an excellent job. Answering all my questions and updating me on when the van will arrive and checking to see if im on it. I also had to change the time of my trip and Phuong changed it no problem. As for the van, I believe they don't own the vans so they hire outside van companies. But I think A21 keep a close contact with them so that everything will run smoothly. Overall, very pleased to have gone with them. If you have any doubt, choose them and they will take care of you.
Travel A
★★★★★
優秀的公司 在越南各地訂購火車票的好公司，回覆迅速、組織良好。溝通非常及時。感謝。
Great company Good company to book train tickets anywhere in Vietnam quick response well organised. The communication was prompt. Thanks
Highly recommended transfers We initially considered booking our transfer between Hanoi and Ninh Binh (Trang An) through 12go.asia, a popular platform. However, after seeing mostly underwhelming reviews regarding the transfer carriers, particularly concerning multiple vehicle changes (3-4 times), we opted for a more reliable option. We discovered a21tours's transfer services and decided to give them a try. Upon attempting to confirm our reservation through their provided payment link, we encountered an unknown error. After notifying their WhatsApp support, they promptly provided another link, which unfortunately still didn't work. Fortunately, they offered the option to pay the driver directly upon pickup, which was incredibly convenient. Despite initial uncertainty about whether the driver would drop us off at our remote Homestay, everything went smoothly, with only one vehicle change necessary due to the narrow path to our accommodation. We also booked our return transfer with them, which was equally hassle-free. The drivers were courteous and drove safely throughout the journey. Overall, no complaints about the experience.
Car and driver from Hanoi and Ninh Binh. I went to 4 places and then back to the airport. I used A21 a few times already when I was in Hanoi. They were very flexible and responded quickly via WhatsApp. Very handy. It is like Magic. Very dependable service.
Perfection!! We stumbled over A21 only a few weeks before or trip to Vietnam. From the first minute, the contact was fast, professional and accurate. Where we were just looking for an airport transport to Hanoi, we rapidly felt comfortable to engage with A21 for most of our transport around Hanoi (from Hanoi to Halong Bay, Halong Nay to Ninh Binh and back to Hanoi). All trips were handled perfectly: pick up/drop off at hotel, always on time, comfortable cars, close follow up on the day of travel and even during the drives for longer distances, extremely friendly staff and fair pricing. I can only recommend their services Dear A21, again Thank you!!
Grande réactivité de la part d A21. Même au dernier moment, l équipe nous a aidé pour trouver des transports et excursions que ce soit à Sapa, Ninh Binh et Halong. Un grand merci pour tout! 10/10!
寧平（陸龍灣）接送服務評價