Drivers on private car service can manage basic conversational English for everyday needs during the journey. If you need more detailed support at any point, contact us via WhatsApp and our operator will reach your driver immediately.
Yes, we offer child seats for children under 5 years old with our private car service, at an additional cost of $13 per seat per trip.
Yes. We allow pets to travel with you when using our private car service. Your pet must be equipped with a sturdy, bottom-filled cage or wear a muzzle and leash (for pets over 7kg). Please supervise your pet throughout the trip to avoid safety risks.
After the trip, please follow the driver's instructions to help clean the vehicle. We may charge a fee if the unsanitary conditions cannot be immediately rectified (e.g., your pet urinates or defecates on the floor/seats of the car).
This depends on the time and purpose of your stop. Generally, the driver will assist with short stops (around 10 minutes) for restroom breaks or snacks, but not too frequently.
If the itinerary changes because you wish to visit a different location outside the route, we may charge an additional fee. Please contact our customer service if you intend to change the itinerary for further advice.
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