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Hanoi to Sapa Transfer

  • Phan Thiet City
  • Cam Ranh
  • Victoria Can Tho Resort
  • Sheraton Can Tho
  • Legacy Mekong Hotel (Formerly Azerai Can Tho)
  • Victoria Chau Doc Hotel
  • Can Tho International Airport (VCA)
  • Yen Tu
  • Tuy Hoa
  • Bao Loc
  • Mu Cang Chai
  • Mong Cai
  • Cao Bang City
  • Ban Gioc Waterfalls
  • Ha Tien
  • Bac Lieu City
  • Chau Doc
  • Cao Lanh
  • Vinh Long City
  • Ben Tre City
  • Phnom Penh
  • Moc Bai
  • Hai Phong City
  • Ca Mau city
  • Rach Gia
  • Soc Trang city
  • Tam Ky (Quang Nam)
  • Vinh Hy Bay
  • Duong Dong, Phu Quoc island
  • InterContinental Danang Sun Peninsula Resort
  • Lien Khuong Airport (DLI) Da Lat
  • Phu Cat (Quy Nhon) airport (UIH)
  • VSIP Bac Ninh industrial area
  • Lang Co beach
  • Dong Hoi (Quang Binh)
  • Pu Luong (Pù Luông)
  • Others
  • Ho Tram (Vung Tau)
  • Son Tra peninsula
  • Tam Dao
  • Ba Vi National Park
  • Thanh Hoa City
  • FLC Samson Resort
  • Sam Son Beach
  • Ba Na Hills
  • Mai Chau
  • Quy Nhon
  • Cam Ranh (Nha Trang) Airport (CXR)
  • Phu Quoc Airport (PQC)
  • Phu Quoc
  • Can Tho city
  • Da Lat city
  • Nha Trang city
  • Mui Ne
  • Tan Son Nhat (Ho Chi Minh City) airport (SGN)
  • Ho Chi Minh city (Sai Gon)
  • Vung Tau
  • Got pier (Hai Phong)
  • Ha Giang
  • Cat Bi airport (HPH)
  • Van Don airport (VDO)
  • Tien Sa port
  • Chan May port
  • Phong Nha
  • Tuan Chau island
  • Trang An
  • Tam Coc
  • Hue city
  • Da Nang airport (DAD)
  • Topas Ecolodge
  • Bac Ha market
  • Noi Bai (Hanoi) airport (HAN)
  • Sapa
  • Hoi An
  • Phu Bai (Hue) Airport (HUI)
  • Ninh Binh
  • Hanoi
  • Cat Ba island
  • Lan Ha bay
  • Halong Bay
  • Lao Cai (Sapa)
  • Da Nang
×
  • Phan Thiet City
  • Cam Ranh
  • Victoria Can Tho Resort
  • Sheraton Can Tho
  • Legacy Mekong Hotel (Formerly Azerai Can Tho)
  • Victoria Chau Doc Hotel
  • Can Tho International Airport (VCA)
  • Yen Tu
  • Tuy Hoa
  • Bao Loc
  • Mu Cang Chai
  • Mong Cai
  • Cao Bang City
  • Ban Gioc Waterfalls
  • Ha Tien
  • Bac Lieu City
  • Chau Doc
  • Cao Lanh
  • Vinh Long City
  • Ben Tre City
  • Phnom Penh
  • Moc Bai
  • Hai Phong City
  • Ca Mau city
  • Rach Gia
  • Soc Trang city
  • Tam Ky (Quang Nam)
  • Vinh Hy Bay
  • Duong Dong, Phu Quoc island
  • InterContinental Danang Sun Peninsula Resort
  • Lien Khuong Airport (DLI) Da Lat
  • Phu Cat (Quy Nhon) airport (UIH)
  • VSIP Bac Ninh industrial area
  • Lang Co beach
  • Dong Hoi (Quang Binh)
  • Pu Luong (Pù Luông)
  • Others
  • Ho Tram (Vung Tau)
  • Son Tra peninsula
  • Tam Dao
  • Ba Vi National Park
  • Thanh Hoa City
  • FLC Samson Resort
  • Sam Son Beach
  • Ba Na Hills
  • Mai Chau
  • Quy Nhon
  • Cam Ranh (Nha Trang) Airport (CXR)
  • Phu Quoc Airport (PQC)
  • Phu Quoc
  • Can Tho city
  • Da Lat city
  • Nha Trang city
  • Mui Ne
  • Tan Son Nhat (Ho Chi Minh City) airport (SGN)
  • Ho Chi Minh city (Sai Gon)
  • Vung Tau
  • Got pier (Hai Phong)
  • Ha Giang
  • Cat Bi airport (HPH)
  • Van Don airport (VDO)
  • Tien Sa port
  • Chan May port
  • Phong Nha
  • Tuan Chau island
  • Trang An
  • Tam Coc
  • Hue city
  • Da Nang airport (DAD)
  • Topas Ecolodge
  • Bac Ha market
  • Noi Bai (Hanoi) airport (HAN)
  • Sapa
  • Hoi An
  • Phu Bai (Hue) Airport (HUI)
  • Ninh Binh
  • Hanoi
  • Cat Ba island
  • Lan Ha bay
  • Halong Bay
  • Lao Cai (Sapa)
  • Da Nang
×
If you are looking for multiple transfers around Vietnam and Cambodia, simply send us your travel request, and our travel consultant will provide you with a detailed quote.

Hanoi to Sapa transfer review

4.68/5 Based on 62 reviews
Customer photos
Tay S (Singapore)'s Avatar
Tay S (Singapore)
★★★★★
Exceptional service from VICSAPA Train. She goes way beyond the extra mile to make sure our whole experience with Vic sapa train is everything you wished for and more!!! I’ve never felt so pampered before in any trip I’ve taken….
Tay S (Singapore) comment for
Tay S (Singapore) comment for
Tay S (Singapore) comment for
bobnrobyn (Gympie, Australia)'s Avatar
bobnrobyn (Gympie, Australia)
★★★★
Much better than the bus.
Hanoi to Lao Cai night train. Leave at 9.20 pm, we booked a 2 berth cabin, no sharing with strangers. 2 bunk beds, pillows and blanket. Bed side table with a cold beer and coke, bananas, biscuits and nuts are a nice touch. Hot coffee and tea arrive as we depart. Great views of Hanoi as we slowly leave the city. Sleep well as we rattle and sway through the night. Shortly before we arrive in Lao Cai there is a knock on the door and coffee and breakfast bars delivered. The train was way better than the return trip by road.
bobnrobyn (Gympie, Australia) comment for
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bobnrobyn (Gympie, Australia) comment for
Mickey582014 (Hamburg, German)'s Avatar
Mickey582014 (Hamburg, German)
★★★★★
Hanoi nach Sapa. Wir hatten eine wunderbare Fahrt von Hanoi nach Sapa mit dem besten Fahrer von Vietnam:Dung!!!Er hat uns pünktlich abgeholt und war sehr zuvorkommend!Pusten wurden nach Bedarf gehalten und er war sehr nett
Mickey582014 (Hamburg, German) comment for
Mickey582014 (Hamburg, German) comment for
Pingggggrockz (Singapore)'s Avatar
Pingggggrockz (Singapore)
★★★★★
Very clean and comfortable overnight train.
The response to the booking was quick and helpful. Once the online payment is made, the tickets with QR are issued. Very impressed with the firm bed and clean linen (no smell).
Highly recommended!
Pingggggrockz (Singapore) comment for
Pingggggrockz (Singapore) comment for
Pooja P (Auckland, New Zealand)'s Avatar
Pooja P (Auckland, New Zealand)
★★★★★
Green bus Sapa provides super comfortable journey from Hanoi to Sapa and vice versa. The recliner seats are super comfy. The ticket costs nominal for a 6 h journey. The bus is very clean and they maintain them well. Shoes are to be kept in plastic bags before boarding the bus. Spare slippers provided at every stop point. Very punctual and super clear instructions and directions provided by our guide Bella.
Driver Mr Chin drove smoothly the whole time.
Pooja P (Auckland, New Zealand) comment for
Pooja P (Auckland, New Zealand) comment for
Crystel Anne A's Avatar
Crystel Anne A
★★★★★
Hassle free trip from Hanoi to Sapa -VIP bus
Me and my siblings were planning to go from Hanoi to Sapa. Till we realized we haven't book our sleeper bus. We searched and came across A21 tours and tried to see if we can still be accommodated provided that the booking was done less than 24 hours. We booked online, and pro actively we have also sent a message in Whatsapp to ensure that once payment is done, we can get the e-ticket confirmation. To our surprise, just around 4-5 hours, they have reached out to us to guide us on the payment process and the issuance of the e-ticket as well. Their swift response was a relief w/our anxiety given the limited time for us. Also, it didn't stopped from just issuing the vip bus e-ticket confirmation but A21 tours consistently checked us from departure to arrival and any other concerns in between. They made sure that the tourists will only get enjoyment, safety and hassle free experience.
Highly recommended.
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Susanna L's Avatar
Susanna L
★★★★★
(Original)
Esperienza 10 e lode con A 21 tours
Ho viaggiato più di una volta usando A21 tours ( Hue / Hoi An - Hanoi / Sapa ) e mi sono sempre trovata ottimamente ! Puntualità , precisione , ogni servizio ottimo . Rispondono su whatsapp ad ogni domanda tempestivamente . Userò sempre A21 tours per i miei spostamenti in Vietnam . Voto 10 ,

(Translated)
Experience 10 and honors with A21 Tours
I traveled more than once using A21 tours (Hue / Hoi An - Hanoi / Sapa ) and I always had a great time! Punctuality , precision , every service excellent . They respond on whatsapp to every question promptly. I will always use A21 tours for my travels in Vietnam. Rating 10 ,
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Susanna L comment for
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leonardi811's Avatar
leonardi811
★★★★★
Look nowhere else for Vietnam transportation n hotel, this is the Best!
If you are traveling to Vietnam. And feel like going on own (without tour package from origin country), Look nowhere else for Vietnam transportation n hotel, this is the Best! The Best, because they have hotline WhatApps number, are very Supportive, Highly Responsive, English spoken, and giving us Bragain Pricing.
My family (of 3) and I, wouldn't be able to travel conveniently without their help on transportation issue.
In 8d/7n trip (Hanoi, Halong bay, and Sapa) we were assisted by them well, even in the last minute demand. Bravo and Superb Works to A21.
We surely recommend U to all our friends Indonesia and Japan too.
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Jon N (Singapore)'s Avatar
Jon N (Singapore)
★★★★★
Comfortable transfer
We booked a return transfer from Hanoi Old Quarter to Sapa in November for the two of us. We paid slightly more for the VIP seats of Hanoi Sapa limousine, which can be lowered for more comfortable ride. The pick up was timely and the ride was comfortable. The vehicle comes with USB charging Point, free wifi, a bottle of water and bread. At one of the rest stop, we were also given a voucher to redeem for either coffee, tea or Hanoi beer. Booking of the transfer is also easy via email and WhatsApp. They will also send reminder before the trip via WhatsApp. Would definitely recommend visitors to use A21Tours
Jon N (Singapore) comment for
Jon N (Singapore) comment for
Travelman (Bangkok, Thailand)'s Avatar
Travelman (Bangkok, Thailand)
★★★★★
I have been waiting a long time to do this trip and it was most worthwhile. Some great reviews below describe things better than I can. Online booking was easy I booked two way VIP 2 berth cabin… read the confirmation email well for connecting with the agent at the station second floor.
The carriage was classic, vintage feel with wood panelling and delightful decor. Fruit beer and snacks provided. Power in the cabin. Excellent sleep , bedding good and clean. Despite many stops (single track) the journey was enjoyable. Dawn scenery of the Red River was a bonus. Wake up call and a powerful 3 in 1 Vietnamese coffee as a heart starter. Just great!
Travelman (Bangkok, Thailand) comment for
Travelman (Bangkok, Thailand) comment for
Rico's Avatar
Rico
★★★★★
8 hours - Overnight Train to Sapa.
We booked directly online. Everything went smoothly. We were upgraded from superior to deluxe cabin that sleeps 4 people. So we had to share with another couple, which was fine because we all slept the whole way. There was free water or beer, bananas, chips, and free WiFi. The beds were very clean and even the bathroom were not that bad. It is an excellent way to go to Sapa and you save one nights hotel bill while traveling. If you get motion sickness be warned this train goes up and down and sways side to side, all at the same time, it is quite bumpy and noisy. Not to mention it makes a lot of stops along the way. Earplugs and Dramamine might help.
Rico comment for
263Sal (Bilgola, Australia)'s Avatar
263Sal (Bilgola, Australia)
★★★★
The Vicsapa train was very comfortable with tasty treats and water, tea and coffee. Air conditioning and a drinks trolley came down the carriage early in the trip and sold cold drinks, wine and snacks. The bed was made with white crisp sheets and doona. Still as it is an old train it is quite noisy but still fun and a great way to travel to the beautiful Sapa in the mountains.
263Sal (Bilgola, Australia) comment for
Eileen Lim (Singapore, Singapore)'s Avatar
Eileen Lim (Singapore, Singapore)
★★★★★
Friendly driver
Mr Trung is a awesome driver . He is on time when picking us up from the hotel . The car is comfortable and he speaks mandrain too !
Eileen Lim (Singapore, Singapore) comment for
Caroline R 's Avatar
Caroline R
★★★★
Hanoi/Sapa/Hanoi journey
We were 2 adults and 3 children traveling to Sapa from Hanoi and back to Hanoi last week. We booked a shared journey but had the minibus to ourselves on the way to Sapa which was a real treat. The reclining seats are very comfortable, there is reasonable wifi on board which was a benefit we hadn't realised when booking, charging ports for each seat.

On our return to Hanoi the bus was full and I was sat in the front with the driver and his colleague which makes for a bit more of a squashed seat but it was ok. It is good to know that when all seats are booked on a shared journey that that includes the use of a front seat as well which although do recline it does not have the arm rests and other comforts of seats in the rear.

Vouchers for drinks are given at one stop, one small bottle of water given on boarding the bus, food options are limited at the two stops particularly if you have children with you so we would recommend taking food (or at least your own choice of snacks) with you if possible.

Both journey times were 6 hours with stops.

On both journeys the drivers drove safely and calmly which we appreciated particularly on the very twisty road for the last part of the journey into Sapa.
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임찬호's Avatar
임찬호
★★★★★
가족투어로 이용한 사파에코 리무진서비스는 최고의안락함과 편한함을 제공해주었습니다. 적은인원으로 이동함으로서 프라이빗같은 분위기... mr trung은 최고의드라이버. 체험해 보시면알것입니다 ㅎㅎ
임찬호 comment for
Bill H (Southampton, UK)'s Avatar
Bill H (Southampton, UK)
★★★★
Convenient and easy. The distribution of reviews on here doesn't look good - so in fairness I thought I'd update with my review because our experience was quite positive.
We took the Fansipan express from Sapa back to Hanoi on 29/9/19 leaving at 13:30, checkin was smooth(ish) - its a scruffy office on a chaotic street where you wait but this is Sapa in Vietnam after all - so expoected.
Bus is confortable enough, Im 1.73m and had plenty of legroom, the berth is private with a curtain.
Its a big bus. The road leaving Sapa is tight and twisty for th first hour down to the highway at Lao Cai, so this isnt airplane or train smoothness - however it was fine in the day. Once on the highway the driver drove at a steady 100km/hr (checked with GPS) there didnt seem to be any taumatic moments - the general standard of driving in VIetnam is pretty poor and our driver seemed to cope well - even when you come across 2 trucks stopped on the highway blocking both lanes with one reversing!!!
By the time we got into Hanoi the drivers favourite control seemed to be the horn as I think we were running 15min late.
We took this bus not because we expected a really smooth comfortable sleep and not because its cheap - its just that it IS comfortable and it leaves at a very convenient time allowing a hotel checkout at midday and then a 13:30 departure. Itys a 5.5hr drive to Hanoi - even if you take the train you have to get a bus or taxi down to Lao Cai for the first hour anyway - if you've got luggage or cases this is easier than dragging onto a train as well - as there was loads of storage space as in all long distance coaches.
Coach made 2 stops on way back - strange open sided supermarkets selling some strange stuff alongside touirist 'tat', beware you need 3k dong to pay for the toilets! Make sure you;ve got some small notes.
To be honest there isn't much alternative for getting to and from Sapa, trains are slow and go overnight only to Lao Cai, a private taxi would be expensive - and seeing the driving standards in Vietnam I'd rather be on a big bus!
Also Im sure some of the more negative views on here are for the wrong bus - this coach as in the main picture is orange and black - its called a VIP cabin bus, some of the pictures of the interior are for a different bus. We would use again because of the convenience.
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hykkkkk (Seoul, South Korea)'s Avatar
hykkkkk (Seoul, South Korea)
★★★★
Good. 개인공간도 있고 독서등도 있고 usb 충전도 가능하고 에어컨도 빵빵하고 다 좋은데 ㅋㅋ...ㅋㅋ 말이 안 통해요. 하노이에서 사파까지 예약 할 땐 6시간이라고 했는데 8시간이 걸렸고 마지막 휴게소에서는 한시간이나 서 있었는데 왜 서 있는지 말을 안해주더라구요. 그런것만 말 해줬으면 더 좋았을 것 같아요.
hykkkkk (Seoul, South Korea) comment for
robbiebrokken (Harmony, Minnesota)'s Avatar
robbiebrokken (Harmony, Minnesota)
★★★★
What a trip.
ok, so it's not luxurious, but comfortable. Weird sharing a room with two French folks that didn't speak English, but they were nice. Bathroom serviceable, but not too fancy. ride was bumpy, but mysterious. a genuine experience. cool to walk in the train hall way at night and look out an open window
robbiebrokken (Harmony, Minnesota) comment for
Bart H (Roermond, The Netherlands)'s Avatar
Bart H (Roermond, The Netherlands)
★★★★★
Absolute aanrader. Comfortabele slaapcabines met veel privacy. Stoel kunnen volledig plat. Gedurende reis heerlijk series op iPad gekeken. Andere bussen hebben wel mooie stoelen maar hebben niet deze privacy. Je kunt zelfs makkelijk bij elkaar gaan liggen
Bart H (Roermond, The Netherlands) comment for
Ed l (Singapore)'s Avatar
Ed l (Singapore)
★★★★
Best way to get to Sapa from Hanoi!
Booked the cabin with 4 beds. Journey was about 8 hours. Experience was pretty good, and slept quite well. The beds were reasonably clean and comfortable. Free mineral water, snacks, toothpaste and toothbrush were provided. But would suggest to try not to use the toilets if possible.
Overall good experience, train timing was punctual. Overnight train a good way to get from Hanoi to Sapa.
Ed l (Singapore) comment for
Nicole F (Germany)'s Avatar
Nicole F (Germany)
★★★★
Probably the most comfortable way from Hanoi to Sa Pa.
We booked the VIP version, two bed cabin of King Express train. It was reasonably clean. We did not see any bugs or vermin. Toilettes were ok. We did get some sleep. The train was very punctual both times. The train took 7.5 hours from Hanoi to Lao Cai. The employees in the train sell you staff that is actually free. I paid for the tee anyway because these people are very poor and it is very little they charge.
When you arrive at La Coi station, there are lots of Minibuses that take you to Sa Pa for small money. This takes about one hour. The drivers already wait in front of the train. It is safe to go with them, no scam.
Nicole F (Germany) comment for
simpl3 (Samut Prakan, Thailand)'s Avatar
simpl3 (Samut Prakan, Thailand)
★★★★★
Booked for Green Bus via a21 and everything went smoothly.
Nothing to complain. Everything went as scheduled, no e-ticket needed. Good services and very responsive on WhatsApp.
simpl3 (Samut Prakan, Thailand) comment for
Edward (Zurich, Switzerland)'s Avatar
Edward (Zurich, Switzerland)
★★★★★
Booking Train Tickets
We used A21 for booking the King Sapa Train from Hanoi to Lao Cai. The service was excellent with very good communication. I recommend A21 and would use then again any time. Thank you.
Edward (Zurich, Switzerland) comment for
Partylori's Avatar
Partylori
★★★★★
We went from Hanoi to Sapa in a sleeping bus. Everything was good, it took us 6 hours. At Sapa we could choose to stay in the bus until 6 AM or leave at 3 AM. The bus is very clean. But if u are taller than 1,75m u will get a bit trouble finding a good sleeping position. If u are 1,90+m take a place in the back!
Matthias Hamsch (Erftstadt, Germany)'s Avatar
Matthias Hamsch (Erftstadt, Germany)
★★★★
Depending on the car and the driver.
We used the bus to go from Hanoi to Sapa and back.

It's great that you are picked up at your hotel and get dropped off at your next hotel. Very convenient.

The car on the first trip was quite new and the seats very spacious. Always try to book the VIP seats! The driver was great and drove relaxed. A very good trip.

On the way back we had an older car. Also VIP seats, but space is limited. We had the fastest driver of the fleet. No other car was faster than us. In the mountains that was quite adventurous. This was a more rough tour.

So, experience really depends on the car/driver. I can understand good and bad reviews now.

In total I would use them again, it's quite convenient and the service is good.
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Avid_Traveler_Ram (Hyderabad, India)'s Avatar
Avid_Traveler_Ram (Hyderabad, India)
★★★★★
We availed the transfer service from Hanoi to Sapa on October 30, 2019, and from Sapa to Hanoi on November 4, 2019.
Overall, we had a good experience.
We e-mailed the company directly in July 2019 to make our reservations. The interactions were smooth and timely. We specifically requested for the VIP seats (seats in the middle of the van) at the time of booking.
Everything happened on our transfers as per the description. We were picked up slightly ahead of schedule from our hotel at Hanoi (in the Old Quarter). The scheduled rest stops were made, and we received the complimentary coupon at one of them. We were dropped off at our hotel in Sapa.
The van was driven safely at all times. Air conditioning and wi-fi worked as expected.
On the return journey, the pick up was delayed slightly due to traffic jams, but, from the time we were picked up from our hotel in Sapa, the rest of the journey was uneventful and went as per the expectations. We were dropped off at our hotel in Hanoi.
Overall, we were happy with the service, and would choose the service again in the future if we have a need.
Keep up the good work, team!
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Megan Sophia (Ho Chi Minh City, Vietnam)'s Avatar
Megan Sophia (Ho Chi Minh City, Vietnam)
★★★★★
Great service!
My boyfriend and I had a wonderful experience with eco sapa. I contacted them on Facebook about a transfer from Hanoi to Sapa. They were very responsive and helpful and we stopped by their office in Hanoi to purchase our tickets for the following day.
Very clean, very comfortable and a safe driver. The only downside was that the schedule changed slightly the day before so we could go and pick up other passengers from around Hanoi- this took a long while to drive around Hanoi and collect them and meant the transfer for us was longer as we were the first to be picked up. This was communicated to us beforehand though directly from the bus operators and they arranged an earlier pick up time for us to try and accommodate this.
To be aware of: The driver didn’t speak English but the tour operators did so we had everything we needed to know before we set off from them, and any problems you can contact them directly on Facebook. Make sure you ask any questions you need from them.
We made 2 stops for toilet and and food and made it to sapa in around 6 1/2 hours (again this was longer for us than usual). Would recommend Ecosapa for good communication and comfortable safe transfer. Thank you!
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Kim C's Avatar
Kim C
★★★★
Green Bus is comfy - clear & good arrangement
My friend and I took green bus from Sapa to Hanoi, the bus was comfy. There’s a girl as the bus assistant, who speak very good english and would repeat the pre-recorded broadcasts so to make sure everyone aware of the notices.
We booked the other bus company from Hanoi to Sapa, it was also comfy but the arrangement is not better. Also they don’t have clear instruction about when is the next stop. No notice at all, the bus assistant was just sleeping. And only one toilet time which is not quite enough for a 6 hours trip.
One thing i think green bus can improve is to pay more attention to the guests during the trip. As some of them were eating oranges in the bus which the bus is not allow eating. and some of them watching drama without an earphone, that was ignoring. I asked that person to volume down by myself. If the bus assistant can help for such then it would be even better.
Overall, green bus is good and I will book again if I come to Sapa again.

舒適及安排很好。
我們乘Green Bus由Sapa到河內。
巴士助理很有禮貌,英語亦很好。相比起由河內到Sapa的旅程(別的巴士公司),Green Bus的安排比較好。停站的次數也多一次。
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AnnKirstineKirk (Oslo, Norway)'s Avatar
AnnKirstineKirk (Oslo, Norway)
★★★★★
Great for booking train tickets. They charge small commission
Great travel company. Used it twice for booking train tickets (through web). Swift communication, good prices. Fantastic experience
MdeBij's Avatar
MdeBij
★★★★★
Super service. A21 gebruikt voor limousine-service naar SaPa (vv) en Tam Coc (Vv). Doen wat ze afspreken, vlotte communicatie; super service!!!
Nadège B (France)'s Avatar
Nadège B (France)
★★★★★
Merci! Nous avons obtenu une grande aide grâce à la réactivité et l’accessibilité de cette agence via WhatsApp.
Des transferts adéquates à nos demandes et à des prix courants.
Merci!
ashrafazrol (Malaysia)'s Avatar
ashrafazrol (Malaysia)
★★★★
Nice experience.
We book Private Deluxe on from Hanoi to Lao Cai and VIP from Lao Cai to Hanoi. The experience was nice. The beds were comfortable and the room was clean. We could store our luggage below the bed. Water bottles provided. We were okay with the rumbling of the train while it is making its way on the track - we slept soundly. The toilet was near and clean.
However, on our way back the tea lady asked us to pay 50,000 dong for what is supposed to be a free coffee or tea included in our VIP package. We didn't pay and she relented and gave us our coffee and tea for free. She didn't provide us with towels.
Yingksuaysuwan (Vietnam)'s Avatar
Yingksuaysuwan (Vietnam)
★★★★★
Very very good service, nice Sapa limousine bus, very lovely tour guide!
Highly recommended! I was very impressed with the whole service, everybody from staffs, driver to the tour guide in Sapa.
Iotusei (Indonesia)'s Avatar
Iotusei (Indonesia)
★★★★★
The services they arr provided are very satisfying. The ordering process is easy, the operator, Miss Moon very friendly and always give quick respond. She is very helpful to answer a number of things. The bus is clean.Passengers are prohibited from wearing shoes and carrying food to maintain cleanliness. Instead, the bus stops at two stops to go to the toilet and eat.But the time allotted for eating is too fast, so I have to leave the foods. Certainly quite unfortunate. But beyond that, Green Bus provides very good service :)
Phil H (Broadstairs, UK)'s Avatar
Phil H (Broadstairs, UK)
★★★★★
Transfer Between Hanoi and Sapa.
Great communication and excellent service. I stayed in a hotel outside of the old quarter and required a transfer to Sapa. I asked many companies all who said I had to make my way to the main office for pick. A21 were the only company to help me with what I wanted.
THANK YOU.
I'll recommend you to everyone I meet who visits Vietnam. I wish you a happy healthy new year.
Matthias Hamsch (Germany)'s Avatar
Matthias Hamsch (Germany)
★★★★★
Trip Hanoi to Sa Pa and back. I booked with A21 Tours our transfer from Hanoi to Sapa and back. They respond quickly to all questions, communication in English is flawless. I payed via PayPal months in advance, and the hotel pickup arrived just in time on the planned date. Great! They send you a reminder via WhatsApp one day before the trip, very nice service.
The trip with Eco Tours itself was great on the first journey and below average on the second. I wrote a separate review on Eco Tour Bus.
Since the booking and communication with A21 was perfect I rate it 5star.
Nick squiggly mouse 123 (Perth, Australia)'s Avatar
Nick squiggly mouse 123 (Perth, Australia)
★★★★★
Great service comfortable bus.
Very happy with our experience, the bus was so comfortable we were able to sleep almost the entire way to Sapa. The bus guide was very friendly, informative and was wearing the most jolly Christmas sweater ever :). Snacks and water were provided. The only downside was an annoying customer who’s phone kept going off very loudly.
Nosipho (Jeonju, South Korea)'s Avatar
Nosipho (Jeonju, South Korea)
★★★★★
I highly recommend this service. The ride from Hanoi to Sapa was smooth and on time. The driver and conductor were very kind and helpful.
Catarina (The Netherlands)'s Avatar
Catarina (The Netherlands)
★★★★★
I'm so glad I read the reviews on Tripadvisor because I would have not otherwise known about Vic Sapa train. From the time booking Mrs Nguyen was impeccable, replying to emails promptly and offering all needed assistance. We chose a VIP cabin for 2 and actually had a very comfortable journey. Sure, the train swings, but you would have that with any company since it's one operator for the entire train. In fact, the swinging motion helped me fall asleep.
The carriage is beautiful on the inside, our cabin was impeccably clean and so was the toilet throughout the entire journey, a huge plus. We also had free snacks and drinks in our cabin. Overall, a great experience, I only wish they would cover other train routes, we would surely book with Vic.
Wesley H (Oakland, California)'s Avatar
Wesley H (Oakland, California)
★★★★
Transport to and from Sapa from Hanoi
Eco Sapa was easy to book and provided a safe comfortable ride between Hanoi and Sapa.

You get a few stop on the way and they provide water and a bare bones breakfast, but what more do you need. As a plus, the van had usb ports and wifi, which was unexpected, but great.

The communication for our return trip was a bit of a miss on the confirmation on time, but overall I would recommend.
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hannahj688's Avatar
hannahj688
★★★★★
Shambles.
The train itself was lovely, cosey and clean. But the organisation for the two women at Chapa Express was an utter shambles!!!
First of all the one woman purposely waited till 9pm before she would give anyone a ticket,by which point there was a huge 'crowd'. There was no queing system in place and the two women would just wonder off mid way through speaking to you and ask another person to follow them. I witnessed one man be given four tickets, randomly, another man moan so the women took the tickets off the first guy and gave them to the second one instead. The tickets had not been pre allocated to people it seemed. And it didn't matter what your booking reference was.
At 9.45 myself and another guy were finally listened to. By that point, each of us still wanting our two tickets, they said there was only two remaining tickets?
The lady frantically flapped around and found two tickets with another company so no one was left behind.
It just leaves a sour taste on a journey that turned out ok in the end. All of this could have been avoided if the woman was not such a jobs worth initially and if she had actually done her job in the first place and allocated each booking their tickets to just be handed over on the day.
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Charles K (Bangkok, Thailand)'s Avatar
Charles K (Bangkok, Thailand)
★★★★★
Fun and comfortable trip to Sapa!
Not sure why there are so many mixed reviews on these overnight trains to Sapa, but my family had a wonderful time on Chapa Express. We were with two other families, for a total of 13 people. Each family was traveling with small children and we all had our own cabin with 4 beds in each cabin. The cabins were clean, the beds adequate, service was good, and the overall ride was not as bumpy as others have said.

Would I do it again? Absolutely! It's a great way to get from Hanoi to Sapa without having to take a bus. The only benefit of taking a bus is you can go directly to your hotel in Sapa versus having to take a van from the train station. The trip from the station to our hotel took approximately 45 min. Other than that, I would highly recommend Chapa Express!
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adrian0714 (Singapore)'s Avatar
adrian0714 (Singapore)
★★★★★
Comfortable and safe ride.
On arrival from Ninh Binh via train, we took the Chapa express to Sapa and was pleasantly surprised that it was clean, comfortable ride.
Please note that to take the night train to Sapa, you’d have to walk about 10 minutes to the gate from Hanoi station. Gate is actually situated behind the main station, try google to find directions.
Coming back to the cabin, the ride was a little noisy and shaky but we had a good night rest. Toilets were surprisingly clean and without smell of ammonia as some claimed. And compared to the Victoria express, which we took on our return leg to Hanoi, Chapa’s cabin was way more comfortable, bunks were a little wider and longer. To those that are undecided, I’d say choose Chapa express. You won’t regret saving that extra dollar that Victoria charges.
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Louwig (Sydney, Australia)'s Avatar
Louwig (Sydney, Australia)
★★★★★
Fun trip
What a great way to travel. Our taxi dropped us at the wrong train station, but Chapa were great and got us to the train. We had a 4 berth deluxe that I booked online. We got water, soft drink, chips, nuts, toothbrush, comb, face wipe and ear plugs. The top bunks had better air conditioning but it was very comfortable, there was wifi and we took portable fans that you charge which was perfect for the bottom bunks. Loved the rocking of the train, easy to fall asleep.
The private Chapa lounge on the station at the end was very disappointing. I enquired before I left about a shower and breakfast and they said yes all free, when we got there nothing was opened so we ended up going straight to our hotel and paying extra to get an early check in which worked out better.
Highly recommend travelling with this company. The train has many carriages all owned by different companies, we were very happy with Chapa.
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DunedinCat's Avatar
DunedinCat
★★★★
We travelled from Hanoi to Lao Cai and back on Sapaly Express Train. We boarded a large train comprised of a number of carriages owned by different companies, Sapaly Express being one of these. First impressions were good with clean bedding, a duvet, complementary crackers, water and toothbrush. The beds were hard but that seems to be the case in many of the hotels in which we've stayed. I think regardless of the company you travel with you are in for a slightly bumpy, noisy ride and a very average nights sleep. (It is also worth knowing if you have a speaker in your cabin this can be turned off!). We had some trouble locating the collection desk for our tickets in Hanoi station and no one appeared at the Sapaly Express desk in Loa Cai to collect our return tickets.
Shanizairova's Avatar
Shanizairova
★★★★★
Hanoi-Sapa trip
Very good organized trip and very comfortable bus,I enjoyed my drive from Hanoi to Sapa, thank you so much. Definitely recommend it
James R (New South Wales, Australia)'s Avatar
James R (New South Wales, Australia)
★★★★★
Efficient and professional
A21 organised 4 cars for us on our trip to Vietnam. Very efficient and professional. I would thouroughly recommend these guys for advanced booking of transport around Hanoi and HCM.
Nadège B (Annecy, France)'s Avatar
Nadège B (Annecy, France)
★★★★★
Nous avons obtenu une grande aide grâce à la réactivité et l’accessibilité de cette agence via WhatsApp.
Des transferts adéquates à nos demandes et à des prix courants.
Merci!
Gabor B 's Avatar
Gabor B
★★★★★
Reliable, moderate proced, accurate, clean service.
We had like 8 trips booked with A21. All of them were booked and negotiated via Whatsapp where their response was inmediate, straight to the point, fairly priced. And they delivered a very reliable service accordingly. Some of the trops were long and the drivers were prepared, kind and proactive on planning stops for rests/toilets etc. We used door-to-door service and everytine they showed up 5-10 minues before departure with a comfortable, clean vehicle which was exactly in line we agreed. I also checked prices against other service providers and they were more than fair, so I am not even thinking of getting around with any other transfer service provider. Keep up the good service
andrea a 's Avatar
andrea a
★★★★★
Best Travel Service ever!
A21 Tour provided the best travel service we have ever had abroad; easy, reactive and secure solution that allowed us to have a flexible trip. Found them when tried to book a car from Hanoi to Sapa, then ended up using A21 service 2 weeks across Vietnam. We booking our transfers (approx. every 2 days) always the day before; A21 guys always found an excellent solution in less than 10 minutes. Awesome is the way they work using WhatsApp chats to communicate, pay (with CC/PayPal) and eventually solve problems/misunderstandings with not english speaking drivers.
Thank you very much!
Andrea & Ginevra
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Marcin S (Jasin, Poland)'s Avatar
Marcin S (Jasin, Poland)
★★★★★
All was perfect and always on time.
I booked 6 transfers around Nord Vietnam. Service supe and always on time, they exceeded my expectations every time. Thank you again!!!
Nadia W 's Avatar
Nadia W
★★★★
An experience!
We did two trips with this company, overnight to and from Sapa to Hanoi.
Both times we booked the VIP 2 berth sleeper cabin. This is a more costly option (US$170) but provides privacy and a bit more comfort.
The cabin was nicely set up and lovely and quiet.
Complimentary water, refreshing wipes and cookies as well as a drink on departure.
As expected the train is noisy and there is a lot of motion but we slept surprisingly well.
Staff were friendly and helpful.
Added benefits of booking directly with the company (one way we did one way we didn't).
- shuttle to hotel
- complimentary ear plugs
- much more attentive service.
Overall a practical, safe and manageable way to travel.
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Angeles R (Valencia, Spain)'s Avatar
Angeles R (Valencia, Spain)
★★★★★
Viaje Sa Pa
Excelente viaje en autobús a Sa Pa con nuestro conductor Dung.
Fanáticas instalaciones, con wifi, TV, cargadores y bebidas.
Completamente recomendable para hacer el viaje más privado con familia.
Vytautė B (Vilnius, Lithuania)'s Avatar
Vytautė B (Vilnius, Lithuania)
★★★★★
We took 28 seat limousine bus to Sapa and it was most comfortable bus we rode during entire month trip in Vietnam. Very spacious, comfortable seats, lots of leg room. Nice English speaking tour guide Aurora.
Shirley C's Avatar
Shirley C
★★★★
Reliable & Good transport provider :)
A21 was very responsive to my queries & was able to communicate with me via WhatsApp promptly throughout my stay in Hanoi. We booked 4x Chapa Express train tickets (2 way) to Sapa & Private car (2 way) to Halong Bay. It was a breeze using A21 & strongly recommend using their services. Their prices are also comparable to other local rates.
An Ng 's Avatar
An Ng
★★★★★
INTERESTING EXPERIENCE. I have travelled with sleeping bus many times but Fansipan Express cabin sleeping bus is completely different from all sleeping buses i used to use. With other sleeping bus , there are 3 rows , Fansipan Expres cabin bus has only 2 rows. each cabin is a private cabin and quite large. To be honest, i really scare of foot odor. i think i made a best choice for me. I slept so well.
Praveen Shetty 's Avatar
Praveen Shetty
★★★★★
Luxury sleeper bus. If you are travelling to Sapa, look no further to book this sleeper bus. My children thoroughly enjoyed the experience, had a good sleep during the journey. Each bed is having sufficient privacy and is very comfortable.
Brian M (Bunclody, Ireland)'s Avatar
Brian M (Bunclody, Ireland)
★★★★★
Very pleasant journey from SaPa to Hanoi. We travelled on the VIP service from SaPa to Hanoi and despite the largely negative views this was a very pleasant experience. I am 6ft 2 and was comfortable throughout the entire journey.
Driving did feel a bit erratic at times and travelling down from SaPa was a little unnerving but that’s par for the course once you decide to bus it instead of getting the train.
I wouldn’t hesitate to book again and cannot fault the experience. I have travelled on much worse back home and paid a lot more too.
Information was translated into English too regarding stops and arrival in Hanoi which was helpful. Toilet on board was clean, which was impressive considering a lot of people struggle to keep a toilet clean even when they don’t have a moving bus to contend with.
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Alex K (Broadbeach, Australia)'s Avatar
Alex K (Broadbeach, Australia)
★★★★★
Booked 2 VIP seats (middle 2 rows) as previously we had the rear seats which are over the the rear wheel axle, so a very uncomfortable ride.
Different company, different seats made the world of difference. Arrived bang on time, given a cake and water. Wifi worked brilliantly.
Two stops on the way for refreshments etc. Pickup and drop off from our hotels.
Couldn’t fault them and highly recommend.
myvRumpt (Rumpt)'s Avatar
myvRumpt (Rumpt)
★★★★★
Reizen Vietnam. We hebben al onze transfers bij A21 geboekt voor onze vakantie in Vietnam wat een top service/communicatie, alles keurig op tijd uitstekende chauffeurs, wij hebben de Vip limousine voor de gehele reis geboekt zeer relaxte stoelen om heerlijk ontspannen te kunnen reizen.
BecAndyB (Australia)'s Avatar
BecAndyB (Australia)
★★★★★
Just ok.
We travelled in a 4 berth cabin on the King Express From Hanoi to Sapa. The rooms are very small so take as little luggage as possible. We left three bags in our hotel at Hanoi and just took what we needed in one bag on the train to save space. Mattresses are pretty hard and not very wide but we managed to get some sleep. Husband suffered motion sickness - it can get pretty rocky. Trip back to Sapa was better as we knew what to expect. A very basic journey but good if you would prefer to travel overnight.
Roeyhatzvi (Israel)'s Avatar
Roeyhatzvi (Israel)
★★★★★
Just took a sleeper from Hanoi to Sapa. The bus was clean with nice environment. The driver assistant was the best guy ever! Made a lot of jokes and made my experience better.
Also, I lost personal stuff in the bus and Sunny helped me 3 times to search for it.
Finally we found it and he made my day!