No, they are not included in any cruise packages. In general, meals are included and in each cabin, there are complimentary bottles of mineral water. Some cruise may offer free tea/ coffee in meals but other drinks will be charged.
If you are pregnant, we advise you to make a serious check-up with your doctor. If your doctor says you can go, you can. However, if you are more than 32 weeks pregnant, we recommend you hold off your trip as the cruise trip still requires some light activity such as climbing up and down or getting on and off-board.
No, you don’t. When you make a booking with us, your cruise trip is already included entrance fees and sightseeing tickets, you don’t have to pay any additional fees.
Yes, you can. Most cruises in Halong Bay will happily meet any of your special requests. However, please kindly be reminded that you should make a note with us well in advance so we can have more time to prepare the most perfect meal for you and your family.
The currency is used on our website in the United States Dollar - USD. If we use other types of currency, we will note clearly at the "Check Rates" tab.
After deciding to book the services, you need to pay the deposit for the services. Once receiving your deposit, we will reserve the services for you.
If all of the services are reserved successfully, we will send you a confirmation email including a deposit invoice and other useful information. When you receive a confirmation email, which means your reservation is confirmed.
If the services are fully booked, we will inform you and suggest other options. If you no longer want to book those services, we will refund all the deposit amount.
Notice: Your booking will NOT be confirmed until we send you a confirmation email.
Before making a reservation, please check the price of the tour by filling the number of pax, choosing the departure date, and clicking the "Check Rates" button in "Check Rates" tab. Click "Book It" button to reserve the accommodation type you prefer for the tour and move to the next step. Please select the optional transfer services or extra services of your choice from the list then click "Add To Cart" button to navigate to the next step.
Re-check the services you would like to book then click “Submit Booking” ("Send My Inquiry" for Land Tours) to navigate to the final step. At the final step, fill your necessary information in the detailed information form.
Please fill correct information, especially the email address and phone number so that we can contact you to process the booking. Once finishing filling the information, click the "Submit" button to send the request to us.
Note: An automatic email will be sent to your email address and our salespeople will soon contact you regarding the reservation. Do not forget to utilize our “Book Together” feature in the reservation process to save your money and time.