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河內

河內作為越南優雅的首都，完美融合了古老的文化底蘊與現代的勃勃生機。漫步在喧囂繁忙的老城區，穿梭於迷宮般縱橫交錯的街巷之間，品嚐一杯濃郁飄香的雞蛋咖啡，或是靜靜欣賞還劍湖上初升的旭日。前往文廟領略儒家文化的智慧，沿著法式殖民時期的林蔭大道悠閒漫步，盡情犒勞自己的味蕾，品嚐這座城市傳奇的街頭美食。憑藉寧靜的寺廟、活力四射的市場以及優雅迷人的湖畔風情，河內深深吸引著每一位尋求文化、歷史與純正越南靈魂的旅行者。
精彩探索: 老城區（36行街）、還劍湖、文廟、法式殖民建築、西湖、龍編橋、胡志明陵墓、一柱寺、同春市場、雞蛋咖啡、火車街、聖若瑟大教堂（河內大教堂）、水上木偶戲、河內歌劇院、街頭美食之旅、越南夾心麵包、越南河粉、謝現啤酒街、鮮花市場、騎行之旅、玉山祠、巴亭廣場、越南民族學博物館、紅河、河內陶瓷馬賽克壁畫、越南美食、傳統絲綢村

河內 的遊覽與旅遊

下龍灣一日遊輪高速公路運輸

  • 下龍灣一日遊輪高速公路運輸

  • ★ 5 (1 評價) | 908 已預訂
    • 5個小時巡航欣賞壯麗的風景
    • 在河內古城區的酒店接客

  • US$ 50

    US$ 55
河內鄉村腳踏車之旅

  • 河內鄉村腳踏車之旅

  • 570 已預訂
  • 逃離河內市的繁忙街道

  • US$ 40

    US$ 45
下龍灣一日遊 – Wego Cruise

  • 下龍灣一日遊 – Wego Cruise

  • ★ 4.7 (3 評價) | 257 已預訂
    • 5小時傳統帆船郵輪，環遊下龍灣
    • 包含午餐和獨木舟

  • US$ 50

    US$ 55
下龍灣Wonder Bay豪華遊輪一日遊

  • 下龍灣Wonder Bay豪華遊輪一日遊

  • ★ 5 (1 評價) | 161 已預訂
    • 豪華小團體6小時下龍灣日間遊輪
    • 經由高速公路以9座大T保姆車接送

  • US$ 78

    US$ 85

旅遊指南 河內

河內 1

Hanoi's Street Food: Eat Like A Local!

Discover the vibrant life of Hanoi – one of Southeast Asia's most dynamic street food scenes.
河內 2

Sedan, SUV, MPV or Van? A Tourist's Complete Guide to Private Car Types in Vietnam, Cambodia & Thailand

Compare 6 private car types for Vietnam, Cambodia & Thailand — Sedan, SUV, MPV, Kia Carnival, Limousine & 16-seat Van. Seat counts, luggage capacity & real booking tips included.
河內 3

Travelling with Your Pet in Vietnam: The Complete Guide for International Travellers

Planning to bring your dog or cat to Vietnam? Here's everything you need to know: import permits, airline policies, pet-hotels, private car travel tips.
河內 4

Ninh Binh to Hanoi airport transfer

How to get from Ninh Binh to Hanoi? Vehicle options, travel times, places to visit & tips for planning your trip.

預訂選項 河內

分類

















河內-沙壩綠色沙壩巴士

  • 河內-沙壩綠色沙壩巴士

  • ★ 4.8 (5 評價) | 4,270 已預訂
    • 出發時間：7:00，14:00，22:00
    • 在河內古城區接客

  • US$ 11

    US$ 15
河內—吉婆每日巴士

  • 河內—吉婆每日巴士

  • ★ 5 (3 評價) | 3,007 已預訂
    • 出發時間： 8:00, 10:30, 14:00
    • 接送服務

  • US$ 12

    US$ 15
河內—沙壩生態沙壩豪華轎車

  • 河內—沙壩生態沙壩豪華轎車

  • ★ 4.7 (11 評價) | 2,120 已預訂
    • 出發時間：7:00, 15:00
    • 酒店接送服務

  • US$ 20

    US$ 24
河內—沙壩快車

  • 河內—沙壩快車

  • ★ 5 (4 評價) | 3,093 已預訂
    • 出發時間：07:00, 22:00
    • 在河內古城區附近接客

  • US$ 18

    US$ 20
河內機場 — 沙壩巴士

  • 河內機場 — 沙壩巴士

  • ★ 5 (7 評價) | 3,302 已預訂
    • 出發時間: 7:40, 14:40, 16:00, 22:40
    • 在河內機場接客

  • US$ 18

    US$ 23
河內機場接送

  • 河內機場接送

  • ★ 5 (4 評價) | 3,107 已預訂
    • 飯店接送
    • 準時且專業的司機

  • US$ 13

    US$ 15
下龍灣一日遊輪高速公路運輸

  • 下龍灣一日遊輪高速公路運輸

  • ★ 5 (1 評價) | 908 已預訂
    • 5個小時巡航欣賞壯麗的風景
    • 在河內古城區的酒店接客

  • US$ 50

    US$ 55
河內—下龍灣豪華轎車

  • 河內—下龍灣豪華轎車

  • ★ 5 (13 評價) | 1,296 已預訂
    • 出發時間： 06:00, 7:30, 09:00, 11:00
    • 酒店接送服務

  • US$ 14

    US$ 16
河內至下龍灣包車豪華箱型休旅車

  • 河內至下龍灣包車豪華箱型休旅車

  • ★ 5 (5 評價) | 2,235 已預訂
    • 下龍灣遊船行程表
    • 經由高速公路接送
    • 河內飯店接送服務

  • US$ 115

    US$ 120
河內至河江（Ha Giang）豪華私人小型巴士

  • 河內至河江（Ha Giang）豪華私人小型巴士

  • 808 已預訂
    • 經高速公路的包車接送
    • 河內飯店接送

  • US$ 165

    US$ 170
河內機場—沙壩私家車

  • 河內機場—沙壩私家車

  • ★ 5 (2 評價) | 869 已預訂
    • 出發時間：按照你的要求
    • 運輸時間：5個小時

  • US$ 135

    US$ 165
河內—沙壩Chapa特快列車

  • 河內—沙壩Chapa特快列車

  • ★ 4.3 (7 評價) | 1,236 已預訂
    • 出發時間： 22:00 | 到達老街時間 : 06:05
    • 4舖位和2舖位客艙

  • US$ 42

    US$ 45

為什麼旅人愛河內

4.8/5 ★ 基於 136 則評論評價
顧客照片
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Tay S (Singapore)
Tay S (Singapore)
★★★★★
VICSAPA 列車的服務無與倫比。她竭盡全力，確保我們在 Vic Sapa 列車上的整體體驗超乎所求所想！！！在我參加過的任何旅程中，從未感受過如此備受寵愛……
Exceptional service from VICSAPA Train. She goes way beyond the extra mile to make sure our whole experience with Vic sapa train is everything you wished for and more!!! I’ve never felt so pampered before in any trip I’ve taken….
Tay S (Singapore) review for 河內
Tay S (Singapore) review for 河內
Tay S (Singapore) review for 河內
發佈於 2023年9月10日，在 TripAdvisor
Sudal (Melbourne, Australia)
Sudal (Melbourne, Australia)
★★★★★
在下龍灣度過了美好的一天。我們的導遊Alex非常出色。在遊船上享用了豐盛的午餐，還第一次嘗試了划獨木舟。絕對推薦給任何想來下龍灣一日遊的人。
Had an amazing day at Halong Bay. Our guide Alex was fantastic. Had a great lunch on the cruise and tried kayaking for the first time. Would definitely recommend anyone who wants to have a day trip to Halong Bay.
Sudal (Melbourne, Australia) review for 河內
Sudal (Melbourne, Australia) review for 河內
Sudal (Melbourne, Australia) review for 河內
發佈於 2019年12月20日，在 TripAdvisor
bobnrobyn (Gympie, Australia)
bobnrobyn (Gympie, Australia)
★★★★★
比巴士好多了。 河內到老街的夜間火車。晚上9點20分出發，我們訂了雙人包廂，不用跟陌生人同車。上下鋪雙層床，附枕頭和毯子。床頭桌上有冰啤酒和可樂、香蕉、餅乾和堅果，貼心又周到。火車一開動，熱咖啡和茶就送上來了。緩緩駛離城市時，還能欣賞河內的美景。整晚搖搖晃晃、嘎吱作響，但我們睡得很好。快到老街前，有人敲門送來咖啡和早餐棒。這趟火車比回程搭公路好太多了。
Much better than the bus. Hanoi to Lao Cai night train. Leave at 9.20 pm, we booked a 2 berth cabin, no sharing with strangers. 2 bunk beds, pillows and blanket. Bed side table with a cold beer and coke, bananas, biscuits and nuts are a nice touch. Hot coffee and tea arrive as we depart. Great views of Hanoi as we slowly leave the city. Sleep well as we rattle and sway through the night. Shortly before we arrive in Lao Cai there is a knock on the door and coffee and breakfast bars delivered. The train was way better than the return trip by road.
bobnrobyn (Gympie, Australia) review for 河內
bobnrobyn (Gympie, Australia) review for 河內
bobnrobyn (Gympie, Australia) review for 河內
發佈於 2019年11月23日，在 TripAdvisor
Nick
Nick
★★★★★
下龍灣的整體體驗非常愉快，我特別感謝阿忠對我們的款待。他提供的服務非常周到，我可以看出這種待遇在其他地方是無法完全比擬的。
The overall Ha Long Bay experience was very enjoyable. I especially appreciated how Trung treated us. He provided very nice hospitality that I could tell was not available the same way on all fours from other sources.
Nick review for 河內
Nick review for 河內
Nick review for 河內
發佈於 2019年11月3日，在 TripAdvisor
gisya88 (Ranau, Malaysia)
gisya88 (Ranau, Malaysia)
★★★★★
非常方便！ 客服親切，服務也很正規！ 第一次來到河內時，我只想盡快直達沙壩鎮。由於我中午抵達，唯一從河內市中心出發前往沙巴的巴士是晚上10點。因為不想浪費時間，我在網路上找到了A21 tours，他們提供從機場直達沙壩的接送服務！正是我需要的！我透過他們的WhatsApp客服預訂了豪華轎車，他們幾乎是秒回！還提供了免費點心、飲料，別忘了還有免費咖啡！司機雖然不會說英文，但沒關係，我總是靠Google翻譯和他溝通。司機還直接把我送到飯店門口！他非常友善且樂於助人！ 回河內時，我也向他們訂了綠色臥鋪巴士。有一點要注意的是，你需要步行到他們指定的地點（Google地圖會提供）從沙壩出發。因為爬山健行太累了，我在車上睡了一路。 巴士在舊城區停靠，距離我的青年旅館只需步行5分鐘。車上的服務人員也很幫忙。 總之，我推薦使用他們的服務，真的方便又簡單！我期待下次再來河內，並再次使用他們的服務！ 謝謝A21 tours！
Very convenient! Friendly customer service and legit service too! when i first came to hanoi. all i want a straight transportation to Sa Pa town ASAP. since i arrive at noon, the only bus that departed from Hanoi center to Sa Pa is 10pm. since i don't want to waste my time, i found A21 tours in the internet and they provided an airport transfer straight to Sa Pa! just what i wanted! i took the luxury limo throught their customer service whatsapp service and they reply me zap! just a second! they also give a free snack and drinks, and don't forget free coffee too! the driver couldn't speak any english words but it's okay, i always have google translate to communicate with him. the driver also send in front of my hotel! he's really nice and helpful too! when i back to Hanoi city, i also book from them but with sleeper green bus. one thing is you need to walk to their place (google map given) to depart from Sa Pa. i just slept along the way inside the bus because i am so tired from all those hikes and walks. they stop at Old quarter just 5min walks to my hostel. the conductor bus is also helpful. and yes i recommend using their service. really helpful and easy too! im looking forward to come hanoi next time and use their service again! Thank you A21 tours!
gisya88 (Ranau, Malaysia) review for 河內
gisya88 (Ranau, Malaysia) review for 河內
gisya88 (Ranau, Malaysia) review for 河內
發佈於 2019年5月7日，在 TripAdvisor
Susanna L
Susanna L
★★★★★
A21 Tours 的體驗滿分十分，值得讚揚 我多次使用 A21 Tours（順化 / 會安 - 河內 / 沙壩）旅行，每次都感到非常滿意！準時、精確，每一項服務都極佳。他們在 WhatsApp 上迅速回覆每個問題。我以後在越南的行程都會選擇 A21 Tours。評分：10 分。
(Original) Esperienza 10 e lode con A 21 tours Ho viaggiato più di una volta usando A21 tours ( Hue / Hoi An - Hanoi / Sapa ) e mi sono sempre trovata ottimamente ! Puntualità , precisione , ogni servizio ottimo . Rispondono su whatsapp ad ogni domanda tempestivamente . Userò sempre A21 tours per i miei spostamenti in Vietnam . Voto 10 , (Translated) Experience 10 and honors with A21 Tours I traveled more than once using A21 tours (Hue / Hoi An - Hanoi / Sapa ) and I always had a great time! Punctuality , precision , every service excellent . They respond on whatsapp to every question promptly. I will always use A21 tours for my travels in Vietnam. Rating 10 ,
Susanna L review for 河內
Susanna L review for 河內
發佈於 2025年3月10日，在 TripAdvisor
Crystel Anne A
Crystel Anne A
★★★★★
從河內到沙壩的無憂之旅 - VIP巴士 我和兄弟姐妹原本計劃從河內前往沙壩，後來才發現還沒預訂臥鋪巴士。我們搜尋後找到了A21旅行社，並嘗試確認是否能在距離出發不到24小時的情況下仍可安排。我們在線上完成預訂，同時也主動透過WhatsApp發送訊息，確保付款完成後能收到電子票確認。令我們驚訝的是，大約僅過了4到5小時，他們就主動聯繫我們，指導付款流程並協助開立電子票。在時間緊迫的情況下，他們迅速的回應讓我們鬆了一口氣，緩解了我們的焦慮。此外，A21旅行社不僅僅是提供VIP巴士電子票確認，他們從出發到抵達，以及途中任何其他問題，都持續關心我們。他們確保旅客能享有愉快、安全且無憂的體驗。 強烈推薦。
Hassle free trip from Hanoi to Sapa -VIP bus Me and my siblings were planning to go from Hanoi to Sapa. Till we realized we haven't book our sleeper bus. We searched and came across A21 tours and tried to see if we can still be accommodated provided that the booking was done less than 24 hours. We booked online, and pro actively we have also sent a message in Whatsapp to ensure that once payment is done, we can get the e-ticket confirmation. To our surprise, just around 4-5 hours, they have reached out to us to guide us on the payment process and the issuance of the e-ticket as well. Their swift response was a relief w/our anxiety given the limited time for us. Also, it didn't stopped from just issuing the vip bus e-ticket confirmation but A21 tours consistently checked us from departure to arrival and any other concerns in between. They made sure that the tourists will only get enjoyment, safety and hassle free experience. Highly recommended.
Crystel Anne A review for 河內
Crystel Anne A review for 河內
發佈於 2024年11月9日，在 TripAdvisor
Pingggggrockz (Singapore)
Pingggggrockz (Singapore)
★★★★★
非常乾淨舒適的夜間列車。 訂位回覆迅速且樂於協助。線上付款完成後，即會發送附有QR碼的車票。床鋪堅實、床單潔淨（無異味），令人印象深刻。 強力推薦！
Very clean and comfortable overnight train. The response to the booking was quick and helpful. Once the online payment is made, the tickets with QR are issued. Very impressed with the firm bed and clean linen (no smell). Highly recommended!
Pingggggrockz (Singapore) review for 河內
Pingggggrockz (Singapore) review for 河內
發佈於 2023年12月15日，在 TripAdvisor
Travelman (Bangkok, Thailand)
Travelman (Bangkok, Thailand)
★★★★★
我期待這趟旅程已久，而它確實非常值得。下方有些精彩的評論描述得比我更好。線上訂票很簡單，我預訂了雙向VIP雙人臥鋪艙房……請仔細閱讀確認郵件，了解如何在車站二樓與代理人員會合。車廂充滿經典復古風格，木質裝潢與雅致裝飾令人愉悅。提供水果啤酒與點心。艙房內有電源插座。睡眠品質極佳，寢具乾淨舒適。儘管沿途有許多停靠站（單軌路線），旅程依然令人享受。黎明時分紅河的景色更是意外驚喜。還有貼心的叫醒服務，以及一杯濃郁的三合一越南咖啡作為提神醒腦的開始。真是太棒了！
I have been waiting a long time to do this trip and it was most worthwhile. Some great reviews below describe things better than I can. Online booking was easy I booked two way VIP 2 berth cabin… read the confirmation email well for connecting with the agent at the station second floor. The carriage was classic, vintage feel with wood panelling and delightful decor. Fruit beer and snacks provided. Power in the cabin. Excellent sleep , bedding good and clean. Despite many stops (single track) the journey was enjoyable. Dawn scenery of the Red River was a bonus. Wake up call and a powerful 3 in 1 Vietnamese coffee as a heart starter. Just great!
Travelman (Bangkok, Thailand) review for 河內
Travelman (Bangkok, Thailand) review for 河內
發佈於 2023年7月18日，在 TripAdvisor
Brittany
Brittany
★★★★★
越南之旅的亮點！越南之旅的亮點！態度有禮貼心，充滿熱情。專業的工作風格。感謝 Michael！
Highlight of our Vietnam Trip! Highlight of our Vietnam Trip! Polite caring attitude, enthusiastic. Professional working style. Thanks Michael !
Brittany review for 河內
Brittany review for 河內
發佈於 2020年4月13日，在 TripAdvisor
Pooja P (Auckland, New Zealand)
Pooja P (Auckland, New Zealand)
★★★★★
Green bus Sapa 公司提供從河內到沙壩及反向的超舒適旅程。躺椅座位極其舒適，六小時車程的票價實惠。巴士非常乾淨且維護良好。上車前需將鞋子放入塑膠袋中，每個停靠點都提供備用拖鞋。我們的導遊貝拉給出了非常準時且清晰的指示與方向。司機陳先生全程平穩駕駛。
Green bus Sapa provides super comfortable journey from Hanoi to Sapa and vice versa. The recliner seats are super comfy. The ticket costs nominal for a 6 h journey. The bus is very clean and they maintain them well. Shoes are to be kept in plastic bags before boarding the bus. Spare slippers provided at every stop point. Very punctual and super clear instructions and directions provided by our guide Bella. Driver Mr Chin drove smoothly the whole time.
Pooja P (Auckland, New Zealand) review for 河內
Pooja P (Auckland, New Zealand) review for 河內
發佈於 2020年1月14日，在 Tripadvisor
leonardi811
leonardi811
★★★★★
越南交通與住宿的最佳選擇，非此莫屬！ 若您正計畫前往越南旅遊，且偏好自由行（不參加原居地旅行社的套裝行程），那麼越南交通與住宿的最佳選擇，非此莫屬！ 他們提供 WhatsApp 熱線，服務態度極佳、回覆迅速、能以英語溝通，而且價格實惠。 我們一家三口若沒有他們協助處理交通問題，根本無法順利暢遊。 在為期 8 天 7 夜的旅程（河內、下龍灣、沙壩）中，他們全程提供完善協助，甚至能應付臨時需求。 A21 的表現實在太出色了，令人讚嘆！ 我們一定會向印尼和日本的朋友大力推薦！
Look nowhere else for Vietnam transportation n hotel, this is the Best! If you are traveling to Vietnam. And feel like going on own (without tour package from origin country), Look nowhere else for Vietnam transportation n hotel, this is the Best! The Best, because they have hotline WhatApps number, are very Supportive, Highly Responsive, English spoken, and giving us Bragain Pricing. My family (of 3) and I, wouldn't be able to travel conveniently without their help on transportation issue. In 8d/7n trip (Hanoi, Halong bay, and Sapa) we were assisted by them well, even in the last minute demand. Bravo and Superb Works to A21. We surely recommend U to all our friends Indonesia and Japan too.
leonardi811 review for 河內
leonardi811 review for 河內
發佈於 2020年1月7日，在 TripAdvisor
Mickey582014 (Hamburg, German)
Mickey582014 (Hamburg, German)
★★★★★
河內到沙壩。我們從河內到沙巴的旅程非常美好，司機是越南最棒的Dung！！！他準時來接我們，而且非常貼心！途中按需求停車休息，他非常友善。
Hanoi nach Sapa. Wir hatten eine wunderbare Fahrt von Hanoi nach Sapa mit dem besten Fahrer von Vietnam:Dung!!!Er hat uns pünktlich abgeholt und war sehr zuvorkommend!Pusten wurden nach Bedarf gehalten und er war sehr nett
Mickey582014 (Hamburg, German) review for 河內
Mickey582014 (Hamburg, German) review for 河內
發佈於 2020年1月2日，在 TripAdvisor
Jon N (Singapore)
Jon N (Singapore)
★★★★★
舒適的接送服務 我們在11月為兩人預訂了從河內老城區到沙巴的往返接送服務。我們多付了一些費用，選擇了河內沙巴豪華轎車的VIP座位，座椅可傾斜，讓旅途更加舒適。接駁準時，車程也很舒適。車上配備USB充電接口、免費WiFi，還提供一瓶水和麵包。在一個休息站，我們還拿到了一張兌換券，可以換取咖啡、茶或河內啤酒。透過電子郵件和WhatsApp預訂接送服務也很方便。他們還會在出發前透過WhatsApp發送提醒。絕對推薦遊客使用A21Tours。
Comfortable transfer We booked a return transfer from Hanoi Old Quarter to Sapa in November for the two of us. We paid slightly more for the VIP seats of Hanoi Sapa limousine, which can be lowered for more comfortable ride. The pick up was timely and the ride was comfortable. The vehicle comes with USB charging Point, free wifi, a bottle of water and bread. At one of the rest stop, we were also given a voucher to redeem for either coffee, tea or Hanoi beer. Booking of the transfer is also easy via email and WhatsApp. They will also send reminder before the trip via WhatsApp. Would definitely recommend visitors to use A21Tours
Jon N (Singapore) review for 河內
Jon N (Singapore) review for 河內
發佈於 2019年11月28日，在 TripAdvisor
Lexi E (Ho Chi Minh City, Vietnam)
Lexi E (Ho Chi Minh City, Vietnam)
★★★★★
卓越的服務。哇！！A21提供的服務真的讓我驚豔不已。這是我在美國和歐洲各地都未曾體驗過的更優質接駁服務，而我也去過不少地方。這家公司組織得極其完善。我在河內下飛機後，完全不知道該如何前往下龍灣，於是在網路上找到他們的資訊，結果他們竟然在20分鐘內就抵達了！！整個過程從頭到尾都井然有序、輕鬆省力。接駁車超級舒適且快速，車上全程提供免費WiFi、充電器、礦泉水和毛毯。我們選擇了2小時的快捷路線，比起我在下龍灣遇到的其他旅客所經歷的4小時車程，這實在讓我感激不盡。我強烈推薦所有從河內前往下龍灣的旅客選擇A21！！
AMAZING SERVICE. Wow!! I was truly blown away by the amazing service A21 provided. This is a better connection service than I have experienced anywhere in the U.S. and Europe, and I have traveled quite a few places. The company is so incredibly organized. I got off my plane in Hanoi and didn’t know how to get to Ha Long Bay, I found their information online and they showed up within 20mins!! The entire time everything was so organized and effortless. The van was super comfortable and quick, we had free WiFi in the van the entire way to Ha Long, chargers, water and blankets. We took the 2-hour quick way which I appreciated so much more than the 4hour trek many people I encountered in Ha Long had took. I would recommend everyone taking the trip to Ha Long Bay from Hanoi use A21!!
Lexi E (Ho Chi Minh City, Vietnam) review for 河內
Lexi E (Ho Chi Minh City, Vietnam) review for 河內
發佈於 2019年4月17日，在 TripAdvisor
Moore Megan
Moore Megan
★★★★★
服務真的很讚！車內乾淨，流程簡單明瞭。如果你正在尋找交通接駁，直接選他們家就對了！
Really good service. Clean and straightforward. If you're looking to book transport, book with them!
發佈於 2024年12月3日，在 A21 Tours
Edward (Zurich, Switzerland)
Edward (Zurich, Switzerland)
★★★★★
預訂火車票 我們使用A21預訂了從河內到老街的沙壩王號列車。服務非常出色，溝通也很順暢。我推薦A21，並且隨時願意再次使用他們的服務。謝謝。
Booking Train Tickets We used A21 for booking the King Sapa Train from Hanoi to Lao Cai. The service was excellent with very good communication. I recommend A21 and would use then again any time. Thank you.
Edward (Zurich, Switzerland) review for 河內
發佈於 2024年10月23日，在 TripAdvisor
263Sal (Bilgola, Australia)
263Sal (Bilgola, Australia)
★★★★★
Vicsapa 列車非常舒適，提供美味點心、水、茶和咖啡。車廂內有空調，旅程開始不久便有飲料推車經過，販售冷飲、葡萄酒和零食。床鋪鋪有潔白清爽的床單和羽絨被。雖然這是一列老舊的火車，噪音較大，但依然充滿樂趣，是前往美麗山城沙壩的絕佳旅行方式。
The Vicsapa train was very comfortable with tasty treats and water, tea and coffee. Air conditioning and a drinks trolley came down the carriage early in the trip and sold cold drinks, wine and snacks. The bed was made with white crisp sheets and doona. Still as it is an old train it is quite noisy but still fun and a great way to travel to the beautiful Sapa in the mountains.
263Sal (Bilgola, Australia) review for 河內
發佈於 2023年8月7日，在 TripAdvisor
Eileen Lim (Singapore, Singapore)
Eileen Lim (Singapore, Singapore)
★★★★★
友善的司機 阿忠先生是一位非常棒的司機。他準時到飯店接我們，車子很舒適，而且他也會說中文！
Friendly driver Mr Trung is a awesome driver . He is on time when picking us up from the hotel . The car is comfortable and he speaks mandrain too !
Eileen Lim (Singapore, Singapore) review for 河內
發佈於 2020年1月12日，在 TripAdvisor
Maria M
Maria M
★★★★★
6人客製化行程與接送服務。A21提供的服務非常出色。我們所有的接送服務（從河內機場到沙壩、沙壩到河內飯店、以及飯店到機場）都準時抵達。司機們也很有禮貌。在從沙壩到河內長達5小時的車程中，他們甚至提供了水和點心，而且所有交通工具上都有免費WiFi。 我們也參加了他們的下龍灣行程和半日河內市區觀光。我們的導遊（分別是Emma小姐和Cheongsam先生）知識淵博，英文也說得不錯。建議您如果參加下龍灣的短程健行，務必穿著舒適的步行鞋或登山鞋。膝蓋較弱的人不建議攀爬。記得自備一些點心，因為午餐供應時間較晚。別期待到了島上能好好游泳，因為游泳區域和時間都很有限。此外，也沒有淋浴間和更衣室。 總體而言，我們對A21的服務非常滿意。透過電子郵件和WhatsApp溝通非常方便。一切安排都順利且有效率。這是一家非常可靠的旅行社，我強烈推薦。 感謝A21讓我們的旅程輕鬆又愉快！Xin cam o’n！
Customized tour and transfer for 6 people. The services provided by A21 were excellent. All our transfer services (from Hanoi airport to Sapa, Sapa to Hanoi hotel and hotel to airport) arrived on time. The drivers were courteous too. We were even provided water and snacks on our 5 hrs drive from Sapa to Hanoi and there was free WiFi in all their transportations. We likewise availed of their Halong Bay tour and half-day Hanoi city tour. The guides that we had (Ms. Emma and Mr. Cheongsam, respectively) were knowledgeable and spoke decent English. We recommend that you wear comfortable walking/hiking shoes if you’ll join the short trek in Halong Bay. The climb is not recommended for those with weak knees. Make sure to bring some snacks too as lunch was served late. Don’t expect you’ll be able to go for a good swim once you get to one of the islands. The swimming area and time allotted were limited. Also, there were no shower areas and changing areas. Overall, we were very satisfied with the A21 services. Communication was easy via email and WhatsApp. Everything was handled smoothly and efficiently. It’s a very reliable company and I would highly recommend it. Thank you A21 for making our trip stress-free and enjoyable! Xin cam o’n!
Maria M review for 河內
發佈於 2020年1月7日，在 TripAdvisor
simpl3 (Samut Prakan, Thailand)
simpl3 (Samut Prakan, Thailand)
★★★★★
透過a21預訂了Green Bus，一切都很順利。 沒什麼好抱怨的。所有行程都按計劃進行，無需電子票券。服務良好，WhatsApp回覆也很迅速。
Booked for Green Bus via a21 and everything went smoothly. Nothing to complain. Everything went as scheduled, no e-ticket needed. Good services and very responsive on WhatsApp.
simpl3 (Samut Prakan, Thailand) review for 河內
發佈於 2020年1月7日，在 TripAdvisor
Rico
Rico
★★★★★
8小時 - 前往沙壩的過夜火車。 我們直接在網路上預訂，一切都很順利。我們從高級艙升級為豪華艙，可容納4人，因此必須與另一對情侶共用，但這沒問題，因為我們整路都在睡覺。車上提供免費的水或啤酒、香蕉、洋芋片，還有免費WiFi。床鋪非常乾淨，連浴室也不算太差。這是前往沙壩的絕佳方式，還能省下一晚的飯店住宿費。不過，如果你容易暈車，請注意這趟火車會上下起伏、左右搖晃，同時還相當顛簸且吵雜。更不用說沿途會停靠許多站。耳塞和暈車藥或許會有幫助。
8 hours - Overnight Train to Sapa. We booked directly online. Everything went smoothly. We were upgraded from superior to deluxe cabin that sleeps 4 people. So we had to share with another couple, which was fine because we all slept the whole way. There was free water or beer, bananas, chips, and free WiFi. The beds were very clean and even the bathroom were not that bad. It is an excellent way to go to Sapa and you save one nights hotel bill while traveling. If you get motion sickness be warned this train goes up and down and sways side to side, all at the same time, it is quite bumpy and noisy. Not to mention it makes a lot of stops along the way. Earplugs and Dramamine might help.
Rico review for 河內
發佈於 2020年1月7日，在 TripAdvisor
DJMaxi (Pittsburgh)
DJMaxi (Pittsburgh)
★★★★★
服務很棒。 晚上11點透過WhatsApp訊息預訂了凌晨5點的豪華轎車，回覆超迅速！車子舒適，人員也很親切。
Great service. Booked 5am limo by messaging their WhatsApp at 11pm. awesome responsiveness! The car is comfy and ppl are nice.
DJMaxi (Pittsburgh) review for 河內
發佈於 2020年1月6日，在 TripAdvisor
Ed l (Singapore)
Ed l (Singapore)
★★★★★
從河內到沙壩的最佳方式！ 預訂了四人艙房，車程約8小時。整體體驗相當不錯，睡得還算安穩。床鋪乾淨且舒適。提供免費礦泉水、零食、牙膏和牙刷。但建議盡量避免使用車上廁所。 整體來說體驗良好，火車準時發車。搭乘夜間火車是從河內前往沙壩的好選擇。
Best way to get to Sapa from Hanoi! Booked the cabin with 4 beds. Journey was about 8 hours. Experience was pretty good, and slept quite well. The beds were reasonably clean and comfortable. Free mineral water, snacks, toothpaste and toothbrush were provided. But would suggest to try not to use the toilets if possible. Overall good experience, train timing was punctual. Overnight train a good way to get from Hanoi to Sapa.
Ed l (Singapore) review for 河內
發佈於 2020年1月4日，在 TripAdvisor
Nicole F (Germany)
Nicole F (Germany)
★★★★★
從河內到沙壩最舒適的方式大概就是這個了。 我們訂了VIP版，國王快車的雙床包廂。車廂還算乾淨，沒看到任何蟲子或害蟲。廁所也還可以，我們有睡了一會兒。火車兩次都非常準時，從河內到老街站大約需要7.5小時。車上的員工會販售一些其實是免費提供的東西，但我還是付了茶錢，因為這些員工生活很困苦，而且他們收費也很便宜。 抵達老街站後，有許多小巴士可以載你到沙壩，費用不高，車程約一小時。司機們已經在火車前等候，跟他們走是安全的，不會有詐騙。
Probably the most comfortable way from Hanoi to Sa Pa. We booked the VIP version, two bed cabin of King Express train. It was reasonably clean. We did not see any bugs or vermin. Toilettes were ok. We did get some sleep. The train was very punctual both times. The train took 7.5 hours from Hanoi to Lao Cai. The employees in the train sell you staff that is actually free. I paid for the tee anyway because these people are very poor and it is very little they charge. When you arrive at La Coi station, there are lots of Minibuses that take you to Sa Pa for small money. This takes about one hour. The drivers already wait in front of the train. It is safe to go with them, no scam.
Nicole F (Germany) review for 河內
發佈於 2020年1月1日，在 TripAdvisor
임찬호
임찬호
★★★★★
使用家庭旅遊的Sapa Eco Limousine服務，提供了極致的舒適與便利。由於人數較少移動，營造出類似私密的氛圍... 阿忠是最棒的司機。親自體驗過就會知道囉 哈哈
가족투어로 이용한 사파에코 리무진서비스는 최고의안락함과 편한함을 제공해주었습니다. 적은인원으로 이동함으로서 프라이빗같은 분위기... mr trung은 최고의드라이버. 체험해 보시면알것입니다 ㅎㅎ
임찬호 review for 河內
發佈於 2019年11月1日，在 TripAdvisor
Bill H (Southampton, UK)
Bill H (Southampton, UK)
★★★★★
方便又簡單。這裡的評價分布看起來不太好——所以為了公平起見，我想更新我的評論，因為我們的體驗相當正面。 我們在2019年9月29日下午1點30分搭乘從沙壩返回河內的番西邦快車，辦理登車手續還算順利——那是一個混亂街道上的簡陋辦公室，你得在那裡等待，但這畢竟是越南的沙壩，所以也在預料之中。 巴士相當舒適，我身高1.73米，腿部空間充足，臥鋪有窗簾，隱私性很好。 這是一輛大型巴士。離開沙壩的道路在前一個小時蜿蜒曲折，直到抵達老街的高速公路，所以這不像飛機或火車那樣平穩——不過白天行駛還算可以。上了高速公路後，司機以穩定的時速100公里行駛（我用GPS確認過），似乎沒有什麼驚險時刻——越南的駕駛水準普遍很差，但我們的司機應對得還不錯，即使遇到兩輛卡車停在高速公路上堵住雙向車道，其中一輛還在倒車！ 等到我們進入河內時，司機最喜歡的控制裝置似乎是喇叭，因為我猜我們晚了15分鐘。 我們選擇這輛巴士，不是因為期待它能提供非常平穩舒適的睡眠，也不是因為它便宜——而是因為它確實舒適，而且發車時間非常方便，讓你可以中午退房，然後下午1點30分出發。到河內車程約5.5小時——即使你搭火車，也得先花一個小時坐巴士或計程車到老街；如果你有行李或箱子，這比拖上火車更方便——因為車上有大量儲物空間，就像所有長途客車一樣。 巴士在回程途中停了兩次——奇怪的露天超市賣著一些奇怪的東西和旅遊紀念品，注意你需要3000越南盾才能上廁所！記得準備一些小鈔。 老實說，往返沙壩的選擇不多，火車速度慢且只在夜間開往老街，私人計程車又貴——而且看到越南的駕駛水準，我寧願坐大巴士！ 此外，我確定這裡一些負面評價是針對錯誤的巴士——這輛巴士如主圖所示是橙色和黑色的，叫做VIP臥鋪巴士，有些內部照片是另一輛車的。我們會再次使用，因為它很方便。
Convenient and easy. The distribution of reviews on here doesn't look good - so in fairness I thought I'd update with my review because our experience was quite positive. We took the Fansipan express from Sapa back to Hanoi on 29/9/19 leaving at 13:30, checkin was smooth(ish) - its a scruffy office on a chaotic street where you wait but this is Sapa in Vietnam after all - so expoected. Bus is confortable enough, Im 1.73m and had plenty of legroom, the berth is private with a curtain. Its a big bus. The road leaving Sapa is tight and twisty for th first hour down to the highway at Lao Cai, so this isnt airplane or train smoothness - however it was fine in the day. Once on the highway the driver drove at a steady 100km/hr (checked with GPS) there didnt seem to be any taumatic moments - the general standard of driving in VIetnam is pretty poor and our driver seemed to cope well - even when you come across 2 trucks stopped on the highway blocking both lanes with one reversing!!! By the time we got into Hanoi the drivers favourite control seemed to be the horn as I think we were running 15min late. We took this bus not because we expected a really smooth comfortable sleep and not because its cheap - its just that it IS comfortable and it leaves at a very convenient time allowing a hotel checkout at midday and then a 13:30 departure. Itys a 5.5hr drive to Hanoi - even if you take the train you have to get a bus or taxi down to Lao Cai for the first hour anyway - if you've got luggage or cases this is easier than dragging onto a train as well - as there was loads of storage space as in all long distance coaches. Coach made 2 stops on way back - strange open sided supermarkets selling some strange stuff alongside touirist 'tat', beware you need 3k dong to pay for the toilets! Make sure you;ve got some small notes. To be honest there isn't much alternative for getting to and from Sapa, trains are slow and go overnight only to Lao Cai, a private taxi would be expensive - and seeing the driving standards in Vietnam I'd rather be on a big bus! Also Im sure some of the more negative views on here are for the wrong bus - this coach as in the main picture is orange and black - its called a VIP cabin bus, some of the pictures of the interior are for a different bus. We would use again because of the convenience.
Bill H (Southampton, UK) review for 河內
發佈於 2019年10月16日，在 TripAdvisor
MarcZ
MarcZ
★★★★★
我在出發前1小時才訂好票，整個過程非常快速順利。當我有疑問時，他們很快就協助我解決，司機和導遊也都超級友善，我們也獲得了所有想知道的資訊，確保旅程無虞。謝謝！:)
I have booked the tickets 1 hr before the journey started and it has gone very fast and well. They helped me very quickly when I had questions and the driver and the guide were super friendly and we got all the informations we wanted to know to be sure for the journey. Thanks! :)
MarcZ review for 河內
發佈於 2019年10月14日，在 TripAdvisor
Mary LC
Mary LC
★★★★★
從機場到下龍灣的服務非常棒，我們不用擔心如何從機場前往下龍灣。
Great service from the airport to halong bay. We dont have to worry how to get to halong bay from the airport...
Mary LC review for 河內
發佈於 2019年10月1日，在 TripAdvisor
Bart H (Roermond, The Netherlands)
Bart H (Roermond, The Netherlands)
★★★★★
絕對推薦。舒適的睡眠艙，隱私性極高。座椅可完全平躺。旅途中在iPad上盡情觀賞影集。其他巴士雖然座椅不錯，但沒有這樣的隱私。甚至還能輕鬆地躺在一起。
Absolute aanrader. Comfortabele slaapcabines met veel privacy. Stoel kunnen volledig plat. Gedurende reis heerlijk series op iPad gekeken. Andere bussen hebben wel mooie stoelen maar hebben niet deze privacy. Je kunt zelfs makkelijk bij elkaar gaan liggen
Bart H (Roermond, The Netherlands) review for 河內
發佈於 2019年9月28日，在 TripAdvisor
hykkkkk (Seoul, South Korea)
hykkkkk (Seoul, South Korea)
★★★★★
Good。有個人空間、閱讀燈、USB充電，冷氣也很強，一切都很好，哈哈……哈哈，但語言不通。從河內到沙壩預訂時說6小時，結果花了8小時，最後一個休息站還停了一個小時，但他們沒告訴我們為什麼停車。如果能說明這些情況，那就更好了。
Good. 개인공간도 있고 독서등도 있고 usb 충전도 가능하고 에어컨도 빵빵하고 다 좋은데 ㅋㅋ...ㅋㅋ 말이 안 통해요. 하노이에서 사파까지 예약 할 땐 6시간이라고 했는데 8시간이 걸렸고 마지막 휴게소에서는 한시간이나 서 있었는데 왜 서 있는지 말을 안해주더라구요. 그런것만 말 해줬으면 더 좋았을 것 같아요.
hykkkkk (Seoul, South Korea) review for 河內
發佈於 2019年5月10日，在 TripAdvisor
Foody1991 (Halong Bay, Vietnam)
Foody1991 (Halong Bay, Vietnam)
★★★★★
服務超棒，車程舒適！我和男友昨天預訂，今天早上就出發了。 溝通非常順暢，透過WhatsApp回覆迅速又親切。 車子極度舒適、整潔乾淨。司機準時抵達，並在從河內前往下龍灣的途中，選了個方便的地點讓我們休息一次。 我甚至把手機忘在車上，他們立刻設法送回給我——再次感謝他們在我們傳訊息告知時的迅速回應。 考慮到舒適度以及每位乘客都獲得一瓶水，價格也非常實惠。我們這次車程體驗極佳，強烈推薦向A21預訂行程。 我們很快會再來 :)
Great service, awesome ride! My boyfriend and I booked yesterday and took the ride this morning. The communication was fantastic, quick responding and very friendly via whatsapp. The car was extremely comfortable, neat and clean. The driver was on time and took one break at a convenient spot on our trip from Hanoi to Ha Long. I even forgot my phone in the van, and they managed to bring it back to me right away - again I am grateful for their quick response, when we texted them about it. It was also very cheap, considering the comfort and the bottle of water each passenger got. We had a great ride here and I can only recommend to book your ride with A21. We'll be back soon :)
Foody1991 (Halong Bay, Vietnam) review for 河內
發佈於 2019年4月6日，在 TripAdvisor
robbiebrokken (Harmony, Minnesota)
robbiebrokken (Harmony, Minnesota)
★★★★★
真是趟難忘的旅程。 好吧，雖然不算豪華，但還算舒適。跟兩位不會說英文的法國人同房有點怪，不過他們人很好。浴室堪用，但不算太講究。車程顛簸，卻帶點神祕感。是一次真實的體驗。晚上在車廂走廊散步，從敞開的窗戶往外看，感覺很酷。
What a trip. ok, so it's not luxurious, but comfortable. Weird sharing a room with two French folks that didn't speak English, but they were nice. Bathroom serviceable, but not too fancy. ride was bumpy, but mysterious. a genuine experience. cool to walk in the train hall way at night and look out an open window
robbiebrokken (Harmony, Minnesota) review for 河內
發佈於 2019年3月17日，在 TripAdvisor
iAmAMalayali (Hanoi, Vietnam)
iAmAMalayali (Hanoi, Vietnam)
★★★★★
絕佳地點與優質服務的快速銷售。深夜透過WhatsApp短暫聯繫，預訂隔天早上從河內出發的行程。選擇了私人計程車，悠閒地展開下午的精彩遊船與活動。 提醒您，Titop島的攀登需要一些體力，但半山腰的景色就足以令人驚嘆。洞穴、水域、山丘、石灰岩、沙灘、美食、遊船艙房——所有體驗都是A+等級。絕對會再來！
Quick sell for an awesome place and wonderful service. Had a short chat over whatsapp late night for the next morning departure from Hanoi. Opted for private cab.. had a lazy start for an awesome afternoon cruise and activities. Mind you Titop island climb needs a bit fitness but halfway point up itself is a treat to watch. Caves/water/hill/limestones/beach/food/cruise cabin - all upto an A+ class experience. Would definitely come back !
iAmAMalayali (Hanoi, Vietnam) review for 河內
發佈於 2019年3月4日，在 TripAdvisor
Caroline R
Caroline R
★★★★★
河內/沙壩/河內之旅 上週我們兩名成人與三名兒童從河內前往沙壩，再返回河內。我們預訂的是共乘行程，但前往沙壩時整輛小巴只有我們一家人，真是意外的享受。座椅可傾斜且非常舒適，車上提供穩定的WiFi（這是訂票時未預料到的優點），每個座位還有充電插孔。 返回河內時，車廂滿座，我坐在司機與其同事旁邊的前排座位，空間稍顯擁擠，但尚可接受。值得注意的是，當共乘行程的所有座位都被預訂時，前排座位也包含在內——雖然同樣可傾斜，但缺少扶手及後排座位的其他舒適設施。 途中停靠站會提供飲料兌換券，上車時則發放一小瓶水。兩個休息站的餐飲選擇有限，尤其帶著孩子同行時更顯不足，因此建議盡量自備食物（或至少攜帶自己喜歡的零食）。 兩趟車程（含休息時間）均為6小時。 兩位司機駕駛平穩且謹慎，尤其在前往沙壩最後一段蜿蜒山路時，這點讓我們特別感激。
Hanoi/Sapa/Hanoi journey We were 2 adults and 3 children traveling to Sapa from Hanoi and back to Hanoi last week. We booked a shared journey but had the minibus to ourselves on the way to Sapa which was a real treat. The reclining seats are very comfortable, there is reasonable wifi on board which was a benefit we hadn't realised when booking, charging ports for each seat. On our return to Hanoi the bus was full and I was sat in the front with the driver and his colleague which makes for a bit more of a squashed seat but it was ok. It is good to know that when all seats are booked on a shared journey that that includes the use of a front seat as well which although do recline it does not have the arm rests and other comforts of seats in the rear. Vouchers for drinks are given at one stop, one small bottle of water given on boarding the bus, food options are limited at the two stops particularly if you have children with you so we would recommend taking food (or at least your own choice of snacks) with you if possible. Both journey times were 6 hours with stops. On both journeys the drivers drove safely and calmly which we appreciated particularly on the very twisty road for the last part of the journey into Sapa.
Caroline R review for 河內
發佈於 2018年4月10日，在 TripAdvisor
NL943
NL943
★★★★★
從河內到沙壩的可靠交通 從河內機場到沙壩的交通服務相當可靠，工作人員也非常樂於協助，確保我沒有錯過巴士。
Reliable transportation from Hanoi to Sapa The transportation from Hanoi Airport to Sapa was reliable, and the staff were very helpful in making sure I didn’t miss the bus.
發佈於 2025年9月3日，在 TripAdvisor
Yurani M
Yurani M
★★★★★
非常棒 一切都很不錯，雖然需要稍微等一下，但這是正常的。巴士很乾淨，沿途有停靠站，最棒的是車上還有洗手間。
Amzaing Everything was good, You have to wait a bit, but it's normal, clean buses, some stops along the way, and best of all, bathrooms on the bus.
發佈於 2025年8月21日，在 A21 Tours
Bilal B
Bilal B
★★★★★
服務非常好，而且專業。 VIP座位非常舒適，河內到下龍灣的旅程也很愉快。
Very good Service, and professional. The vip seats are very comfortable and the journey between Hanoi and Halong is pleasant.
發佈於 2025年8月12日，在 TripAdvisor
Nicole B
Nicole B
★★★★★
我和家人使用了A21 Tours的私人交通服務，從河內前往寧平，之後又從寧平到河內機場。 他們使用起來很方便，司機準時抵達，車輛有空調且乾淨整潔。 由於天氣因素，我們必須將航班提前好幾個小時，他們依然能夠配合調整，並準時送我們到機場。 直接向他們預訂比透過Viator或Get Your Guide這類旅遊平台更便宜（雖然我其他行程還是會用這些平台）。 我絕對會推薦A21的私人交通服務。
My family and I used A21 Tours for private transport from Hanoi to Ninh Binh, and then again Ninh Binh to the Hanoi airport. They were easy to use, the drivers were on time, and the vehicle's were air-conditioned and clean. We had to move our flight several hours earlier due to weather, and they were still able to accommodate us and get us to the airport on time. It's cheaper to book directly through them, then try to use a tour platform like Viator or Get your guide on (though I use those platforms for other things). I would definitely recommend A21 for private transportation.
發佈於 2025年7月24日，在 TripAdvisor
Bautistafh (Philippines)
Bautistafh (Philippines)
★★★★★
臥鋪巴士物有所值，但中途休息站需自備濕紙巾。 車廂空間寬敞，這點很棒。床鋪舒適且附按摩功能，客服品質也不錯。 唯一讓我無法給五星的原因是休息站——地點偏僻，廁所環境極差。
Sleeper Bus is worth the price but you need to bring wipes for stopovers. The cabins are spacious which is great. The bed was comfy with a massage option. The customer service is also good. The only thing that’s stopping me from giving this 5-star was the stopover. It was in the middle of nowhere and the toilets were disgusting.
發佈於 2025年6月25日，在 TripAdvisor
Thibault C
Thibault C
★★★★★
在臥鋪巴士上開車很舒適。 我們比預期更早抵達會安，因此有更多時間在那裡享受，這點很不錯。
Nice drive in the sleeping bus. We arrived earlier in Hoi an than expected so we could enjoy more time there. Which is good.
發佈於 2025年5月14日，在 TripAdvisor
Ccfieldddd (UK)
Ccfieldddd (UK)
★★★★★
我們透過A21預訂了從峰牙到河內的夜間巴士。之前我們在越南曾使用12**Asia訂巴士，但完全沒收到關於巴士變更的通知，過程相當令人緊張。 而使用A21時，他們立刻聯繫我，隨時更新巴士時間，並總能回答任何問題！我強烈推薦大家使用這家公司預訂行程，他們真的太棒了！ 非常感謝！而且我們的夜間巴士超級舒適！！
We used A21 to book our overnight bus from Phong Nha - Hanoi. We previously used 12**Asia to book our buses in Vietnam and we had no communication about our bus changes and was quite stressful. With A21 they contacted me straight away and kept me up to date with our bus times and was always there to answer any questions! I would highly recommend you use this company to book your travel they was amazing! Thankyou so much! Also our overnight bus was so comfy !!
發佈於 2025年4月29日，在 TripAdvisor
Dylan K
Dylan K
★★★★★
完美的服務！ 我們搭乘從河內到順化的VIP臥鋪巴士，服務堪稱完美。客服非常到位，甚至還有接駁車到飯店接我們，直接送到巴士站。
Perfect service! We got the VIP sleeper bus from Hanoi to Hue and the service was perfect. Customer service was on point and we were even collected by shuttle bus from our hotel and brought to the bus stop.
發佈於 2025年4月19日，在 TripAdvisor
SirKimmothy (Hanoi)
SirKimmothy (Hanoi)
★★★★★
河內到三谷的往返旅程非常順暢！ 我最後選擇了A2 Tours，原因有兩個：第一，他們的網站和預訂系統操作簡單方便；第二，溝通即時且毫無遺漏。英語溝通能力良好，我在出發前、旅途中以及行程結束後都與他們保持聯繫（他們還會確認我是否在巴士接送點等）。 如果你正在尋找旅遊預訂服務，需要一個中間人，我絕對會推薦他們。畢竟，誰都不希望在度假時還要擔心不必要的麻煩。
Smooth ride from Hanoi to Tam Coc and back! I ended up with A2 Tours because 1: their website and booking system was easy to use. 2. There was instant communication with nothing left to circumstances. Good english communication and I was in contact with them before, during, and after (they checked to see i was at the bus pickup, etc) If you are looking to book travels and need a middle person, I would definitely recommend them. No one wants to have unnecessary worries when on holiday.
發佈於 2025年4月16日，在 TripAdvisor
Morgan H
Morgan H
★★★★★
強烈推薦給所有旅行者。他們能在僅提前兩小時通知的情況下，順利安排我的行程。他們提供了清晰的接送地點和司機位置，溝通非常積極，全程關心我的每一步。作為獨自旅行者，這絕對是最佳選擇。
Highly recommend to anyone traveling. They were able to accommodate my trip with a 2 hour notice. They sent clear pickup and driver locations. They are highly communicative and checked on me every step of the way. As a solo traveler this is the way to go.
發佈於 2024年12月23日，在 TripAdvisor
Jason K (Sydney)
Jason K (Sydney)
★★★★★
一定要選這家公司！ 我在其他預訂網站上聽過很多關於聯絡不上人、或是乘車環境糟糕的故事。但 A21 真的完全不同。 我訂了一輛往返河內與寧平的商務車。兩次的行程中，透過 WhatsApp 的溝通都毫無瑕疵。我猜測他們會為每位客人安排一位專屬客服，這樣一來全程都能與同一個人對接。當時負責接待我的專員是 Phuong，她做得棒極了！不僅回答了我所有的問題，還即時更新車輛何時抵達，甚至還會確認我是否已經順利上車。 期間我不得不修改行程時間，小芳也毫無怨言地幫我辦妥了。 至於車輛本身，我相信他們自己並不擁有車隊，而是與外部的車公司合作。但我認為 A21 與這些車商保持著非常緊密的聯繫，因此一切才能運作得如此順暢。 總的來說，選擇他們讓我感到非常滿意。如果你還在猶豫，選他們就對了，他們一定會把你照顧得很好。
Go with this company I heard many stories about no communications and horrible riding conditions on other booking sites. But A21 was different. I took a van for Hanoi to Ninh Binh and back. Both times the communication through whatsapp was flawless. I'm guessing that they assign a person to you so that you are interacting with the same person the whole time. The agent for me was Phuong and she did an excellent job. Answering all my questions and updating me on when the van will arrive and checking to see if im on it. I also had to change the time of my trip and Phuong changed it no problem. As for the van, I believe they don't own the vans so they hire outside van companies. But I think A21 keep a close contact with them so that everything will run smoothly. Overall, very pleased to have gone with them. If you have any doubt, choose them and they will take care of you.
發佈於 2024年11月5日，在 TripAdvisor
Maja H
Maja H
★★★★★
服務極佳、回覆迅速且價格非常公道！10分滿分！ A21 與我之間的溝通非常卓越，無論是在接送前、行程中還是送達目的地之後，全程都讓人無比安心。所有資訊都交代得清清楚楚，而且他們的回覆速度快到令人不可思議。值得一提的是，他們的價格總是比郵輪/遊船公司提供的接駁服務還要稍微便宜一些。我已經使用過 A21 的服務兩次了，對我來說，這絕對是 10 分滿分的完美體驗！
Outstanding, Quick and very well priced. 10/10 The communication between A21 and me was outstanding. Before, during and after pickup and drop off. Everything was clear and the response time was unbelievably quick. I should mention the price is always slightly lower than the service provided by the cruise ships. I have used A21 twice and it’s a 10/10 for me.
發佈於 2024年11月5日，在 TripAdvisor
Shanizairova
Shanizairova
★★★★★
河內-沙壩之旅 行程安排非常有條理，巴士也非常舒適，我很享受從河內到沙壩的車程，非常感謝。絕對推薦！
Hanoi-Sapa trip Very good organized trip and very comfortable bus,I enjoyed my drive from Hanoi to Sapa, thank you so much. Definitely recommend it
發佈於 2024年10月25日，在 TripAdvisor
Clare M
Clare M
★★★★★
讚！ 從河內到沙壩的交通既有效率又實惠，客戶服務也非常好。我們去程訂了接駁車，回程搭巴士，兩次體驗都非常正面。
Thumbs Up! Efficient, affordable transportation between Hanoi and Sa Pa with great customer service. we booked the shuttle there and the bus back, both very positive experiences
發佈於 2024年10月21日，在 TripAdvisor
Travel A
Travel A
★★★★★
優秀的公司 在越南各地訂購火車票的好公司，回覆迅速、組織良好。溝通非常及時。感謝。
Great company Good company to book train tickets anywhere in Vietnam quick response well organised. The communication was prompt. Thanks
發佈於 2024年10月9日，在 TripAdvisor
Lewis S
Lewis S
★★★★★
我們蜜月期間選擇了A21Tours的接送服務，體驗堪稱完美！豪華轎車既高級又乾淨，乘坐起來極度舒適。特別感謝Phuong的出色安排——全程順暢無憂，她確保我們受到無微不至的照顧。強烈推薦給所有追求無壓力、高品質體驗的人！
We used A21Tours for our honeymoon transfer, and the experience was flawless! The limousine was luxurious, clean, and incredibly comfortable. A special thanks to Phuong for her fantastic organization—everything ran smoothly, and she made sure we were well taken care of. Highly recommend their service for anyone looking for a stress-free, premium experience!
發佈於 2024年10月4日，在 TripAdvisor
AnnKirstineKirk (Oslo, Norway)
AnnKirstineKirk (Oslo, Norway)
★★★★★
非常適合預訂火車票。他們收取的手續費很低。 很棒的旅遊公司。我已經用過兩次預訂火車票（透過網站）。溝通迅速，價格合理，體驗極佳。
Great for booking train tickets. They charge small commission Great travel company. Used it twice for booking train tickets (through web). Swift communication, good prices. Fantastic experience
發佈於 2024年7月9日，在 TripAdvisor
Sidharth PK (India)
Sidharth PK (India)
★★★★★
高度推薦的接送服務 我們最初考慮透過熱門平台12go.asia預訂河內與寧平（長安）之間的接送服務。然而，在瀏覽到多數關於接駁業者令人失望的評價（尤其提到需多次更換車輛，約3至4次）後，我們選擇了更可靠的方案。 我們發現了a21tours的接送服務，決定嘗試看看。當我們試圖透過他們提供的付款連結確認預訂時，卻遇到未知錯誤。通知他們的WhatsApp客服後，對方迅速提供另一個連結，但遺憾的是仍無法使用。幸好，他們提供直接上車時付款給司機的選項，這點非常方便。 儘管一開始不確定司機是否會將我們送至偏遠的民宿，但整個過程相當順利，僅因通往住宿的道路狹窄而需更換一次車輛。我們也向他們預訂了回程接送，同樣毫無波折。 司機們全程態度親切且駕駛安全。整體而言，對這次體驗沒有任何不滿。
Highly recommended transfers We initially considered booking our transfer between Hanoi and Ninh Binh (Trang An) through 12go.asia, a popular platform. However, after seeing mostly underwhelming reviews regarding the transfer carriers, particularly concerning multiple vehicle changes (3-4 times), we opted for a more reliable option. We discovered a21tours's transfer services and decided to give them a try. Upon attempting to confirm our reservation through their provided payment link, we encountered an unknown error. After notifying their WhatsApp support, they promptly provided another link, which unfortunately still didn't work. Fortunately, they offered the option to pay the driver directly upon pickup, which was incredibly convenient. Despite initial uncertainty about whether the driver would drop us off at our remote Homestay, everything went smoothly, with only one vehicle change necessary due to the narrow path to our accommodation. We also booked our return transfer with them, which was equally hassle-free. The drivers were courteous and drove safely throughout the journey. Overall, no complaints about the experience.
發佈於 2024年3月19日，在 TripAdvisor
Monet (Windsor, United Kingdom)
Monet (Windsor, United Kingdom)
★★★★★
夢想。從河內到吉婆島最舒適的旅程。即使您剛抵達河內機場，也能直接透過此服務前往吉婆島。 45分鐘巴士 > 20分鐘休息站 > 1小時巴士 > 5分鐘快艇 > 20分鐘巴士
Dream. Most comfortable trip from Hanoi to Cat Ba ever. Even if you just landed in Hanoi on a flight and go straight to Cat Ba via this service. 45min coach > 20min service stop > 1hr coach > 5min speedboat > 20min coach
發佈於 2024年1月30日，在 TripAdvisor
James R (New South Wales, Australia)
James R (New South Wales, Australia)
★★★★★
高效且專業 A21 在我們前往越南的旅程中為我們安排了四輛車，非常高效且專業。我強烈推薦大家提前預訂他們在河內和胡志明市周邊的交通服務。
Efficient and professional A21 organised 4 cars for us on our trip to Vietnam. Very efficient and professional. I would thouroughly recommend these guys for advanced booking of transport around Hanoi and HCM.
發佈於 2024年1月15日，在 TripAdvisor
James R (New South Wales, AU)
James R (New South Wales, AU)
★★★★★
A21 為我們的越南之旅安排了四輛車，效率高且專業。非常高效且專業。我強烈推薦這些團隊，用於預訂河內和胡志明市周邊的交通服務。
Efficient and professional A21 organised 4 cars for us on our trip to Vietnam. Very efficient and professional. I would thouroughly recommend these guys for advanced booking of transport around Hanoi and HCM.
發佈於 2024年1月15日，在 TripAdvisor
Catarina (The Netherlands)
Catarina (The Netherlands)
★★★★★
非常慶幸我讀了Tripadvisor上的評論，否則根本不會知道Vic Sapa火車。從預訂開始，Nguyen女士的服務就無可挑剔，回覆電郵迅速，並提供所有必要的協助。我們選擇了兩人VIP包廂，旅程其實相當舒適。當然，火車會搖晃，但任何公司都一樣，因為整列火車都由同一營運商負責。事實上，搖晃的感覺反而幫助我入睡。 車廂內部非常漂亮，我們的包廂一塵不染，連廁所在整趟旅程中都保持乾淨，這是一大加分項。包廂內還提供免費零食和飲料。總體來說，這是一次很棒的體驗，只希望他們能涵蓋其他火車路線，我們一定會再次選擇Vic。
I'm so glad I read the reviews on Tripadvisor because I would have not otherwise known about Vic Sapa train. From the time booking Mrs Nguyen was impeccable, replying to emails promptly and offering all needed assistance. We chose a VIP cabin for 2 and actually had a very comfortable journey. Sure, the train swings, but you would have that with any company since it's one operator for the entire train. In fact, the swinging motion helped me fall asleep. The carriage is beautiful on the inside, our cabin was impeccably clean and so was the toilet throughout the entire journey, a huge plus. We also had free snacks and drinks in our cabin. Overall, a great experience, I only wish they would cover other train routes, we would surely book with Vic.
發佈於 2023年9月5日，在 TripAdvisor
Alex K
Alex K
★★★★★
我們之前曾使用A21旅行社從河內到沙壩的行程，服務非常好，所以這次請他們安排凌晨5點接我們去機場。 昨晚10點收到一封電子郵件，附上司機的車牌號碼和聯絡電話，以備不時之需。 結果我們那條街因大雨淹水，水深及小腿，但司機還是找到了一個合適的地點讓我們上車。凌晨5點準時上車，5分鐘後就收到WhatsApp訊息確認一切順利。 非常推薦這家旅行社——他們總是準時出現，並隨時讓你掌握最新情況。
Already used A21 tours from Hanoi to Sapa and they were great so we asked them for a 5:00am pick to take us to the airport. At 10:00pm last night I received an email with the driver’s registration plate and a number to call if any issues. Well our street was flooded from the rains, shin deep but the driver found a stylish spot for us. In the car at 5:00am and 5 mins later received a WhatsApp message to make sure everything was ok. Highly recommend these guys- always turn up on time and keep you informed along the way.
發佈於 2023年8月27日，在 TripAdvisor
Alex K (Broadbeach, Australia)
Alex K (Broadbeach, Australia)
★★★★★
之前我們坐過後輪軸上方的後排座位，非常不舒服，所以這次預訂了2個VIP座位（中間第2排）。不同公司、不同座位，體驗天差地別。準時抵達，還提供了蛋糕和水。WiFi運作順暢。途中停靠兩站供休息用餐等。飯店接送服務。無可挑剔，強力推薦。
Booked 2 VIP seats (middle 2 rows) as previously we had the rear seats which are over the the rear wheel axle, so a very uncomfortable ride. Different company, different seats made the world of difference. Arrived bang on time, given a cake and water. Wifi worked brilliantly. Two stops on the way for refreshments etc. Pickup and drop off from our hotels. Couldn’t fault them and highly recommend.
發佈於 2023年8月10日，在 TripAdvisor
Shirley C
Shirley C
★★★★★
可靠且優質的交通服務提供者 :) A21 對我的詢問回覆非常迅速，並且在我停留河內期間能透過 WhatsApp 即時與我溝通。我們預訂了4張前往沙壩的 Chapa Express 火車票（來回）以及前往下龍灣的私人包車（來回）。使用 A21 的服務非常輕鬆，強烈推薦他們的服務。他們的價格也與其他當地費率相當。
Reliable & Good transport provider :) A21 was very responsive to my queries & was able to communicate with me via WhatsApp promptly throughout my stay in Hanoi. We booked 4x Chapa Express train tickets (2 way) to Sapa & Private car (2 way) to Halong Bay. It was a breeze using A21 & strongly recommend using their services. Their prices are also comparable to other local rates.
發佈於 2023年6月13日，在 TripAdvisor
BeckyMalby (UK)
BeckyMalby (UK)
★★★★★
選擇這家公司來安排您的接送服務吧！我們透過 A21 Tours 預訂了從河內機場到吉婆島的接送，過程非常有效率，包括清楚確認會面地點，並提供照片、時間及接駁車資訊。這是我們在越南體驗過最棒的接送服務，價格也比其他公司合理許多。
Use this company for your transfers! We organised our transfer from Hanoi airport to Cat Ba through A21 Tours. It was really efficient including checking we were clear where to meet and proving photos, timings and pick up car details. By far the best transfer we had in Vietnam. Very reasonable prices compared to others.
發佈於 2022年10月15日，在 TripAdvisor
May Thone (Myanmar)
May Thone (Myanmar)
★★★★★
服務人員反應迅速且樂於助人。對於A21 Tours即時處理需求的方式感到滿意。司機態度親切，行車安全無虞。非常感謝您貼心的安排。
Helpful and quick respond Officer. I was satisfied with A21 Tours’s promptly action upon the request. The drivers are nice and very safe to travel. Thank you so much for your kind arrangement.
發佈於 2020年10月17日，在 TripAdvisor
Kim C
Kim C
★★★★★
沙壩綠巴士舒適且安排清晰良好 我和朋友從沙壩搭乘 Green Bus 前往河內，巴士很舒適。車上有一位女巴士助理，英文說得很好，還會重複播放預錄的廣播，確保每位乘客都清楚注意事項。 我們從河內到沙壩是搭乘另一家巴士公司，雖然也很舒適，但安排就沒那麼好。他們沒有清楚說明下一站何時抵達，完全沒有任何通知，巴士助理全程都在睡覺。而且只有一次上廁所的時間，對於一趟六小時的車程來說實在不夠。 我認為 Green Bus 可以改進的地方，是在旅途中多留意乘客的狀況。因為有些乘客在車上吃橘子（車上禁止飲食），還有人看劇沒戴耳機，實在很擾人。我只好自己請那個人把音量調低。如果巴士助理能幫忙處理這類情況，那就更好了。 整體來說，Green Bus 很不錯，如果我再來沙壩，一定會再預訂。
Green Bus is comfy - clear & good arrangement My friend and I took green bus from Sapa to Hanoi, the bus was comfy. There’s a girl as the bus assistant, who speak very good english and would repeat the pre-recorded broadcasts so to make sure everyone aware of the notices. We booked the other bus company from Hanoi to Sapa, it was also comfy but the arrangement is not better. Also they don’t have clear instruction about when is the next stop. No notice at all, the bus assistant was just sleeping. And only one toilet time which is not quite enough for a 6 hours trip. One thing i think green bus can improve is to pay more attention to the guests during the trip. As some of them were eating oranges in the bus which the bus is not allow eating. and some of them watching drama without an earphone, that was ignoring. I asked that person to volume down by myself. If the bus assistant can help for such then it would be even better. Overall, green bus is good and I will book again if I come to Sapa again. 舒適及安排很好。 我們乘Green Bus由Sapa到河內。 巴士助理很有禮貌，英語亦很好。相比起由河內到Sapa的旅程（別的巴士公司），Green Bus的安排比較好。停站的次數也多一次。
發佈於 2020年10月16日，在 Tripadvisor
Niels L
Niels L
★★★★★
服務完美！ 我們臨時決定從下龍灣前往河內，選擇了A21 Tours的服務，搭乘他們的共享豪華廂型車。車輛準時抵達我們入住的飯店，並順利將我們送到河內約定的地點，全程毫無麻煩。多虧經驗豐富的司機與非常乾淨的車廂，這趟旅程既安全又舒適！ 總而言之，下次我絕對會再次選擇A21 Tours！
Perfect services! Used A21 Tours for a quite last minute pick up from Ha Long to Hà Noi. We used the shared limousine van. It arrived at our hotel on the agreed time and did a perfect drop off at the site in Ha Noi we agreed upon. All without any hassle. A real safe and comfortable drive thanks to an experienced driver and a very clean van! All in all I would definitely use A21 again a next time!
發佈於 2020年10月16日，在 Tripadvisor
Megan Sophia (Ho Chi Minh City, Vietnam)
Megan Sophia (Ho Chi Minh City, Vietnam)
★★★★★
優質服務！ 我和男友在 Eco Sapa 擁有非常棒的體驗。我在 Facebook 上聯繫他們，詢問從河內到沙壩的交通服務。他們回覆迅速且樂於助人，我們還順道去了他們在河內的辦公室購買隔天的車票。 車輛非常乾淨、舒適，司機駕駛也很安全。唯一的缺點是，前一天行程稍微變動，需要先去河內各處接其他乘客——這花了不少時間在河內繞路接人，也導致我們的車程比預期更長，因為我們是最早上車的。不過，巴士營運商事先直接通知了我們，並安排了更早的接駁時間來盡量配合。 請注意：司機不會說英文，但旅遊業者會，所以出發前我們已從他們那裡獲得所有必要資訊，若有任何問題，也可以直接在 Facebook 上聯繫他們。記得事先向他們詢問清楚所有問題。 途中我們停了兩次上廁所和用餐，總共約6.5小時抵達沙巴（對我們來說比平常久）。推薦 Ecosapa，因為溝通良好且提供舒適安全的接駁服務。謝謝！
Great service! My boyfriend and I had a wonderful experience with eco sapa. I contacted them on Facebook about a transfer from Hanoi to Sapa. They were very responsive and helpful and we stopped by their office in Hanoi to purchase our tickets for the following day. Very clean, very comfortable and a safe driver. The only downside was that the schedule changed slightly the day before so we could go and pick up other passengers from around Hanoi- this took a long while to drive around Hanoi and collect them and meant the transfer for us was longer as we were the first to be picked up. This was communicated to us beforehand though directly from the bus operators and they arranged an earlier pick up time for us to try and accommodate this. To be aware of: The driver didn’t speak English but the tour operators did so we had everything we needed to know before we set off from them, and any problems you can contact them directly on Facebook. Make sure you ask any questions you need from them. We made 2 stops for toilet and and food and made it to sapa in around 6 1/2 hours (again this was longer for us than usual). Would recommend Ecosapa for good communication and comfortable safe transfer. Thank you!
發佈於 2020年7月15日，在 TripAdvisor
Climber122540
Climber122540
★★★★★
從河內到寧平的包車與司機服務。我去了四個地方，然後返回機場。在河內時，我已經用過A21好幾次了。他們非常靈活，並透過WhatsApp快速回覆，非常方便。簡直像魔法一樣。服務非常可靠。
Car and driver from Hanoi and Ninh Binh. I went to 4 places and then back to the airport. I used A21 a few times already when I was in Hanoi. They were very flexible and responded quickly via WhatsApp. Very handy. It is like Magic. Very dependable service.
發佈於 2020年7月9日，在 TripAdvisor
Anu J (Kathmandu, Nepal)
Anu J (Kathmandu, Nepal)
★★★★★
今天我們終於參加了下龍灣的行程，安排妥善且準時。我們的導遊解說非常清楚，英文也說得很好。午餐品質普通，但以價格來說還算合理。
Today we finally had a Halong Bay trip, good organized and on time. Ve our guide was very good in explaining and her english was excellent. Lunch was not so good. Prize quality was good.
發佈於 2020年3月10日，在 TripAdvisor
Avid_Traveler_Ram (Hyderabad, India)
Avid_Traveler_Ram (Hyderabad, India)
★★★★★
我們於2019年10月30日使用了從河內到沙壩的接送服務，並於2019年11月4日從沙壩返回河內。 整體而言，我們擁有良好的體驗。 我們在2019年7月直接透過電子郵件向該公司預訂。溝通過程順暢且及時。我們在預訂時特別要求了VIP座位（廂型車中間的座位）。 接送過程完全符合描述。我們在河內（舊城區）的飯店被稍微提前接走。途中按計劃停靠休息站，並在其中一站獲得了免費優惠券。我們被送至沙巴的飯店。 廂型車全程駕駛安全。空調和無線網路運作正常。 回程時，因交通堵塞，接駁時間稍有延遲，但從我們在沙巴的飯店被接走後，其餘行程順利且符合預期。我們被送至河內的飯店。 總體來說，我們對服務感到滿意，未來若有需要，會再次選擇此服務。 團隊繼續加油！
We availed the transfer service from Hanoi to Sapa on October 30, 2019, and from Sapa to Hanoi on November 4, 2019. Overall, we had a good experience. We e-mailed the company directly in July 2019 to make our reservations. The interactions were smooth and timely. We specifically requested for the VIP seats (seats in the middle of the van) at the time of booking. Everything happened on our transfers as per the description. We were picked up slightly ahead of schedule from our hotel at Hanoi (in the Old Quarter). The scheduled rest stops were made, and we received the complimentary coupon at one of them. We were dropped off at our hotel in Sapa. The van was driven safely at all times. Air conditioning and wi-fi worked as expected. On the return journey, the pick up was delayed slightly due to traffic jams, but, from the time we were picked up from our hotel in Sapa, the rest of the journey was uneventful and went as per the expectations. We were dropped off at our hotel in Hanoi. Overall, we were happy with the service, and would choose the service again in the future if we have a need. Keep up the good work, team!
發佈於 2020年3月5日，在 TripAdvisor
myvRumpt (Rumpt)
myvRumpt (Rumpt)
★★★★★
越南之旅。我們在A21預訂了假期中的所有接送服務，服務與溝通一流，一切準時且司機表現出色。我們為整趟旅程預訂了VIP豪華轎車，座椅非常舒適，讓旅途輕鬆愜意。
Reizen Vietnam. We hebben al onze transfers bij A21 geboekt voor onze vakantie in Vietnam wat een top service/communicatie, alles keurig op tijd uitstekende chauffeurs, wij hebben de Vip limousine voor de gehele reis geboekt zeer relaxte stoelen om heerlijk ontspannen te kunnen reizen.
發佈於 2020年2月28日，在 TripAdvisor
Iotusei (Indonesia)
Iotusei (Indonesia)
★★★★★
他們提供的服務非常令人滿意。訂購流程簡單，操作員Moon小姐非常友善，且總是迅速回覆。她樂於協助解答許多問題。巴士內部乾淨整潔。為保持清潔，禁止乘客穿鞋及攜帶食物上車。取而代之的是，巴士會停靠兩個站點讓乘客上廁所及用餐。但用餐時間過於倉促，以至於我不得不留下食物。這確實有些可惜。不過除此之外，Green Bus提供了非常優質的服務 :)
The services they arr provided are very satisfying. The ordering process is easy, the operator, Miss Moon very friendly and always give quick respond. She is very helpful to answer a number of things. The bus is clean.Passengers are prohibited from wearing shoes and carrying food to maintain cleanliness. Instead, the bus stops at two stops to go to the toilet and eat.But the time allotted for eating is too fast, so I have to leave the foods. Certainly quite unfortunate. But beyond that, Green Bus provides very good service :)
發佈於 2020年2月19日，在 Tripadvisor
350nielsl (Leiden, The Netherlands)
350nielsl (Leiden, The Netherlands)
★★★★★
服務完美。 我們臨時決定從下龍灣前往河內，選擇了A21 Tours的服務，搭乘共享豪華廂型車。車輛準時抵達飯店接我們，並順利將我們送到河內約定的地點，全程毫無麻煩。多虧經驗豐富的司機與非常乾淨的車廂，整趟旅程既安全又舒適！總而言之，下次我絕對會再次選擇A21！
Perfect services. Used A21 Tours for a quite last minute pick up from Hà Long to Hà Noî. We used the shared limousine van. It arrived at our hotel on the agreed time and did a perfect drop off at the site in Hà Noî we agreed upon. All without any hassle. A real safe and comfortable drive thanks to an experienced driver and a very clean van! All in all I would definitely use A21 again a next time!
發佈於 2020年2月16日，在 TripAdvisor
산베네데토
산베네데토
★★★★★
旁邊的人請我寫評論，所以我就在旁邊寫了。 非常親切，巴士也很大，很不錯。 一位名叫 Viet 的員工非常親切。 Viet 非常友善又很酷。 如果我再來，我會再搭這輛巴士。 謝謝。 要湊滿50個字真的很難。 總之，巴士又大又好，服務親切又快速。 從寧平來的時候，這輛巴士比來的時候更好，強力推薦。 便宜又好。
옆에와서 리뷰해달라고해서 옆에서 하는즁 매우친절 버스도 큼 괞춘함 Viet이라는 직원이 아주 친절함 Viet is very kind and so cool If i come back, i try again this bus Thank you 50자 채우는거 매우힘든데 어쨋든 버스 크고좋다 친절하고 빠르다 닌빈에서 왔는데 올때보다 좋은버스다 강추다 싸다 좋다
發佈於 2020年2月15日，在 TripAdvisor
Nick Squiggly (Perth, Australia)
Nick Squiggly (Perth, Australia)
★★★★★
服務優良，巴士舒適。 我們對這次體驗非常滿意，巴士非常舒適，幾乎一路睡到沙壩。巴士導遊非常友善、資訊豐富，還穿著一件超有聖誕氣氛的可愛毛衣 :) 車上提供點心和飲用水。唯一的小缺點是遇到一位煩人的乘客，手機一直大聲響起。
Great service comfortable bus. Very happy with our experience, the bus was so comfortable we were able to sleep almost the entire way to Sapa. The bus guide was very friendly, informative and was wearing the most jolly Christmas sweater ever :). Snacks and water were provided. The only downside was an annoying customer who’s phone kept going off very loudly.
發佈於 2020年2月12日，在 TripAdvisor
Marcin S (Jasin, Poland)
Marcin S (Jasin, Poland)
★★★★★
一切都很完美，而且總是準時。 我在越南北部預訂了六趟接送服務。服務超棒且永遠準時，每次都比預期更好。再次感謝！！！
All was perfect and always on time. I booked 6 transfers around Nord Vietnam. Service supe and always on time, they exceeded my expectations every time. Thank you again!!!
發佈於 2020年2月5日，在 TripAdvisor
christiandT9885OH
christiandT9885OH
★★★★★
服務優良 時間準時 清潔一流 舒適滿分 絕佳選擇 我全程使用A21進行國內轉乘，未來也會繼續選用他們的服務，極力推薦！ 頂級水準！
Excellent service Excellent timing Excellent cleanness Excellent confort Excellent option I used A21 all the way for my internal transfers. And will keep on using their services..can only recommend it. Top notch!
發佈於 2020年2月2日，在 TripAdvisor
Connector56619916940
Connector56619916940
★★★★★
服務靈活、配合度高且價格極具競爭力！ 我們透過 A21 預訂了多次行程，包括機場的接送機服務。A21 團隊的靈活度高得令人驚嘆。我們從胡志明市飛往河內的航班延誤了一個小時，但當我們抵達時，司機依然在現場熱情地迎接我們，不僅非常樂意幫忙，而且態度十分親切愉快。 我們還透過 A21 預訂了下龍灣的遊船行程，總體體驗絕對是頂級的。而在沙壩（Sapa）的行程中，我們包了一輛專車（含司機）進行三天兩夜的遊覽，司機非常專業且全程積極配合。 A21 提供的價格在市場上很有競爭力，而且他們的團隊在 WhatsApp 上隨時都能聯絡得上。在飛抵越南之前，我們的計畫更改了多次，但 A21 每次都能完美配合。他們讓我們的河內與沙壩之旅變得既輕鬆又愉快！
Flexible, accommodating, and competitive. We booked multiple trips through A21 including airport pickup and drop off. The A21 crew was incredibly flexible. Our flight from Ho Chi Minh to Hanoi was delayed by an hour. When we arrived, our driver was waiting for us and extremely helpful and happy. We also booked our Halong Bay tour through A21. Overall, the experience was top notch. For our trip to Sapa, we booked a private car with a driver for 3 days and 2 nights. Our driver was professional and accommodating. The prices offered by A21 is competitive and the A21 team is always reachable via WhatsApp. We had to change our plans multiple times prior to landing in Vietnam and A21 was always accommodating. They made our trip to Hanoi and Sapa easy and enjoyable.
發佈於 2020年1月24日，在 TripAdvisor
Nosipho (Jeonju, South Korea)
Nosipho (Jeonju, South Korea)
★★★★★
我強烈推薦這項服務。從河內到沙壩的車程平穩且準時。司機和車掌都非常友善且樂於助人。
I highly recommend this service. The ride from Hanoi to Sapa was smooth and on time. The driver and conductor were very kind and helpful.
發佈於 2020年1月23日，在 TripAdvisor
BecAndyB (Australia)
BecAndyB (Australia)
★★★★★
尚可。 我們搭乘從河內到沙壩的「王速列車」四人包廂。房間非常狹小，建議盡量少帶行李。我們將三個行李袋寄存在河內的飯店，只帶一個裝有必需品的包包上火車以節省空間。床墊相當硬且不寬敞，但我們還是勉強睡了一會兒。丈夫有暈車問題——車程有時相當顛簸。回程到沙壩時因為已有心理準備，感覺好一些。這趟旅程非常基本，但若偏好夜間移動，倒是不錯的選擇。
Just ok. We travelled in a 4 berth cabin on the King Express From Hanoi to Sapa. The rooms are very small so take as little luggage as possible. We left three bags in our hotel at Hanoi and just took what we needed in one bag on the train to save space. Mattresses are pretty hard and not very wide but we managed to get some sleep. Husband suffered motion sickness - it can get pretty rocky. Trip back to Sapa was better as we knew what to expect. A very basic journey but good if you would prefer to travel overnight.
發佈於 2020年1月23日，在 TripAdvisor
andrea a
andrea a
★★★★★
最棒的旅遊服務！A21 Tour 提供了我們在國外體驗過最優質的旅遊服務；簡單、迅速又安全的方案，讓我們擁有彈性十足的旅程。原本只是想預訂從河內到沙壩的用車，結果最後在越南兩週的行程都使用了A21的服務。我們總是前一天才預訂接駁（大約每兩天一次）；A21團隊總能在十分鐘內找到絕佳解決方案。他們透過WhatsApp聊天溝通、付款（信用卡/PayPal），甚至協助解決與非英語司機之間的誤會，這種運作方式實在太棒了。非常感謝！Andrea & Ginevra
Best Travel Service ever! A21 Tour provided the best travel service we have ever had abroad; easy, reactive and secure solution that allowed us to have a flexible trip. Found them when tried to book a car from Hanoi to Sapa, then ended up using A21 service 2 weeks across Vietnam. We booking our transfers (approx. every 2 days) always the day before; A21 guys always found an excellent solution in less than 10 minutes. Awesome is the way they work using WhatsApp chats to communicate, pay (with CC/PayPal) and eventually solve problems/misunderstandings with not english speaking drivers. Thank you very much! Andrea & Ginevra
發佈於 2020年1月18日，在 TripAdvisor
Vytautė B (Vilnius, Lithuania)
Vytautė B (Vilnius, Lithuania)
★★★★★
我們搭乘了28座豪華巴士前往沙壩，這是我們在越南為期一個月的旅程中，乘坐過最舒適的巴士。座位非常寬敞舒適，腿部空間充足。還有位英文流利的導遊Aurora，服務相當不錯。
We took 28 seat limousine bus to Sapa and it was most comfortable bus we rode during entire month trip in Vietnam. Very spacious, comfortable seats, lots of leg room. Nice English speaking tour guide Aurora.
發佈於 2020年1月17日，在 TripAdvisor
Louwig (Sydney, Australia)
Louwig (Sydney, Australia)
★★★★★
趣味十足的火車之旅 這真是一種太棒的旅行方式了！雖然一開始計程車司機把我們載到了錯誤的火車站，但 Chapa 的工作人員非常給力，順利協助我們趕上了火車。我們在網路上預訂的是豪華四人臥鋪車廂（包廂）。車內準備了飲用水、軟性飲料、洋芋片、堅果、牙刷、梳子、濕紙巾和耳塞。上鋪的冷氣效果更好一些，不過整體坐起來還是非常舒適，車上有提供 Wi-Fi，我們自己也帶了充電式的隨身小電風扇，放在下鋪用剛剛好。我很喜歡火車行進時微微搖晃的感覺，非常容易入睡。 不過，最後抵達車站時的 Chapa 私人貴賓室（Lounge）卻讓人非常失望。出發前我曾詢問過關於在那裡洗澡和吃早餐的事，他們回覆說全都是免費提供的。然而等我們到達時，那裡根本就沒有開門，所以我們最後只好直接前往飯店，另外付了提早入住的費用，好在這樣的安排反而更方便。 非常推薦選擇這家公司旅行。這班火車有很多節車廂，分別屬於不同的運營公司，而我們對 Chapa 的服務感到非常滿意。
Fun trip What a great way to travel. Our taxi dropped us at the wrong train station, but Chapa were great and got us to the train. We had a 4 berth deluxe that I booked online. We got water, soft drink, chips, nuts, toothbrush, comb, face wipe and ear plugs. The top bunks had better air conditioning but it was very comfortable, there was wifi and we took portable fans that you charge which was perfect for the bottom bunks. Loved the rocking of the train, easy to fall asleep. The private Chapa lounge on the station at the end was very disappointing. I enquired before I left about a shower and breakfast and they said yes all free, when we got there nothing was opened so we ended up going straight to our hotel and paying extra to get an early check in which worked out better. Highly recommend travelling with this company. The train has many carriages all owned by different companies, we were very happy with Chapa.
發佈於 2020年1月16日，在 TripAdvisor
Masoub (Contignano, Italy)
Masoub (Contignano, Italy)
★★★★★
服務超棒！需要在下龍灣與河內機場之間租車，效率高又專業，價格也公道。
Excellent service! Needed to book a car between Halong Bay and Hanoi Airport. Efficient and professional at a fair price.
發佈於 2020年1月15日，在 TripAdvisor
Phil H (Broadstairs, UK)
Phil H (Broadstairs, UK)
★★★★★
河內與沙壩之間的接送服務。 溝通良好，服務出色。我住在老城區外的飯店，需要前往沙壩的接送服務。問了許多家公司，都說必須自行前往總部集合上車。只有A21願意協助我達成需求。 非常感謝。 我會向每一位來越南的朋友推薦你們。祝你們新年快樂、身體健康。
Transfer Between Hanoi and Sapa. Great communication and excellent service. I stayed in a hotel outside of the old quarter and required a transfer to Sapa. I asked many companies all who said I had to make my way to the main office for pick. A21 were the only company to help me with what I wanted. THANK YOU. I'll recommend you to everyone I meet who visits Vietnam. I wish you a happy healthy new year.
發佈於 2020年1月15日，在 TripAdvisor
Partylori
Partylori
★★★★★
我們從河內搭乘臥鋪巴士前往沙巴，一切都很順利，車程約6小時。抵達沙巴後，可以選擇在車上待到早上6點，或是在凌晨3點下車。巴士非常乾淨。但如果身高超過175公分，可能會比較難找到舒適的睡姿。若身高190公分以上，建議選擇後排座位！
We went from Hanoi to Sapa in a sleeping bus. Everything was good, it took us 6 hours. At Sapa we could choose to stay in the bus until 6 AM or leave at 3 AM. The bus is very clean. But if u are taller than 1,75m u will get a bit trouble finding a good sleeping position. If u are 1,90+m take a place in the back!
發佈於 2020年1月13日，在 Tripadvisor
Brian M (Bunclody, Ireland)
Brian M (Bunclody, Ireland)
★★★★★
從沙巴到河內的旅程非常愉快。我們選擇了沙巴到河內的VIP服務，儘管多數評價負面，但這次體驗相當舒適。我身高188公分，全程都覺得很舒適。 雖然有時司機開車感覺有點不穩，從沙巴下山的路段也有些令人緊張，但既然選擇搭巴士而非火車，這也是意料之中的事。 我毫不猶豫會再次預訂，也無法挑剔這次體驗。我在國內搭過更糟的車，還付了更多錢。 關於中途停靠站和抵達河內的資訊都有英文翻譯，這點很有幫助。車上的廁所也很乾淨，考慮到很多人連靜止的廁所都難以保持清潔，這在移動中的巴士上更是令人印象深刻。
Very pleasant journey from SaPa to Hanoi. We travelled on the VIP service from SaPa to Hanoi and despite the largely negative views this was a very pleasant experience. I am 6ft 2 and was comfortable throughout the entire journey. Driving did feel a bit erratic at times and travelling down from SaPa was a little unnerving but that’s par for the course once you decide to bus it instead of getting the train. I wouldn’t hesitate to book again and cannot fault the experience. I have travelled on much worse back home and paid a lot more too. Information was translated into English too regarding stops and arrival in Hanoi which was helpful. Toilet on board was clean, which was impressive considering a lot of people struggle to keep a toilet clean even when they don’t have a moving bus to contend with.
發佈於 2020年1月11日，在 TripAdvisor
Roeyhatzvi (Israel)
Roeyhatzvi (Israel)
★★★★★
剛從河內搭臥鋪巴士到沙壩。車內乾淨，環境舒適。司機助理超棒！講了很多笑話，讓我的旅程更愉快。 另外，我在車上遺失了私人物品，Sunny 幫我找了三次。 最後終於找到了，他讓我開心一整天！
Just took a sleeper from Hanoi to Sapa. The bus was clean with nice environment. The driver assistant was the best guy ever! Made a lot of jokes and made my experience better. Also, I lost personal stuff in the bus and Sunny helped me 3 times to search for it. Finally we found it and he made my day!
發佈於 2020年1月11日，在 TripAdvisor
Charles K (Bangkok, Thailand)
Charles K (Bangkok, Thailand)
★★★★★
趣味十足且舒適的沙壩之旅！ 我不明白為什麼網路上對前往沙壩（Sapa）的夜間臥鋪火車有那麼多褒貶不一的評價，但我們全家在 Chapa Express（沙巴快線列車） 上度過了一段非常美好的時光。我們與另外兩個家庭同行，總共 13 人。每個家庭都帶著年幼的小孩，我們各自包下了擁有 4 張床位的獨立車廂（包廂）。車廂內部非常乾淨、床鋪軟硬適中、服務周到，而且整個行駛過程其實沒有別人說的那麼顛簸。 如果問我還會再體驗一次嗎？答案是：絕對會！這是一個既有趣又能避免搭乘長途大巴，從河內前往沙壩的絕佳方式。搭乘大巴唯一的優點是能直接送到沙壩的飯店，而坐火車則需要在老街火車站下車後，再轉乘接駁商務車。從火車站到我們入住的飯店大約花了 45 分鐘。除了這一點之外，我非常強烈推薦 Chapa Express！
Fun and comfortable trip to Sapa! Not sure why there are so many mixed reviews on these overnight trains to Sapa, but my family had a wonderful time on Chapa Express. We were with two other families, for a total of 13 people. Each family was traveling with small children and we all had our own cabin with 4 beds in each cabin. The cabins were clean, the beds adequate, service was good, and the overall ride was not as bumpy as others have said. Would I do it again? Absolutely! It's a great way to get from Hanoi to Sapa without having to take a bus. The only benefit of taking a bus is you can go directly to your hotel in Sapa versus having to take a van from the train station. The trip from the station to our hotel took approximately 45 min. Other than that, I would highly recommend Chapa Express!
發佈於 2020年1月9日，在 TripAdvisor
hannahj688
hannahj688
★★★★★
混亂不堪。 火車本身很可愛、舒適又乾淨。但查帕快車那兩位女士的組織簡直是一團糟！！！ 首先，其中一位女士故意等到晚上9點才給任何人車票，那時已經聚集了一大群人。現場沒有排隊系統，那兩位女士會在跟你說話時突然走開，然後叫另一個人跟著她們。我親眼看到一個男人莫名其妙地拿到四張票，另一個男人抱怨後，那女士就把第一個男人的票拿走，給了第二個男人。票似乎沒有事先分配給特定的人，而且你的訂位代號根本無關緊要。 到了晚上9點45分，我和另一個男人才終於被理會。那時我們各自還需要兩張票，她們卻說只剩下兩張票了？ 那位女士慌亂地四處翻找，最後從另一家公司找到兩張票，才沒有人被遺漏。 這趟旅程最終還算順利，但這件事卻留下了不好的印象。如果那位女士一開始不是那麼死板，如果她一開始就做好本分，把每個訂位的車票分配好，當天直接發放，這一切本來都可以避免的。
Shambles. The train itself was lovely, cosey and clean. But the organisation for the two women at Chapa Express was an utter shambles!!! First of all the one woman purposely waited till 9pm before she would give anyone a ticket,by which point there was a huge 'crowd'. There was no queing system in place and the two women would just wonder off mid way through speaking to you and ask another person to follow them. I witnessed one man be given four tickets, randomly, another man moan so the women took the tickets off the first guy and gave them to the second one instead. The tickets had not been pre allocated to people it seemed. And it didn't matter what your booking reference was. At 9.45 myself and another guy were finally listened to. By that point, each of us still wanting our two tickets, they said there was only two remaining tickets? The lady frantically flapped around and found two tickets with another company so no one was left behind. It just leaves a sour taste on a journey that turned out ok in the end. All of this could have been avoided if the woman was not such a jobs worth initially and if she had actually done her job in the first place and allocated each booking their tickets to just be handed over on the day.
發佈於 2020年1月2日，在 TripAdvisor
victorcO1938BU (The Netherlands)
victorcO1938BU (The Netherlands)
★★★★★
服務良好 準時、專業、有禮貌，司機駕駛技術很好，載我們前往三谷... 一路上開車非常平穩 物超所值！
Good service On time, professional, polite and a good driver took us to Tam Coc... Very steady on the wheel in our journey Really good value for money!
發佈於 2020年1月2日，在 TripAdvisor
ashrafazrol (Malaysia)
ashrafazrol (Malaysia)
★★★★★
不錯的體驗。 我們去程從河內到老街訂了豪華私人包廂，回程從老街到河內則訂了VIP包廂。整體體驗很不錯。床鋪舒適，房間乾淨，行李可以放在床底下。有提供瓶裝水。火車行駛時的轟隆聲我們覺得還好，睡得很安穩。廁所很近也很乾淨。 不過，回程時，茶水服務員要求我們支付50,000越南盾，但這杯咖啡或茶本應包含在我們的VIP套裝中，是免費的。我們沒有付錢，最後她讓步了，免費給了我們咖啡和茶。但她沒有提供毛巾。
Nice experience. We book Private Deluxe on from Hanoi to Lao Cai and VIP from Lao Cai to Hanoi. The experience was nice. The beds were comfortable and the room was clean. We could store our luggage below the bed. Water bottles provided. We were okay with the rumbling of the train while it is making its way on the track - we slept soundly. The toilet was near and clean. However, on our way back the tea lady asked us to pay 50,000 dong for what is supposed to be a free coffee or tea included in our VIP package. We didn't pay and she relented and gave us our coffee and tea for free. She didn't provide us with towels.
發佈於 2020年1月1日，在 TripAdvisor
Matthias Hamsch (Erftstadt, Germany)
Matthias Hamsch (Erftstadt, Germany)
★★★★★
視車輛與司機而定。 我們搭乘巴士往返河內與沙壩。 能從飯店接人並送至下一間飯店，這點非常棒，十分便利。 第一趟的車子相當新，座位也很寬敞。一定要試著訂VIP座位！司機很棒，開車平穩，是一趟非常舒適的旅程。 回程時我們搭到較舊的車。雖然也是VIP座位，但空間有限。我們遇到了車隊裡開最快的司機，沒有其他車比我們更快。在山區行駛時相當刺激，這趟旅程比較顛簸。 所以，實際體驗真的取決於車輛與司機。我現在能理解為什麼會有正面與負面的評價了。 整體來說，我還是會再使用他們的服務，因為相當方便，服務也不錯。
Depending on the car and the driver. We used the bus to go from Hanoi to Sapa and back. It's great that you are picked up at your hotel and get dropped off at your next hotel. Very convenient. The car on the first trip was quite new and the seats very spacious. Always try to book the VIP seats! The driver was great and drove relaxed. A very good trip. On the way back we had an older car. Also VIP seats, but space is limited. We had the fastest driver of the fleet. No other car was faster than us. In the mountains that was quite adventurous. This was a more rough tour. So, experience really depends on the car/driver. I can understand good and bad reviews now. In total I would use them again, it's quite convenient and the service is good.
發佈於 2019年12月30日，在 TripAdvisor
niki2nicole (United States)
niki2nicole (United States)
★★★★★
來越南的絕對首選！方便、實惠且超級給力！ A21 的服務真的太棒了。我是在最後一刻上網尋找交通工具時，偶然發現他們的。當時我的行程非常緊湊，但又想在有限的時間內多塞一些景點，正是因為有了他們，才讓我在越南後半段的旅程變得無比輕鬆順暢。 我在最後一刻預訂了從河內到下龍灣的專車，速度比搭大巴快了一倍，而且非常準時地在河內機場接我，直接送達下龍灣的飯店。在下龍灣期間，他們還幫我安排了非常棒的遊船一日遊，並順利把我接回河內，那段時光我玩得開心極了！ 回到河內後，我又搭乘了他們的豪華商務車前往寧平。他們提供直接到入住飯店接送（Door-to-door）的服務。 與我們對接的每位工作人員都非常專業、熟悉業務，而且精通多種語言，幽默風趣，整體給人感覺非常好。全程可以直接透過 WhatsApp 輕鬆溝通，還支援 PayPal 付款。 如果你把普通大巴的車資、往返車站必須搭乘的計程車費，以及因為班次固定而可能需要枯等好幾個小時的時間成本通通算進去，再加上大巴更長的車程，以及途中自己買的餐點、景點門票，最後算下來你花得反而更多，特別是如果還要再請導遊的話。而且，那樣玩下來自己要做的功課和跑腿工作也多得多。所以，哪怕 A21 貴個 6 到 8 美元，也絕對非常值得！ 這家公司真的太讚了。我強烈推薦聯繫他們。即使計畫有變或是臨時預訂，他們的配合度也超級高。
An Absolute Must In Vietnam. Easy. Affordable. Super Helpful. A21 has been amazing. I found them by chance online looking last minute for transportation. They made the second half of my time in Vietnam when I was crunched for time and still wanting to pack in more a breeze. I booked a car from Hanoi to Halong last second which was twice as fast as the bus and picked me up at the Hanoi airport right on time and took me straight to my hotel in Halong. In Halong they were able to get me on a boat tour that was amazing and back to Hanoi, which I had the best time on. From Hanoi I was able to grab one of their luxury buses to Ninh Binh. They pick you up and drop you off right at your hotel. Everyone you interact with is knowledgeable and speakers multi languages well. Witty and just all around great. You’re able to communicate directly with ease through WhatsApp, and pay via PayPal. When you totaled up costs of regular buses, the cabs you have to use to get to and from the stations, the wait time which can be hours because of schedules. The longer drive times. Then toss in food, and entrance fees you wind up paying more, especially if you toss in a tour guide. With a lot more footwork work. Even if A21 is 6-8 bucks more it’s absolutely worth it. This company is awesome. I would highly recommend reaching out to them. Super accommodating when plans change or are last minute too.
發佈於 2019年12月29日，在 TripAdvisor
niki2nicole (United States)
niki2nicole (United States)
★★★★★
越南必選！輕鬆、實惠、超實用。 A21 真的太棒了。我是在最後一刻上網找交通工具時偶然發現他們的。他們讓我在越南的後半段旅程變得輕鬆無比，當時我時間緊迫，卻仍想塞進更多行程。 我臨時訂了一輛從河內到下龍灣的車，速度比巴士快兩倍，而且準時在河內機場接我，直接送我到下龍灣的飯店。在下龍灣，他們幫我安排了一趟超棒的遊船行程，之後又送我回河內，那段時光我玩得超開心。 從河內出發，我搭了他們一輛豪華巴士前往寧平。他們會直接到飯店接你，也送你到飯店門口。 所有與你接觸的人員都知識豐富，且能流利使用多種語言。風趣幽默，整體來說非常棒。你可以透過 WhatsApp 輕鬆直接溝通，並用 PayPal 付款。 如果你把一般巴士的費用、往返車站必須搭的計程車費、因班次而可能耗費數小時的等待時間、更長的行車時間，再加上餐費和門票費，最後你會發現花費更多，尤其如果還請導遊的話，而且還要多走很多路。就算 A21 貴個 6 到 8 美元，也絕對值得。 這家公司真的很棒。我強烈推薦聯繫他們。即使行程有變或臨時決定，他們也非常樂於配合。
An Absolute Must In Vietnam. Easy. Affordable. Super Helpful. A21 has been amazing. I found them by chance online looking last minute for transportation. They made the second half of my time in Vietnam when I was crunched for time and still wanting to pack in more a breeze. I booked a car from Hanoi to Halong last second which was twice as fast as the bus and picked me up at the Hanoi airport right on time and took me straight to my hotel in Halong. In Halong they were able to get me on a boat tour that was amazing and back to Hanoi, which I had the best time on. From Hanoi I was able to grab one of their luxury buses to Ninh Binh. They pick you up and drop you off right at your hotel. Everyone you interact with is knowledgeable and speakers multi languages well. Witty and just all around great. You’re able to communicate directly with ease through WhatsApp, and pay via PayPal. When you totaled up costs of regular buses, the cabs you have to use to get to and from the stations, the wait time which can be hours because of schedules. The longer drive times. Then toss in food, and entrance fees you wind up paying more, especially if you toss in a tour guide. With a lot more footwork work. Even if A21 is 6-8 bucks more it’s absolutely worth it. This company is awesome. I would highly recommend reaching out to them. Super accommodating when plans change or are last minute too.
發佈於 2019年12月29日，在 TripAdvisor
Praveen Shetty
Praveen Shetty
★★★★★
豪華臥鋪巴士。如果您正計劃前往沙壩，這趟臥鋪巴士絕對是您的最佳選擇。我的孩子們非常享受這次體驗，旅途中睡得十分安穩。每個床位都擁有足夠的隱私空間，且非常舒適。
Luxury sleeper bus. If you are travelling to Sapa, look no further to book this sleeper bus. My children thoroughly enjoyed the experience, had a good sleep during the journey. Each bed is having sufficient privacy and is very comfortable.
發佈於 2019年12月18日，在 TripAdvisor
Aldo D (Florida, US)
Aldo D (Florida, US)
★★★★★
下龍灣之旅。首先，透過WhatsApp溝通讓這次決定變得容易許多，考量到單程車程需2至2.5小時，價格也相當合理。最初的司機表現不錯，但他們沒有考慮到我的身高，所以如果你身高超過180公分，建議事先告知。後來我與負責人溝通後，他完全超出預期，回程時安排了七人座廂型車，還附有Wi-Fi！這體驗的補救方式實在太棒了。再次感謝。強烈推薦，因為與其跟那些可能最後加價的當地人討價還價，不如選擇A21。我在出發前幾週就付清款項，從未遇到意外費用，無需多言。
The trip to halong bay. 1st and Foremost, the communication through whatsapp made this decision much easier as well as the price point considering the drive is 2-2.5 hrs long each way. The initial drivers was good, but they didn't account for my height, sooo if you're well over 6'3" i suggest you communicate that prior. So once i spoke to whomever was in charge, he literally exceeded expectation with the driver on the way back. A 7 seater car/van with Wi-Fi! Amazing way to redeem the experience. Thanks again. Highly recommend, bc the alternative is to haggle w Some local idiots that may pull the upcharge in the end. With a21, i paid weeks before our trip and never had a surprise cost, enough said.
發佈於 2019年12月14日，在 TripAdvisor
dorcas T (Jurong East, Singapore)
dorcas T (Jurong East, Singapore)
★★★★★
迅速且卓越的客戶服務。我透過A21預訂了行程，但因健康因素不得不取消。在我忙於處理這些醫療問題的過程中，Michael回覆迅速，提供了我至今遇過最優質的客戶服務之一。雖然我錯過了這次旅行，但憑藉這次經驗，我相信，若上天允許，我一定會再次選擇這家公司:)
Prompt and excellent customer svs. I booked my trip w A21 and had to cancel it due to some medical conditions. In the midst of my handling all these medical issues, michael was prompt in his replies and rendered one of the best customer svs that I had encountered thus far. I might have missed this trip, but with this experience, I'm sure , God willing, I will come back to this company:)
發佈於 2019年12月3日，在 TripAdvisor
dorcast126 (Singapore)
dorcast126 (Singapore)
★★★★★
快速且極佳的客戶服務。 我透過A21預訂了行程，但因健康因素不得不取消。在處理這些醫療問題的過程中，Michael回覆迅速，提供了我至今遇過最優質的客戶服務之一。雖然我錯過了這次旅行，但基於這次經驗，我相信，若上天允許，我一定會再次選擇這家公司:)
Prompt and excellent customer svs. I booked my trip w A21 and had to cancel it due to some medical conditions. In the midst of my handling all these medical issues, Michael was prompt in his replies and rendered one of the best customer svs that I had encountered thus far. I might have missed this trip, but with this experience, I'm sure , God willing, I will come back to this company:)
發佈於 2019年12月3日，在 TripAdvisor
adrian0714 (Singapore)
adrian0714 (Singapore)
★★★★★
舒適且安全的旅程。 從寧平搭乘火車抵達後，我們轉乘Chapa特快車前往沙壩，驚喜地發現車廂乾淨、乘坐舒適。 請注意，若要搭乘前往沙壩的夜間火車，需從河內車站步行約10分鐘至閘門。閘門實際上位於主車站後方，建議使用Google地圖查詢路線。 回到車廂後，雖然行駛過程中有些噪音與搖晃，但我們仍能安穩休息一夜。廁所出乎意料地乾淨，且無他人所說的氨水異味。 與回程河內時搭乘的維多利亞特快車相比，Chapa的車廂更為舒適，臥鋪空間也稍寬敞、稍長。若您還在猶豫，我會推薦選擇Chapa特快車。省下維多利亞多收的費用，絕對不會後悔。
Comfortable and safe ride. On arrival from Ninh Binh via train, we took the Chapa express to Sapa and was pleasantly surprised that it was clean, comfortable ride. Please note that to take the night train to Sapa, you’d have to walk about 10 minutes to the gate from Hanoi station. Gate is actually situated behind the main station, try google to find directions. Coming back to the cabin, the ride was a little noisy and shaky but we had a good night rest. Toilets were surprisingly clean and without smell of ammonia as some claimed. And compared to the Victoria express, which we took on our return leg to Hanoi, Chapa’s cabin was way more comfortable, bunks were a little wider and longer. To those that are undecided, I’d say choose Chapa express. You won’t regret saving that extra dollar that Victoria charges.
發佈於 2019年11月30日，在 TripAdvisor
XDragzon (Singapore)
XDragzon (Singapore)
★★★★★
機場接送與下龍灣遊船。 已預訂上述項目並在線上付款。一切順利，我們玩得很開心，完全不用擔心被騙。謝謝。下次造訪越南時，我們還會再跟您預訂。
Airport transfer & Halong Bay Cruise. Booked above mention and paid online. All went well and we have a good time. Without any worries about scam. Thanks. We book with you whenever we visit Vietnam.
發佈於 2019年11月25日，在 TripAdvisor
Nadia W
Nadia W
★★★★★
一次難忘的體驗！ 我們與這家公司進行了兩趟旅程，分別從沙壩往返河內，都是過夜行程。 兩次我們都預訂了VIP雙人臥鋪包廂。這是價格較高的選項（170美元），但能提供隱私和更舒適的空間。 包廂佈置得宜，安靜宜人。 附贈礦泉水、清涼濕紙巾和餅乾，出發時還提供一杯飲料。 如同預期，火車有些噪音且搖晃明顯，但我們意外地睡得很好。 工作人員親切且樂於助人。 直接向該公司預訂的額外好處（我們其中一趟有直接預訂，另一趟沒有）： - 飯店接駁車 - 免費耳塞 - 更貼心的服務 整體而言，這是一種實用、安全且便利的旅行方式。
An experience! We did two trips with this company, overnight to and from Sapa to Hanoi. Both times we booked the VIP 2 berth sleeper cabin. This is a more costly option (US$170) but provides privacy and a bit more comfort. The cabin was nicely set up and lovely and quiet. Complimentary water, refreshing wipes and cookies as well as a drink on departure. As expected the train is noisy and there is a lot of motion but we slept surprisingly well. Staff were friendly and helpful. Added benefits of booking directly with the company (one way we did one way we didn't). - shuttle to hotel - complimentary ear plugs - much more attentive service. Overall a practical, safe and manageable way to travel.
發佈於 2019年11月23日，在 TripAdvisor
MdeBij
MdeBij
★★★★★
服務超棒。使用A21的豪華轎車服務往返沙壩（SaPa）及三谷（Tam Coc）。他們說到做到，溝通迅速；服務一流！！！
Super service. A21 gebruikt voor limousine-service naar SaPa (vv) en Tam Coc (Vv). Doen wat ze afspreken, vlotte communicatie; super service!!!
發佈於 2019年11月20日，在 TripAdvisor
antoine r
antoine r
★★★★★
我們從河內到下龍灣搭了兩人座的計程車。預訂過程溝通非常順暢（透過網站即時聊天和WhatsApp即時更新資訊）。司機準時到河內的飯店接我們，途中還短暫休息，最後送我們到靠近下龍灣的團洲飯店。強烈推薦給所有人！
We took a taxi for 2 from hanoi to ha long bay. The communication was excellent to book the taxi ( live chat on the website and what's app chat to update us). The driver came to our hotel in hanoi on time and dropped us off in our hotel in tuan Chau next to ha long bay with a little break on the road. Will recommend to all people!
發佈於 2019年11月13日，在 TripAdvisor
FelipeZule (medellin)
FelipeZule (medellin)
★★★★★
服務優良。 從下龍灣到河內機場預訂了A21，一切都很完美，準時抵達，強烈推薦。 途中在河內短暫停留了幾分鐘並更換車輛，但全程準時且乘坐舒適。
Great Service. Hired A21 for Ha long to Hanoi airport, everything was perfect, right on time, highly recommended. Did a stop on Hanoi for a few mins, changed car, but all on time and a comfortable ride
發佈於 2019年11月6日，在 TripAdvisor
Iker Bel
Iker Bel
★★★★★
這是一間不錯的旅行社，買了從河內到吉婆島的車票，他們有WhatsApp，溝通非常有效率。我的巴士是11點出發，但我的飯店不在老城區，所以我必須到Cis咖啡廳作為集合點……他們在10:59傳訊息給我，確認我是否已上車，並請我打電話給他們。價格合理，組織也很好，毫無疑問會再跟他們旅行。 如果這對你有幫助，請按讚。
A good agency, bought a ticket to go from Hanoi to Cat Ba, they have a whatsapp that is very effective, my bus was at 11 bus my hotel wasn't in the old quarter, ao I had to go to Cis coffee as a meeting point...and they were writing me at 10:59 to know if I was on the bus and calling them...good price and organization, would travel with them with no doubt. Like if this helped u.
發佈於 2019年11月5日，在 Google Review
An Ng
An Ng
★★★★★
有趣的體驗。我搭過很多次臥鋪巴士，但Fansipan Express的包廂式臥鋪巴士跟我以前用過的所有臥鋪巴士完全不同。其他臥鋪巴士有三排座位，而Fansipan Express包廂巴士只有兩排。每個包廂都是獨立空間，而且相當寬敞。老實說，我非常害怕腳臭味。我覺得自己做了最好的選擇。我睡得非常好。
INTERESTING EXPERIENCE. I have travelled with sleeping bus many times but Fansipan Express cabin sleeping bus is completely different from all sleeping buses i used to use. With other sleeping bus , there are 3 rows , Fansipan Expres cabin bus has only 2 rows. each cabin is a private cabin and quite large. To be honest, i really scare of foot odor. i think i made a best choice for me. I slept so well.
發佈於 2019年11月1日，在 TripAdvisor
Matthias Hamsch (Germany)
Matthias Hamsch (Germany)
★★★★★
河內至沙巴來回行程。我透過A21旅行社預訂了從河內到沙巴的來回接送服務。他們回覆所有問題迅速，英文溝通毫無障礙。我提前數月透過PayPal付款，飯店接送也準時在預定日期抵達，非常棒！他們會在出發前一天透過WhatsApp傳送提醒，服務十分貼心。 至於Eco Tours本身的旅程，第一趟體驗極佳，第二趟則低於平均水準。我已另外撰寫了關於Eco Tour Bus的評論。 由於與A21的訂購及溝通經驗堪稱完美，我給予五星評價。
Trip Hanoi to Sa Pa and back. I booked with A21 Tours our transfer from Hanoi to Sapa and back. They respond quickly to all questions, communication in English is flawless. I payed via PayPal months in advance, and the hotel pickup arrived just in time on the planned date. Great! They send you a reminder via WhatsApp one day before the trip, very nice service. The trip with Eco Tours itself was great on the first journey and below average on the second. I wrote a separate review on Eco Tour Bus. Since the booking and communication with A21 was perfect I rate it 5star.
發佈於 2019年10月31日，在 TripAdvisor
Nes
Nes
★★★★★
服務很棒。我們使用了從河內到下龍灣（來回）的服務，一切都很順利。司機準時到達，與工作人員溝通也很方便。價格合理，強烈推薦。
Great Service. We used the service from Hanoi to Halong Bay (return). Everything was great. The driver was on time. Communications with the staff also easy. The price is reasonable. Highly recommended.
發佈於 2019年10月28日，在 TripAdvisor
Ignesp28
Ignesp28
★★★★★
服務很棒。我們使用了從河內到下龍灣（往返）的服務。一切都很順利。司機準時到達。與工作人員的溝通也很方便。價格合理。強烈推薦。
Great Service. We used the service from Hanoi to Halong Bay (return). Everything was great. The driver was on time. Communications with the staff also easy. The price is reasonable. Highly recommended.
發佈於 2019年10月28日，在 TripAdvisor
Angeles R (Valencia, Spain)
Angeles R (Valencia, Spain)
★★★★★
沙壩之旅 與司機阿勇一同搭乘巴士前往沙巴，旅程體驗極佳。 設施完善，配備WiFi、電視、充電器及飲品。 強烈推薦給想與家人享受更私密旅程的旅客。
Viaje Sa Pa Excelente viaje en autobús a Sa Pa con nuestro conductor Dung. Fanáticas instalaciones, con wifi, TV, cargadores y bebidas. Completamente recomendable para hacer el viaje más privado con familia.
發佈於 2019年10月27日，在 TripAdvisor
Cecilia
Cecilia
★★★★★
服務非常好。A21 Tours 的工作人員真的很棒，總是迅速回覆並提供協助。事實上，因為對他們非常滿意，我們從未使用過其他公司的交通服務。繼續保持優良表現！下次見！
Very good service. The staff at A21 Tours was really good. Always quick to answer and help. Infact we haven't used any other company for transport due to how happy we are with them. Keep up the good work! See you next time!
發佈於 2019年10月21日，在 TripAdvisor
Jackson T
Jackson T
★★★★★
服務優良且回應迅速 我們使用了從內排機場到沙壩的豪華轎車接送服務。 服務非常好。只要保持WhatsApp開啟，工作人員就會在幾分鐘內迅速回覆您的任何問題。 預訂流程快速，還可以透過線上付款。這項服務值得信賴。抵達時只需告知工作人員，他們就會大致告知接駁時間。工作人員也會非常清楚地說明上車地點。 司機非常專業且風趣，整趟旅程我們都享受了非常愉快的乘車體驗。 這項服務非常便利。絕對會推薦大家使用他們的服務。
Great service and instant response We use the limousine transfer service from Noi Bai airport to Sapa. The service is very good. Just keep your Whatsapp on and the staff will reply you shortly in few minutes for any questions you asking. The booking process is fast and you may made payment through online. The service is trustworthy. Just inform the staff upon arrival, and the staff will tell you roughly arrival time for the pick-up. The staff will also give a very clear instruction on the pick up point. The driver is very professional and entertaining. We had a very good ride throughout the journey. This service is very convenient. Sure will recommend you to use their service.
發佈於 2019年10月20日，在 TripAdvisor
Josephine Evans
Josephine Evans
★★★★★
我們預訂了從河內機場到沙巴的巴士行程。與公司的溝通是透過WhatsApp進行的，這讓我們能快速方便地獲取所有所需資訊。當我們的航班改期，導致無法趕上預訂的巴士時間時，遇到了一些困難。A21旅行社非常出色地協助我們重新安排預訂，並搭乘下一班可用的巴士。值得推薦。
We booked a bus journey from Hanoi Airport to Sapa. Communication with the company is made through WhatsApp which made it quick and easy to access all the information needed. We met with some difficulty when our flight was rescheduled so we were unable to make the bus time we booked. A21 tours were brilliant in helping us to rearrange our booking and take the next available bus. Would recommend.
發佈於 2019年10月16日，在 Google Review
Shaidan E
Shaidan E
★★★★★
服務很棒。我很喜歡客服人員透過 WhatsApp 回覆我的詢問，因為回覆速度非常快且有效率。車輛狀況良好，從河內到下龍灣的回程旅程讓我們非常享受。強烈推薦，祝一切順利。繼續加油！
Great Service. I like the way the officer responding my enquiry thru WhatsApp because it’s really fast and efficient, the vehicles was good and really enjoyed our return trip from Hanoi Ha Long. Strongly recommended and all the best. Keep it up!
發佈於 2019年10月15日，在 TripAdvisor
Sergey
Sergey
★★★★★
使用他們的服務從河內機場直接前往下龍灣。透過Whatsapp以英文溝通非常迅速。司機在我們降落後耐心等待了1小時。車子乾淨舒適。價格極具競爭力。
Used their services to go directly from Hanoi Airport to Halong. Very fast communication in English via Whatsapp. Driver was waiting patiently for 1 hour after our landing. Nice clean car. Very competetitive price.
發佈於 2019年10月11日，在 TripAdvisor
Sergey108c
Sergey108c
★★★★★
服務非常出色。我們使用他們的服務從河內機場直接前往下龍灣。透過WhatsApp以英文溝通，回覆非常迅速。司機在我們降落後耐心等候了1小時。車子乾淨舒適。價格也非常實惠。
Excellent service. Used their services to go directly from Hanoi Airport to Halong. Very fast communication in English via WhatsApp. Driver was waiting patiently for 1 hour after our landing. Nice clean car. Very competitive price.
發佈於 2019年10月11日，在 TripAdvisor
zoe t
zoe t
★★★★★
私人轎車服務使用了兩次 - 高效又安全。我記得是透過Google搜尋找到他們的。使用線上表單預訂非常方便，他們回覆報價和解答問題的速度超快（幾分鐘內就搞定）。能用WhatsApp回覆訊息，加上車上WiFi，真的很棒。我們使用了兩次他們的轎車接送服務：一次從海防吉碑機場到下龍灣飯店，另一次從下龍灣到河內。司機總是準時且駕駛安全。強力推薦。
Private car service used twice - efficient and safe. Found these guys on I think a google search. Easy to book using online form. They were super quick to respond with quote and answer questions (matter of minutes) Being able to use WhatsApp to reply and this WiFi was great. We used them twice for car service pick up at HPH Cat Bi airport to Halong Bay Hotel and then again from Halong Bay to Hanoi. Always on time and safe drivers. Would highly recommend.
發佈於 2019年9月24日，在 TripAdvisor
Wesley H (Oakland, California)
Wesley H (Oakland, California)
★★★★★
從河內往返沙壩的交通服務 Eco Sapa 訂購方便，提供了從河內到沙巴安全舒適的乘車體驗。 途中會停靠幾站，並提供飲用水和簡單的早餐，但這樣就足夠了。更棒的是，車上還有USB充電埠和WiFi，這點出乎意料，但非常實用。 回程的溝通在確認時間上有些疏漏，但整體來說，我還是會推薦這項服務。
Transport to and from Sapa from Hanoi Eco Sapa was easy to book and provided a safe comfortable ride between Hanoi and Sapa. You get a few stop on the way and they provide water and a bare bones breakfast, but what more do you need. As a plus, the van had usb ports and wifi, which was unexpected, but great. The communication for our return trip was a bit of a miss on the confirmation on time, but overall I would recommend.
發佈於 2019年9月23日，在 TripAdvisor
Gabor B
Gabor B
★★★★★
可靠、價格合理、準確、乾淨的服務。 我們透過A21預訂了大約8趟行程。所有行程都是透過WhatsApp協商和預訂的，他們回覆迅速、直截了當，價格也相當公道。而且他們確實提供了非常可靠的服務。有些長途行程，司機都準備充分、態度友善，並主動規劃休息或上廁所的停靠點。我們使用了門到門服務，每次他們都在出發前5到10分鐘抵達，車輛舒適、乾淨，完全符合我們約定的條件。我也曾比較過其他服務供應商的價格，他們的價格非常合理，所以我完全不考慮使用其他接送服務。請繼續保持優質服務。
Reliable, moderate proced, accurate, clean service. We had like 8 trips booked with A21. All of them were booked and negotiated via Whatsapp where their response was inmediate, straight to the point, fairly priced. And they delivered a very reliable service accordingly. Some of the trops were long and the drivers were prepared, kind and proactive on planning stops for rests/toilets etc. We used door-to-door service and everytine they showed up 5-10 minues before departure with a comfortable, clean vehicle which was exactly in line we agreed. I also checked prices against other service providers and they were more than fair, so I am not even thinking of getting around with any other transfer service provider. Keep up the good service
發佈於 2019年9月4日，在 TripAdvisor
Yingksuaysuwan (Vietnam)
Yingksuaysuwan (Vietnam)
★★★★★
服務非常非常好，漂亮的沙壩豪華巴士，非常可愛的導遊！強烈推薦！我對整體服務印象深刻，從工作人員、司機到沙壩的導遊，每個人都很棒。
Very very good service, nice Sapa limousine bus, very lovely tour guide! Highly recommended! I was very impressed with the whole service, everybody from staffs, driver to the tour guide in Sapa.
發佈於 2019年7月31日，在 TripAdvisor
Robert M (Mexico)
Robert M (Mexico)
★★★★★
最佳運輸，福報滿滿！我們從河內搭乘小巴前往下龍灣，體驗堪稱完美！巴士嶄新又乾淨，讓我們感覺像真正的貴賓。巴士準時抵達，司機也超級親切！ 最棒的是：我把價值150美元的眼鏡忘在車上，司機隔天還特地送到我們在下龍灣的飯店！ 這真的是福報滿滿，我絕對會再次使用這項服務！感謝司機 Duy Tung 和團隊的每一位成員！
Great Transport wirh best Karma! We took the Minibus from Hanoi to Halong and it was just perfect! The bus was brandnew, clean and we felt lile real VIP. The bus welas in time and the driver was absolutely nice! Best thing: I forgot my 150USD glasses in the van and the driver brought it to our hotel in halong the next day! That’s really good karma and I would definitely use this service agein! Thanks to Duy Tung, the driver and the rest of the team!
發佈於 2019年5月21日，在 TripAdvisor
Beerrrr (Hasselt, Belgium)
Beerrrr (Hasselt, Belgium)
★★★★★
完美無瑕！！ 在我們前往越南的幾週前，偶然發現了A21。從第一分鐘開始，聯繫就迅速、專業且準確。原本我們只是想找河內的機場接送服務，但很快就放心地委託A21安排我們在河內周邊的大部分交通（從河內到下龍灣、下龍灣到寧平，再返回河內）。 所有行程都處理得無可挑剔：飯店接送、永遠準時、車輛舒適、出發當天密切跟進，甚至在長途行駛途中也是如此，員工極度友善且價格合理。 我強烈推薦他們的服務。 親愛的A21，再次感謝您！！
Perfection!! We stumbled over A21 only a few weeks before or trip to Vietnam. From the first minute, the contact was fast, professional and accurate. Where we were just looking for an airport transport to Hanoi, we rapidly felt comfortable to engage with A21 for most of our transport around Hanoi (from Hanoi to Halong Bay, Halong Nay to Ninh Binh and back to Hanoi). All trips were handled perfectly: pick up/drop off at hotel, always on time, comfortable cars, close follow up on the day of travel and even during the drives for longer distances, extremely friendly staff and fair pricing. I can only recommend their services Dear A21, again Thank you!!
發佈於 2019年4月21日，在 TripAdvisor
Sarah H (Kent, UK)
Sarah H (Kent, UK)
★★★★★
優秀、專業且價格合理。非常喜歡他們。我從河內到下龍灣時使用了他們的服務。司機樂於助人、有禮貌，甚至關心我有沒有吃飯！旅途非常舒適，我絕對會推薦他們。溝通也非常出色。
Excellent, professional and reasonably priced. Love these guys. I used them whilst getting from Hanoi to Halong Bay. Driver was helpful, polite and even concerned as to whether I had eaten! The trip was very comfortable and I would definitely recommend these guys. Communication was also excellent.
發佈於 2019年4月18日，在 TripAdvisor
Soo1986 (Penang, Malaysia)
Soo1986 (Penang, Malaysia)
★★★★★
服務很棒！我正在尋找從沙壩到內排機場的巴士，偶然發現了這個A21網站，上面也有多種從河內到沙壩的巴士選擇。最後我決定透過A21旅行社預訂了河內到沙壩的私人包廂巴士（Fansipan Express）以及沙壩到內排機場的巴士（Green Bus）。 他們溝通詳細，並在巴士抵達前持續更新資訊，讓我能隨時確認。當Fansipan Express巴士延誤飯店接駁時，我也能及時與他們聯繫。 線上付款既快速又簡單。 強烈推薦！
Great Service! Was looking for a Sapa to Noi Bai airport bus and came across this a21 website which had multiple bus options to get from Hanoi to Sapa as well. Finally decided to book my Hanoi to Sapa private cabin bus (under Fansipan Express) and Sapa to Noi Bai Airport (Green bus) from A21 tours. They were detailed in the communication and provide frequent updates to check with you up till the bus arrives. I was able to check with them when the Fansipan express bus arrival was delayed for the pickup from hotel. Payment online was quick and simple as well. Highly recommended.
發佈於 2019年4月16日，在 TripAdvisor
Fattymatty1 (Poland)
Fattymatty1 (Poland)
★★★★★
服務優良且物超所值。我在TripAdvisor上找到A21旅行社，決定試試看，結果發現他們的流程簡單得令人驚嘆。我透過他們預訂了所有機場接送服務，並透過WhatsApp連結付款；同時也預訂了一些觀光行程，同樣透過WhatsApp連結完成付款。 在越南與河內停留期間，他們提供的溝通資訊非常清晰且完善。我們搭乘的所有車輛與司機都能說流利的英語，而且駕駛技術堪稱典範。 我對他們的服務完全無可挑剔，價格也極具競爭力。當我再次造訪河內時，百分之百會繼續使用他們的服務。
Excellent service and value for money. I found A21 tours on Trip adviser and gave them a try and was amazed at how simple they make it , I booked all my airport transfers from them and paid via a WhatsApp link and also booked some sightseeing tours which I also paid for by WhatsApp link The communication that they give you throughout your stay in Vietnam and Hanoi is very clear and good and all the cars & drivers we had spoke clear English and there driving was exemplary I can not fault there service at all and there prices are very competitive, when I return to Hanoi I will 100% be using there services
發佈於 2019年4月14日，在 TripAdvisor
Nadège B (France)
Nadège B (France)
★★★★★
感謝！這家旅行社透過WhatsApp的即時回應與便利性，為我們提供了極大的幫助。 接送服務完全符合我們的需求，且價格合理。 謝謝！
Merci! Nous avons obtenu une grande aide grâce à la réactivité et l’accessibilité de cette agence via WhatsApp. Des transferts adéquates à nos demandes et à des prix courants. Merci!
發佈於 2019年4月10日，在 TripAdvisor
Nadège B (Annecy, France)
Nadège B (Annecy, France)
★★★★★
我們透過這家機構在WhatsApp上的即時回應與便利性獲得了很大的幫助。 接送服務符合我們的需求，價格也合理。 謝謝！
Nous avons obtenu une grande aide grâce à la réactivité et l’accessibilité de cette agence via WhatsApp. Des transferts adéquates à nos demandes et à des prix courants. Merci!
發佈於 2019年4月10日，在 TripAdvisor
Joemah (Yishun)
Joemah (Yishun)
★★★★★
服務超讚！ 他們透過WhatsApp回覆詢問/更新資訊的速度很快。A21 Tours的Mike確保一切順利進行，隨時向我更新行程安排的狀況。我們透過A21 Tours參加了下龍灣的Wonderbay日間遊船行程。因為我們在下龍灣住了一晚，所以沒有搭乘Wonderbay提供的返回河內交通。A21 Tours免費提供豪華巴士送我們回河內，完全沒有額外收費。我們也透過A21 Tours預訂了河內機場接送服務。所有行程都按照完美的規劃順利進行。這是我們第一次造訪河內/下龍灣，A21 Tours讓我們的旅程輕鬆無比。毫不費力又充滿樂趣，讓人感到非常滿意與安心。 強烈推薦A21 Tours！
Awesome Service! They are fast in responding with enquiries/updates via Whatsapp. Mike from A21 Tours make sure everything goes smoothly by updating me on the status of the arrangements. We took a Wonderbay Day cruise in Halong Bay via A21 Tours. We stayed a night in Halong bay thus did not take the transport back to Hanoi provided by Wonderbay. A21 Tours provided the return trip to Hanoi using Luxury bus with NO additional charges. We also took their airport transfer to/from Hanoi by A21 Tours. Everything went as beautifully planned and scheduled. This is our first trip to Hanoi/ Halong Bay, A21 Tours makes our trip a breeze. Effortless and enjoyable. Totally satisfying and contented. Will strongly recommend A21 Tours.
發佈於 2019年4月9日，在 TripAdvisor
693sebb
693sebb
★★★★★
A21 反應非常迅速。 即使在最後一刻，團隊仍協助我們在沙壩、寧平和下龍灣找到交通與行程安排。 非常感謝一切！ 10/10！
Grande réactivité de la part d A21. Même au dernier moment, l équipe nous a aidé pour trouver des transports et excursions que ce soit à Sapa, Ninh Binh et Halong. Un grand merci pour tout! 10/10!
發佈於 2019年4月1日，在 TripAdvisor
DTNISH (Vancouver)
DTNISH (Vancouver)
★★★★★
預訂了從河內到三谷的豪華廂型車來回座位，前往參觀舞洞。座位乾淨舒適（僅9座，不擁擠），有空調。臨時更改回程日期，A21毫無問題地協助安排。透過WhatsApp與他們的辦公室溝通順暢。唯一的問題是，兩位司機都不會說英語，而且都是急躁的賽車手。除此之外，服務很棒，會再次使用。
Booked a seat and return ticket on a luxury van from Hanoi to Tam Coc to visit Mua Caves. Clean, comfortable seats (9 only not overcrowded) A/C. Changed my return date at the last minute, A21 arranged without issue. Communicated easily with their office via WhatsApp. Only issue, neither driver spoke English and both were frustrated race track drivers. Otherwise services were great, would use again.
發佈於 2019年3月20日，在 TripAdvisor
Khin (Singapore, Singapore)
Khin (Singapore, Singapore)
★★★★★
河內至沙壩至河內機場的豪華轎車接送服務。我使用了A21豪華轎車服務，從河內機場到沙壩，再返回河內機場，全程準時且非常舒適。我們透過WhatsApp與司機的手機號碼和車牌號碼進行溝通。司機在所有接駁點都準時抵達。服務極佳，強烈推薦。
Limousine ride Hanoi to Sapa to Hanoi to Airport. I used A21 limousine service from Hanoi Airport to Sapa to Hanoi to Airport on time and very comfortable. We communicate thru what app with driver mobile number and license plate number. Driver arrive on time for all the pick up. Excellent service highly recommended.
發佈於 2019年3月11日，在 TripAdvisor
steve g
steve g
★★★★★
服務很棒。我們使用了這項服務從河內往返下龍灣，也包含機場接送。 服務準時且非常舒適。溝通順暢，訊息清楚告知司機姓名和電話號碼。 服務優良且價格合理，強力推薦。
Great service. We used the service for return trip Hanoi to ha long bay and also the the airport. Service was on time and very comfortable. Communications excellent with messages informing of driver name and phone number. Great service with competitive prices, highly recommended.
發佈於 2019年2月27日，在 TripAdvisor
Diana Velez R
Diana Velez R
★★★★★
河內到下龍灣的交通。公司非常迅速地為我們安排了交通，並提供了優惠的價格（比機場的價格更好！）。車子和司機都非常好。直接送我們到飯店，讓我們覺得這是一項很棒的服務！
Transport Hanoi to ha long bay. The company arrange transport for us very quickly and gave us good price (better than the ones in the airport)! The car and driver were very nice. It took us directly to the hotel, we feel like it was an amazing service!
發佈於 2019年2月1日，在 TripAdvisor
Martin G
Martin G
★★★★★
（由 Google 翻譯） 我們從下龍灣的遊輪抵達，但沒有預訂前往河內的接送服務。快速搜尋 Google 後找到了 A21。透過 WhatsApp 溝通非常專業。付款可透過信用卡及寄送給我的 onepay.vn 連結完成。不久後，一輛豪華接駁車就來接我們了。服務超棒！ （原文） Wir kamen an der Halong Bucht von einem Cruise an und hatten keinen Transfer nach Hanoi gebucht. Eine schnelle Google Recherche führte zu A21. Die Kommunikation über Whatsapp war sehr kompetent. Bezahlung funktionierte über Kreditkarte und einen mir zugesandten onepay.vn Link. Kurze Zeit später wurden wir von einem Luxus-Shuttle abgeholt. Super Service!
(Translated by Google) We arrived at Halong Bay from a cruise and had not booked a transfer to Hanoi. A quick Google search led to A21. The communication about Whatsapp was very competent. Payment worked via credit card and an onepay.vn link sent to me. A short time later we were picked up by a luxury shuttle. Super Service! (Original) Wir kamen an der Halong Bucht von einem Cruise an und hatten keinen Transfer nach Hanoi gebucht. Eine schnelle Google Recherche führte zu A21. Die Kommunikation über Whatsapp war sehr kompetent. Bezahlung funktionierte über Kreditkarte und einen mir zugesandten onepay.vn Link. Kurze Zeit später wurden wir von einem Luxus-Shuttle abgeholt. Super Service!
發佈於 2018年10月12日，在 Google Review
Sandra F (Brazil)
Sandra F (Brazil)
★★★★★
我們搭乘維多利亞特快列車往返沙壩，入住的是雙人豪華包廂。雖然包廂空間非常狹小，但相當舒適。我們要求多要兩個枕頭，他們也立刻送來了。每節車廂有兩間不同的洗手間，都非常乾淨。問題是整晚都有可怕的噪音……注意：若不想與陌生人同房，請務必預訂整間包廂。
We travelled to and from Sapa on the Victoria Express Train. We stayed in a 2-berth deluxe cabin. Although the fact that the cabins are very small, they are comfortable. We asked for more two pillows and they brought to us. The train has two different bathrooms in each carriage, both very clean. The problem was the terrible noise during all night long... Attention: book the whole cabin if you don't want to share it with strangers.
發佈於 2016年11月24日，在 TripAdvisor
DunedinCat
DunedinCat
★★★★★
我們從河內搭乘薩帕利快車前往老街並返回。這是一列大型列車，由多家公司擁有的車廂組成，薩帕利快車是其中之一。第一印象不錯，床單乾淨，有羽絨被、免費的餅乾、水和牙刷。床鋪偏硬，但這似乎也是我們住過的許多飯店常見的情況。我認為無論你選擇哪家公司，這趟旅程都會有些顛簸、吵雜，睡眠品質也相當普通。（另外要注意，如果你的包廂內有喇叭，可以關掉！）我們在河內車站尋找取票櫃檯時遇到了一些麻煩，而在老街車站的薩帕利快車櫃檯也沒有人來收取我們的回程車票。
We travelled from Hanoi to Lao Cai and back on Sapaly Express Train. We boarded a large train comprised of a number of carriages owned by different companies, Sapaly Express being one of these. First impressions were good with clean bedding, a duvet, complementary crackers, water and toothbrush. The beds were hard but that seems to be the case in many of the hotels in which we've stayed. I think regardless of the company you travel with you are in for a slightly bumpy, noisy ride and a very average nights sleep. (It is also worth knowing if you have a speaker in your cabin this can be turned off!). We had some trouble locating the collection desk for our tickets in Hanoi station and no one appeared at the Sapaly Express desk in Loa Cai to collect our return tickets.
發佈於 2016年7月16日，在 TripAdvisor
Geoff H (Sydney)
Geoff H (Sydney)
★★★★★
我們最近搭乘維多利亞特快列車前往沙壩。往返程我們都選擇了雙人豪華包廂，並在回程時享用了餐車上的晚餐。這是前往沙壩的高級服務，且需同時入住維多利亞沙壩度假村（詳見另篇評論）。 我很慶幸預訂了雙人包廂，因為四人包廂若滿座時顯得相當擁擠。當然，你也可以冒險預訂四人包廂，期待獨享整個空間——在四月底這樣做或許是個合理的賭注。 我們的包廂雖小巧但舒適溫馨，床鋪偏硬，多數旅客可能難以一夜好眠。值得注意的是，雖然車廂隸屬於維多利亞，但仍與提供廉價選項的列車連結，因此行駛過程有時會顛簸。 每節車廂設有兩間浴室，其中一間略大。兩間都維護良好且設備齊全，遠超乎我的預期。 工作人員表現出色，維多利亞確實照顧周到。在河內時，我們被引導至車站對街的舒適休息室，那裡提供飲料與點心。列車即將出發時，工作人員引領我們至正確車廂，行李也由專人妥善處理。若選擇維多利亞服務，務必善用此項服務，切勿直接前往車站。 餐車上的晚餐樂趣無窮。提供精緻多樣的冷熱小點，搭配當地啤酒、烈酒與優質葡萄酒。我們未選擇預訂套餐——列車深夜出發，我們決定先行用餐。其他旅客顯然選擇了此選項，但他們看起來遠不如我們從容！ 搭乘維多利亞特快列車前往沙壩雖是昂貴選項，卻是一場絕佳體驗與值得的奢華享受。
We recently travelled to Sapa on the Victoria Express Train. We stayed in a 2-berth deluxe cabin both ways and enjoyed supper in the dining car on the return journey. This is the premium service to Sapa and requires that you also stay in the Victoria Sapa Resort (see separate review). I was pleased we booked the double cabin, as the 4-berths looked pretty cramped if fully loaded. Of course, you can take the risk of booking the 4-berth and having the cabin to yourself, and in late-April this would have been a reasonable gamble. Our cabin was understandably compact but comfortable and intimate. The beds were firm and a good night’s sleep will elude most travellers. It’s important to note that while the carriages are allocated to the Victoria, they are still part of the same train that pulls the cheaper options, and it can be a bumpy ride at times. There are two bathrooms in each carriage – one slightly larger than the other. Both are well maintained and equipped – much better than I expected. Staff were excellent and the Victoria does look after you. In Hanoi we were guided (our guide) to a comfortable lounge across the road from the station where drinks and snacks were available. When the train was ready to leave we were ushered to the correct carriages. Our luggage was taken care of by staff. Make sure you use this service if you travel with the Victoria. Don’t go directly to the station. Supper in the dining carriage was great fun. There’s a compact but very pleasant range of hot and cold nibbles, with local beers, spirits, and good wine. You can opt for a pre-arranged dinner which we did not - the train departs quite late in the evening and we decided to eat beforehand. Some other guests obviously took up the option, but they looked far less relaxed than us! The Victoria Express train is the expensive option if travelling by train to Sapa, but is a great experience and a worthwhile indulgence.
發佈於 2015年5月6日，在 TripAdvisor

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