Booked for Green Bus via a21 and everything went smoothly. Nothing to complain. Everything went as scheduled, no e-ticket needed. Good services and very responsive on WhatsApp.
Kim C
★★★★★
沙壩綠巴士舒適且安排清晰良好 我和朋友從沙壩搭乘 Green Bus 前往河內，巴士很舒適。車上有一位女巴士助理，英文說得很好，還會重複播放預錄的廣播，確保每位乘客都清楚注意事項。 我們從河內到沙壩是搭乘另一家巴士公司，雖然也很舒適，但安排就沒那麼好。他們沒有清楚說明下一站何時抵達，完全沒有任何通知，巴士助理全程都在睡覺。而且只有一次上廁所的時間，對於一趟六小時的車程來說實在不夠。 我認為 Green Bus 可以改進的地方，是在旅途中多留意乘客的狀況。因為有些乘客在車上吃橘子（車上禁止飲食），還有人看劇沒戴耳機，實在很擾人。我只好自己請那個人把音量調低。如果巴士助理能幫忙處理這類情況，那就更好了。 整體來說，Green Bus 很不錯，如果我再來沙壩，一定會再預訂。
Green Bus is comfy - clear & good arrangement My friend and I took green bus from Sapa to Hanoi, the bus was comfy. There’s a girl as the bus assistant, who speak very good english and would repeat the pre-recorded broadcasts so to make sure everyone aware of the notices. We booked the other bus company from Hanoi to Sapa, it was also comfy but the arrangement is not better. Also they don’t have clear instruction about when is the next stop. No notice at all, the bus assistant was just sleeping. And only one toilet time which is not quite enough for a 6 hours trip. One thing i think green bus can improve is to pay more attention to the guests during the trip. As some of them were eating oranges in the bus which the bus is not allow eating. and some of them watching drama without an earphone, that was ignoring. I asked that person to volume down by myself. If the bus assistant can help for such then it would be even better. Overall, green bus is good and I will book again if I come to Sapa again. 舒適及安排很好。 我們乘Green Bus由Sapa到河內。 巴士助理很有禮貌，英語亦很好。相比起由河內到Sapa的旅程（別的巴士公司），Green Bus的安排比較好。停站的次數也多一次。
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