Quick sell for an awesome place and wonderful service. Had a short chat over whatsapp late night for the next morning departure from Hanoi. Opted for private cab.. had a lazy start for an awesome afternoon cruise and activities. Mind you Titop island climb needs a bit fitness but halfway point up itself is a treat to watch. Caves/water/hill/limestones/beach/food/cruise cabin - all upto an A+ class experience. Would definitely come back !
Outstanding, Quick and very well priced. 10/10 The communication between A21 and me was outstanding. Before, during and after pickup and drop off. Everything was clear and the response time was unbelievably quick. I should mention the price is always slightly lower than the service provided by the cruise ships. I have used A21 twice and it’s a 10/10 for me.
We used A21Tours for our honeymoon transfer, and the experience was flawless! The limousine was luxurious, clean, and incredibly comfortable. A special thanks to Phuong for her fantastic organization—everything ran smoothly, and she made sure we were well taken care of. Highly recommend their service for anyone looking for a stress-free, premium experience!
Flexible, accommodating, and competitive. We booked multiple trips through A21 including airport pickup and drop off. The A21 crew was incredibly flexible. Our flight from Ho Chi Minh to Hanoi was delayed by an hour. When we arrived, our driver was waiting for us and extremely helpful and happy. We also booked our Halong Bay tour through A21. Overall, the experience was top notch. For our trip to Sapa, we booked a private car with a driver for 3 days and 2 nights. Our driver was professional and accommodating. The prices offered by A21 is competitive and the A21 team is always reachable via WhatsApp. We had to change our plans multiple times prior to landing in Vietnam and A21 was always accommodating. They made our trip to Hanoi and Sapa easy and enjoyable.
The trip to halong bay. 1st and Foremost, the communication through whatsapp made this decision much easier as well as the price point considering the drive is 2-2.5 hrs long each way. The initial drivers was good, but they didn't account for my height, sooo if you're well over 6'3" i suggest you communicate that prior. So once i spoke to whomever was in charge, he literally exceeded expectation with the driver on the way back. A 7 seater car/van with Wi-Fi! Amazing way to redeem the experience. Thanks again. Highly recommend, bc the alternative is to haggle w Some local idiots that may pull the upcharge in the end. With a21, i paid weeks before our trip and never had a surprise cost, enough said.
Prompt and excellent customer svs. I booked my trip w A21 and had to cancel it due to some medical conditions. In the midst of my handling all these medical issues, michael was prompt in his replies and rendered one of the best customer svs that I had encountered thus far. I might have missed this trip, but with this experience, I'm sure , God willing, I will come back to this company:)
We took a taxi for 2 from hanoi to ha long bay. The communication was excellent to book the taxi ( live chat on the website and what's app chat to update us). The driver came to our hotel in hanoi on time and dropped us off in our hotel in tuan Chau next to ha long bay with a little break on the road. Will recommend to all people!
Perfection!! We stumbled over A21 only a few weeks before or trip to Vietnam. From the first minute, the contact was fast, professional and accurate. Where we were just looking for an airport transport to Hanoi, we rapidly felt comfortable to engage with A21 for most of our transport around Hanoi (from Hanoi to Halong Bay, Halong Nay to Ninh Binh and back to Hanoi). All trips were handled perfectly: pick up/drop off at hotel, always on time, comfortable cars, close follow up on the day of travel and even during the drives for longer distances, extremely friendly staff and fair pricing. I can only recommend their services Dear A21, again Thank you!!
Excellent, professional and reasonably priced. Love these guys. I used them whilst getting from Hanoi to Halong Bay. Driver was helpful, polite and even concerned as to whether I had eaten! The trip was very comfortable and I would definitely recommend these guys. Communication was also excellent.
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