Outstanding, Quick and very well priced. 10/10 The communication between A21 and me was outstanding. Before, during and after pickup and drop off. Everything was clear and the response time was unbelievably quick. I should mention the price is always slightly lower than the service provided by the cruise ships. I have used A21 twice and it’s a 10/10 for me.
We used A21Tours for our honeymoon transfer, and the experience was flawless! The limousine was luxurious, clean, and incredibly comfortable. A special thanks to Phuong for her fantastic organization—everything ran smoothly, and she made sure we were well taken care of. Highly recommend their service for anyone looking for a stress-free, premium experience!
Great transport service from Halong to Hanoi airport. We booked from Halong to Hanoi airport, Driver was waiting for us at the time booked. Took us to the airport in Hanoi and arrived at the time we asked for. I communicated through Whatsapp and everything was confirmed the evening before with car and driver details. Great service - Thank you
Great day out in Hanoi. A21 took us from Halong Bay to Hanoi for a day trip. Communication prior to the booking was excellent. We changed our drop off points with no problems. Drivers were courteous and bang on time each way. Luxury vip seats were worth the extra couple of dollars. Would not hesitate to recommend.
Prompt and excellent customer svs. I booked my trip w A21 and had to cancel it due to some medical conditions. In the midst of my handling all these medical issues, Michael was prompt in his replies and rendered one of the best customer svs that I had encountered thus far. I might have missed this trip, but with this experience, I'm sure , God willing, I will come back to this company:)
Great Service. We used the service from Hanoi to Halong Bay (return). Everything was great. The driver was on time. Communications with the staff also easy. The price is reasonable. Highly recommended.
Very good service. The staff at A21 Tours was really good. Always quick to answer and help. Infact we haven't used any other company for transport due to how happy we are with them. Keep up the good work! See you next time!
Helpful go-to company. Booking through A21 was super convenient and easy - they were also very responsive at communication with us so we felt confident in our plans. We also found ourselves needing transportation last minute after arriving in Vietnam- being able to hop on WiFi and contact them through WhatsApp was easy and they were able to arrange something for our needs.
Great Transport wirh best Karma! We took the Minibus from Hanoi to Halong and it was just perfect! The bus was brandnew, clean and we felt lile real VIP. The bus welas in time and the driver was absolutely nice! Best thing: I forgot my 150USD glasses in the van and the driver brought it to our hotel in halong the next day! That’s really good karma and I would definitely use this service agein! Thanks to Duy Tung, the driver and the rest of the team!
Airport Transfer Ha Long Bay to Hanoi. Booking was easy and updates through WhatsApp made planning easy and stress free. Driver was prompt, helpful and friendly. Car was clean and equipped with working rear seat belts. Highly recommend
Great service. We used the service for return trip Hanoi to ha long bay and also the the airport. Service was on time and very comfortable. Communications excellent with messages informing of driver name and phone number. Great service with competitive prices, highly recommended.
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