Hanoi Airport to Sapa bus

We booked a bus journey from Hanoi Airport to Sapa. Communication with the company is made through WhatsApp which made it quick and easy to access all the information needed. We met with some difficulty when our flight was rescheduled so we were unable to make the bus time we booked.
A21 tours were brilliant in helping us to rearrange our booking and take the next available bus. Would recommend.

Customized tour and transfer for 6 people. The services provided by A21 were excellent. All our transfer services (from Hanoi airport to Sapa, Sapa to Hanoi hotel and hotel to airport) arrived on time. The drivers were courteous too. We were even provided water and snacks on our 5 hrs drive from Sapa to Hanoi and there was free WiFi in all their transportations. We likewise availed of their Halong Bay tour and half-day Hanoi city tour. The guides that we had (Ms. Emma and Mr. Cheongsam, respectively) were knowledgeable and spoke decent English. We recommend that you wear comfortable walking/hiking shoes if you’ll join the short trek in Halong Bay. The climb is not recommended for those with weak knees. Make sure to bring some snacks too as lunch was served late. Don’t expect you’ll be able to go for a good swim once you get to one of the islands. The swimming area and time allotted were limited. Also, there were no shower areas and changing areas. Overall, we were very satisfied with the A21 services. Communication was easy via email and WhatsApp. Everything was handled smoothly and efficiently. It’s a very reliable company and I would highly recommend it. Thank you A21 for making our trip stress-free and enjoyable! Xin cam o’n!

Limousine ride Hanoi to Sapa to Hanoi to Airport. I used A21 limousine service from Hanoi Airport to Sapa to Hanoi to Airport on time and very comfortable. We communicate thru what app with driver mobile number and license plate number. Driver arrive on time for all the pick up. Excellent service highly recommended.

Great Service! Was looking for a Sapa to Noi Bai airport bus and came across this a21 website which had multiple bus options to get from Hanoi to Sapa as well. Finally decided to book my Hanoi to Sapa private cabin bus (under Fansipan Express) and Sapa to Noi Bai Airport (Green bus) from A21 tours. They were detailed in the communication and provide frequent updates to check with you up till the bus arrives. I was able to check with them when the Fansipan express bus arrival was delayed for the pickup from hotel. Payment online was quick and simple as well. Highly recommended.

very convenient! friendly customer service and legit service too! when i first came to hanoi. all i want a straight transportation to Sa Pa town ASAP. since i arrive at noon, the only bus that departed from Hanoi center to Sa Pa is 10pm. since i don't want to waste my time, i found A21 tours in the internet and they provided an airport transfer straight to Sa Pa! just what i wanted! i took the luxury limo throught their customer service whatsapp service and they reply me zap! just a second! they also give a free snack and drinks, and don't forget free coffee too! the driver couldn't speak any english words but it's okay, i always have google translate to communicate with him. the driver also send in front of my hotel! he's really nice and helpful too! when i back to Hanoi city, i also book from them but with sleeper green bus. one thing is you need to walk to their place (google map given) to depart from Sa Pa. i just slept along the way inside the bus because i am so tired from all those hikes and walks. they stop at Old quarter just 5min walks to my hostel. the conductor bus is also helpful. and yes i recommend using their service. really helpful and easy too! im looking forward to come hanoi next time and use their service again! thank you A21 tours!

Great service and instant response We use the limousine transfer service from Noi Bai airport to Sapa. The service is very good. Just keep your Whatsapp on and the staff will reply you shortly in few minutes for any questions you asking. The booking process is fast and you may made payment through online. The service is trustworthy. Just inform the staff upon arrival, and the staff will tell you roughly arrival time for the pick-up. The staff will also give a very clear instruction on the pick up point. The driver is very professional and entertaining. We had a very good ride throughout the journey. This service is very convenient. Sure will recommend you to use their service.