FAQs
If you book a transfer from Vinh Hy to Cam Ranh Airport, how much time before your flight departure should you be picked up?
The distance from Vinh Hy to Cam Ranh Airport is approximately 60 km and takes about 1 hour and 30 minutes by car. Therefore, you should schedule your hotel pickup in Vinh Hy at least
3 hours before a domestic flight and
4 hours before an international flight. This accounts for the 1.5-hour transfer time plus 1.5 to 2.5 hours for check-in procedures.
When booking your transfer from Vinh Hy to Cam Ranh Airport, you will be asked to provide your flight number on the checkout page (after selecting your car model and date, and proceeding to the next booking phase). Our travel experts will check your flight details and recommend a suitable pickup time.
Vinh Hy seems quite remote. How do I specify the pickup point?
Our cars can pick up anywhere within the Vinh Hy area, including Amanoi Resort. Please provide the specific pickup point (hotel name and address) on the checkout pages – the next phase of our online booking process after choosing your car model and date.
We want to depart at night, is the service available?
We provide service at any time you need, however, trips departing between 10 PM the previous day and 5 AM the following day will incur a surcharge of 10-15% on the total price.
Can I stop along the way (for lunch, sightseeing, etc.)?
This depends on the time and purpose of your stop. Generally, the driver will assist with short stops (around 10 minutes) for restroom breaks or snacks, but not too frequently. If the itinerary changes because you wish to visit a different location outside the route, we may charge an additional fee. Please contact our customer service if you intend to change the itinerary for further advice.
Is there a luggage limit on this private car service?
Our private car transfer accommodates standard luggage without extra charge. If your group is travelling with oversized bags, sports gear, or additional equipment, simply let us know at booking and we will assign a vehicle with sufficient space at no extra cost.
Can I change the pick-up or drop-off location after booking?
Yes. You may update the pick-up or drop-off address up to 1 hour before the scheduled departure. Changes after that point may not be possible, as your driver will already be on the way to collect you.
Does the driver speak English?
Our private car service driver can handle basic conversational English for everyday needs during the journey. If you require more detailed assistance at any point, simply message us via WhatsApp and our operator will contact your driver immediately on your behalf.
Does the vehicle provide child seats?
Yes, we offer child seats for children under 5 years old with our private car service, at an additional cost of $13 per seat per trip. Please inform us at the time of booking so everything is ready before your departure.
Can I bring my pet with me?
Yes. We allow pets to travel with you when using our private car service. Your pet must be equipped with a sturdy, bottom-filled cage or wear a muzzle and leash (for pets over 7kg). Please supervise your pet throughout the trip to avoid safety risks. After the trip, please follow the driver's instructions to help clean the vehicle. We may charge a fee if the unsanitary conditions cannot be immediately rectified (e.g., your pet urinates or defecates on the floor/seats of the car).
.jpg)
.webp)
Reviews
Please login to write a review