Travel guide to Halong Bay With A21 Tours

Getaway1026 (Lithuania)

★★★★★

Maia Cruise gives you the best at Ha Long bay Great tour from the very first moment we stepped on board to the return to harbour after brilliant tour along Ha Long bay and amazing sunset. The crew is very friendly and supportive. Top deck with small open pool was our location during entire cruise. Selection of food was above the expectations. Very tasty, by the way. The views just superb! The boat looked pretty new. Clean and with all you need during the cruise. Highly recommended! ...Read more

Getaway1026 (Lithuania) review for Halong Bay

Posted 26 Nov 2024 on TripAdvisor

Mei Yun S

★★★★★

Amazing experience with Maia Cruise Nhung provide good service to all tourists and very helpful and friendly. Recommended to join this tour

Posted 18 Oct 2024 on TripAdvisor

Freedom12894760412

★★★★★

Tour day of Ha long bay amazing on Maia cruise What an amazing day had on this cruise boat, tour guide Tony was great. If you’re looking to visit Ha long bay this team are the ones to use. The lunch was plenty and the staff so friendly.

Freedom12894760412 review for Halong Bay

Posted 15 Oct 2024 on TripAdvisor

Moore Megan

★★★★★

Really good service. Clean and straightforward. If you're looking to book transport, book with them!

Posted 03 Dec 2024 on A21 Tours

Andrew Jin Shing Chan

★★★★★

Value for money, 5 stars service. Value for money. The Ha Binh Cruise team provided excellent service. Besides, it is vegetarian friendly. Surprisingly, they cook delicious and excellent vegetarian food. Our guide Johnny was great. When visiting the cave he tried to arrange us away from the crowd (there was a few groups of tourist arrived at the same time). We strongly recommended to take Ha Binh Cruise in Ha Long Bay. The entire trip was awesome, as introverts, we felt great, really great. ...Read more

Andrew Jin Shing Chan review for Halong Bay

Posted 28 Nov 2022 on TripAdvisor

DJMaxi (Pittsburgh)

★★★★★

Great service. Booked 5am limo by messaging their WhatsApp at 11pm. awesome responsiveness! The car is comfy and ppl are nice.

DJMaxi (Pittsburgh) review for Halong Bay

Posted 06 Jan 2020 on TripAdvisor

Grayfox0430 (Massachusetts, US)

★★★★★

Great Transportation Option Easy booking and great communication with the company and drivers. One of the few companies that offered car service from Ha Long to Ninh Binh. Also used them from Ninh Binh to Hanoi, friendly drivers with clean cars for both drives

Posted 20 Nov 2025 on TripAdvisor

Bilal B

★★★★★

Very good Service, and professional.
The vip seats are very comfortable and the journey between Hanoi and Halong is pleasant.

Posted 12 Aug 2025 on TripAdvisor

Bautistafh (Philippines)

★★★★★

Sleeper Bus is worth the price but you need to bring wipes for stopovers. The cabins are spacious which is great. The bed was comfy with a massage option. The customer service is also good. The only thing that’s stopping me from giving this 5-star was the stopover. It was in the middle of nowhere and the toilets were disgusting.

Posted 25 Jun 2025 on TripAdvisor

Mareike Nerger

★★★★★

Comfortable, clean and well organised I booked three Transfers with A21 (Halong bay to Ninh Binh, Ninh Binh to Sapa and Sapa to Hanoi) and all were very good. The buses were clean, comfortable and on time. The organisation and information given before the transfer was also very good. Before each tour I was given the drivers name, phone number and number plate. ...Read more

Posted 16 May 2025 on TripAdvisor

Reefers (New York)

★★★★★

Reliable and responsive We booked a last minute transfer from Halong Bay to Sapa with A21 and were rewarded with a super comfortable 7 seater car with a safe courteous driver. The booking office responded immediately and set up the transfer within minutes. We can confidently recommend A21 for any transfer need in Vietnam

Posted 06 Mar 2025 on TripAdvisor

Dreamer6295

★★★★★

Maia cruise Tony is a good guide, he knows how to take care of everyone and remembers everyone’s face. Constantly having small talks in between to keep us entertained. He gives his best in explaining the history and also talks about the interesting love story between the hen and rooster. The buffet has variety of food which is amazing but vegetarian options only had 4 dishes (dry noodles, tofu, spring rolls, mushrooms). Would be great if the cruise includes complementary mineral water for bus and cruise ride. Bus is 3 hours ride very big comfortable chairs but it does not recline. Overall the experience is okay for first time goers. ...Read more

Posted 26 Nov 2024 on TripAdvisor

Maja H

★★★★★

Outstanding, Quick and very well priced. 10/10 The communication between A21 and me was outstanding. Before, during and after pickup and drop off. Everything was clear and the response time was unbelievably quick. I should mention the price is always slightly lower than the service provided by the cruise ships. I have used A21 twice and it’s a 10/10 for me. ...Read more

Posted 05 Nov 2024 on TripAdvisor

Viola N

★★★★★

So fun!!! Amazing classy experience on the boat and with the extremely competent and available staff, honorary mention for Tony on his great work.

Posted 26 Oct 2024 on TripAdvisor

Lewis S

★★★★★

We used A21Tours for our honeymoon transfer, and the experience was flawless! The limousine was luxurious, clean, and incredibly comfortable. A special thanks to Phuong for her fantastic organization—everything ran smoothly, and she made sure we were well taken care of. Highly recommend their service for anyone looking for a stress-free, premium experience! ...Read more

Posted 04 Oct 2024 on TripAdvisor

Bill R (Angus, UK)

★★★★★

Great transport service from Halong to Hanoi airport. We booked from Halong to Hanoi airport, Driver was waiting for us at the time booked. Took us to the airport in Hanoi and arrived at the time we asked for. I communicated through Whatsapp and everything was confirmed the evening before with car and driver details. Great service - Thank you

Posted 03 Mar 2024 on TripAdvisor

Gayatri jakkal (India)

★★★★★

We stayed at La casta cruise, halong bay the experience was wonderful with view, cleanliness, and especially the staff was kind , loving and helpful, special thanks to Le dong for guiding and making our tour memorable! Highly recommended to stay

Posted 23 Feb 2024 on TripAdvisor

Soumen (India)

★★★★★

Liked: One of the best premium cruise in the Halong Bay. From start to end of the cruising time they are at your service. I was traveling with a one year old kid. The staff are very friendly. The ship stops at 3 points for excursions. The Jacuzzi is great. All rooms have great views. Dinner menu at its best with exclusive options. Disliked: Carry plenty of Drinking water and Beer with you. Charges are exorbitant for these on the cruise. ...Read more

Posted 22 Feb 2024 on Booking.com

凱西西 (Singapore)

★★★★★

Great service and friendly staff! We spent 2 days on cruise. Visited two spots. Although it’s cold and windy, it doesn’t affect the journey at all.

Posted 22 Feb 2024 on TripAdvisor

Andrew N

★★★★★

Food was great! It was raining but the trip still went well. We ate breakfast lunch and dinner. Then we went to the caves which was great also.

Posted 22 Jan 2024 on TripAdvisor

Andrew W

★★★★★

Great luxury cruise in Ha Long bay and quieter Lon Ha bay (getting away from the busies tourist bits!). Beautiful ship- more like a luxury hotel. Food and bar was great. One of the staff in particular, A Yang, was very attentive and polite, making sure we always had the right food (one of us is vegan). Good activities offered including cooking lessons and kayaking. Hot tub on the top deck was amazing to warm up after an evening swim! ...Read more

Posted 20 Jan 2024 on TripAdvisor

Praveen_Sundar (India)

★★★★★

Entire experience was hassle free. F&B staffs took very good care, esp. Hazel and Jhona. The considered all our food preferences. Food was amazing, rooms neat and very maintained. Must consider!

Posted 15 Jan 2024 on TripAdvisor

Ozpix (Australia)

★★★★★

Large and comfy boat tour. Overall good experience. Boat is very large, modern and comfortable with many viewing decks. You get allocated a table for the day. This is where you have lunch and can base your stuff. The lunch was amazing with so many buffet options. Check in at the terminal was easy and plenty of crew on board to look after you. We stopped at the caves and a small beach as well as an internal lake accessed via a large cave. Ha long Bay was pretty, but it seemed all the boats are in a hurry to rush you through the caves and other sights and unfortunately the weather was very hazy and polluted while there limiting distant views. ...Read more

Posted 27 Dec 2023 on TripAdvisor

Bharti

★★★★★

The atmosphere, ambience and food were excellent. The staff was very friendly and helpful. We started late due to bad weather but a memorable experience as we visited 'Surprise cave' the largest cave in Halong bay. It is a worth visiting place to see the natural phenomenon and to become awestruck. We has also enjoyed live music with dance in the returning journey to Halong bay. Very Good memories to remember for life time.... We are vegetarian Indian. The cruise offered us vegetarian Indian food: roti, panneer, dal and rice with other side dishes. There were many vegetarian options to choose and we enjoyed it overall. But on the food counter of vegetarian dishes, they also placed some sea food and chicken dishes , which created a little bit chaos for strict vegetarians. If they can have separate counter with tag "vegetarian" with only vegetarian dishes , it will add more to the experience. Overall experience was very good. ...Read more

Posted 16 Nov 2023 on TripAdvisor

Wazi Bin Wahab W

★★★★★

I had an amazing time and I can say the same for my friends as well! Food was pretty good and the presentation of it was even better! Special thanks to the staff for being so kind, cheerful and most importantly very helpful throughout our time during the cruise.

Posted 03 Nov 2023 on TripAdvisor

Shirley C

★★★★★

Reliable & Good transport provider :) A21 was very responsive to my queries & was able to communicate with me via WhatsApp promptly throughout my stay in Hanoi. We booked 4x Chapa Express train tickets (2 way) to Sapa & Private car (2 way) to Halong Bay. It was a breeze using A21 & strongly recommend using their services. Their prices are also comparable to other local rates. ...Read more

Posted 13 Jun 2023 on TripAdvisor

Mike N

★★★★★

Used them to book a bus from Ha Long to Sapa, they were great. Answered quickly on WhatsApp, provided a Paypal payment link. Very communicative, good English. Will use again while I'm in Vietnam.

Posted 20 Jan 2023 on Google Review

Suchi Sud (India)

★★★★★

Very well organised tour. Guc took a lot of interest in all the activities onboard. The ship was clean and the food delicious. A perfect combination for a day cruise.

Posted 10 Nov 2022 on TripAdvisor

Jtakei

★★★★★

Halong Bay is vast and picturesque. The highlight was Dong Thien Cung. The size and formations within the cave were dramatic. Luckily most ot the bus ride from Hanoi is on a freeway, but even with that the bus ride took 2.5 - 3.0 hours one way

Posted 26 Feb 2020 on Tripadvisor

srimanone

★★★★★

TOOK A DAY TOUR OFF THE CRUISE SHIP IN HA LONG BAY. I stepped off the cruise ship and entered the terminal building. The first area on left this group was selling their trip. They were very interested in signing up as many as was there. I asked for the smallest group as I was solo. They put me on a boat with around 20 total which I don’t mind. At around 930 am they walk you across the street and on to your boat. No one Dolan’s ion of life rafts or life jackets. We started out and cruised most of the day with some nice stops. The bay of ha long is a cultural spectacular, and should not be missed in your lifetime. One must visit this area. The scenery was amazing. One stop at beach was packed with many boats that file in there and drop their clients. Nothing to do but sit there and wait, unless you want to take a swim, but it was a bit cool. There are many tours, this one was fine, lunch was included and it was passable.beer and sodas available for xtra charge. ...Read more

Posted 16 Jan 2020 on TripAdvisor

Neil M (UK)

★★★★★

Great day out in Hanoi. A21 took us from Halong Bay to Hanoi for a day trip. Communication prior to the booking was excellent. We changed our drop off points with no problems. Drivers were courteous and bang on time each way. Luxury vip seats were worth the extra couple of dollars. Would not hesitate to recommend.

Posted 22 Dec 2019 on TripAdvisor

dorcast126 (Singapore)

★★★★★

Prompt and excellent customer svs. I booked my trip w A21 and had to cancel it due to some medical conditions. In the midst of my handling all these medical issues, Michael was prompt in his replies and rendered one of the best customer svs that I had encountered thus far. I might have missed this trip, but with this experience, I'm sure , God willing, I will come back to this company:) ...Read more

Posted 03 Dec 2019 on TripAdvisor

XDragzon (Singapore)

★★★★★

Airport transfer & Halong Bay Cruise. Booked above mention and paid online. All went well and we have a good time. Without any worries about scam. Thanks. We book with you whenever we visit Vietnam.

Posted 25 Nov 2019 on TripAdvisor

Ignesp28

★★★★★

Great Service. We used the service from Hanoi to Halong Bay (return). Everything was great. The driver was on time. Communications with the staff also easy. The price is reasonable. Highly recommended.

Posted 28 Oct 2019 on TripAdvisor

Cecilia

★★★★★

Very good service. The staff at A21 Tours was really good. Always quick to answer and help. Infact we haven't used any other company for transport due to how happy we are with them. Keep up the good work! See you next time!

Posted 21 Oct 2019 on TripAdvisor

ImGoingPlaces (Vermont, US)

★★★★★

Helpful go-to company. Booking through A21 was super convenient and easy - they were also very responsive at communication with us so we felt confident in our plans. We also found ourselves needing transportation last minute after arriving in Vietnam- being able to hop on WiFi and contact them through WhatsApp was easy and they were able to arrange something for our needs. ...Read more

Posted 11 Aug 2019 on TripAdvisor

Robert M (Mexico)

★★★★★

Great Transport wirh best Karma! We took the Minibus from Hanoi to Halong and it was just perfect! The bus was brandnew, clean and we felt lile real VIP. The bus welas in time and the driver was absolutely nice! Best thing: I forgot my 150USD glasses in the van and the driver brought it to our hotel in halong the next day! That’s really good karma and I would definitely use this service agein! Thanks to Duy Tung, the driver and the rest of the team! ...Read more

Posted 21 May 2019 on TripAdvisor

Suzy W (Suffolk, United Kingdom)

★★★★★

Airport Transfer Ha Long Bay to Hanoi. Booking was easy and updates through WhatsApp made planning easy and stress free. Driver was prompt, helpful and friendly. Car was clean and equipped with working rear seat belts. Highly recommend

Posted 03 Apr 2019 on TripAdvisor

Steffi Kestemont

★★★★★

Reliable company. Great personal contact via WhatsApp in proper English. The company did everything to help and support us. The ride was a bit bumpy. The driver drove really fast and sometimes even reckless. It was raining really bad that night, so we didn’t always feel safe. We arrived 2 hours early, which proves how fast the driver was going.

Posted 16 Mar 2019 on Google Review

steve g

★★★★★

Great service. We used the service for return trip Hanoi to ha long bay and also the the airport.
Service was on time and very comfortable. Communications excellent with messages informing of driver name and phone number.
Great service with competitive prices, highly recommended.

Posted 27 Feb 2019 on TripAdvisor