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Transfer Service Request
Sofitel Legend Metropole Hanoi to Sapa Limousine van review
4.7/5 (11 reviews)
Alex K (Broadbeach, Australia)
Booked 2 VIP seats (middle 2 rows) as previously we had the rear seats which are over the the rear wheel axle, so a very uncomfortable ride.
Different company, different seats made the world of difference. Arrived bang on time, given a cake and water. Wifi worked brilliantly.
Two stops on the way for refreshments etc. Pickup and drop off from our hotels.
Couldn’t fault them and highly recommend.
myvRumpt (Rumpt)
Reizen Vietnam. We hebben al onze transfers bij A21 geboekt voor onze vakantie in Vietnam wat een top service/communicatie, alles keurig op tijd uitstekende chauffeurs, wij hebben de Vip limousine voor de gehele reis geboekt zeer relaxte stoelen om heerlijk ontspannen te kunnen reizen.
Viaje Sa Pa
Excelente viaje en autobús a Sa Pa con nuestro conductor Dung.
Fanáticas instalaciones, con wifi, TV, cargadores y bebidas.
Completamente recomendable para hacer el viaje más privado con familia.
Mickey582014 (Hamburg, German)
Hanoi nach Sapa. Wir hatten eine wunderbare Fahrt von Hanoi nach Sapa mit dem besten Fahrer von Vietnam:Dung!!!Er hat uns pünktlich abgeholt und war sehr zuvorkommend!Pusten wurden nach Bedarf gehalten und er war sehr nett
Caroline R
Hanoi/Sapa/Hanoi journey
We were 2 adults and 3 children traveling to Sapa from Hanoi and back to Hanoi last week. We booked a shared journey but had the minibus to ourselves on the way to Sapa which was a real treat. The reclining seats are very comfortable, there is reasonable wifi on board which was a benefit we hadn't realised when booking, charging ports for each seat.
On our return to Hanoi the bus was full and I was sat in the front with the driver and his colleague which makes for a bit more of a squashed seat but it was ok. It is good to know that when all seats are booked on a shared journey that that includes the use of a front seat as well which although do recline it does not have the arm rests and other comforts of seats in the rear.
Vouchers for drinks are given at one stop, one small bottle of water given on boarding the bus, food options are limited at the two stops particularly if you have children with you so we would recommend taking food (or at least your own choice of snacks) with you if possible.
Both journey times were 6 hours with stops.
On both journeys the drivers drove safely and calmly which we appreciated particularly on the very twisty road for the last part of the journey into Sapa.
Wesley H (Oakland, California)
Transport to and from Sapa from Hanoi
Eco Sapa was easy to book and provided a safe comfortable ride between Hanoi and Sapa.
You get a few stop on the way and they provide water and a bare bones breakfast, but what more do you need. As a plus, the van had usb ports and wifi, which was unexpected, but great.
The communication for our return trip was a bit of a miss on the confirmation on time, but overall I would recommend.
Matthias Hamsch (Erftstadt, Germany)
Depending on the car and the driver.
We used the bus to go from Hanoi to Sapa and back.
It's great that you are picked up at your hotel and get dropped off at your next hotel. Very convenient.
The car on the first trip was quite new and the seats very spacious. Always try to book the VIP seats! The driver was great and drove relaxed. A very good trip.
On the way back we had an older car. Also VIP seats, but space is limited. We had the fastest driver of the fleet. No other car was faster than us. In the mountains that was quite adventurous. This was a more rough tour.
So, experience really depends on the car/driver. I can understand good and bad reviews now.
In total I would use them again, it's quite convenient and the service is good.
Eileen Lim (Singapore, Singapore)
Friendly driver
Mr Trung is a awesome driver . He is on time when picking us up from the hotel . The car is comfortable and he speaks mandrain too !
Avid_Traveler_Ram (Hyderabad, India)
We availed the transfer service from Hanoi to Sapa on October 30, 2019, and from Sapa to Hanoi on November 4, 2019.
Overall, we had a good experience.
We e-mailed the company directly in July 2019 to make our reservations. The interactions were smooth and timely. We specifically requested for the VIP seats (seats in the middle of the van) at the time of booking.
Everything happened on our transfers as per the description. We were picked up slightly ahead of schedule from our hotel at Hanoi (in the Old Quarter). The scheduled rest stops were made, and we received the complimentary coupon at one of them. We were dropped off at our hotel in Sapa.
The van was driven safely at all times. Air conditioning and wi-fi worked as expected.
On the return journey, the pick up was delayed slightly due to traffic jams, but, from the time we were picked up from our hotel in Sapa, the rest of the journey was uneventful and went as per the expectations. We were dropped off at our hotel in Hanoi.
Overall, we were happy with the service, and would choose the service again in the future if we have a need.
Keep up the good work, team!
Megan Sophia (Ho Chi Minh City, Vietnam)
Great service!
My boyfriend and I had a wonderful experience with eco sapa. I contacted them on Facebook about a transfer from Hanoi to Sapa. They were very responsive and helpful and we stopped by their office in Hanoi to purchase our tickets for the following day.
Very clean, very comfortable and a safe driver. The only downside was that the schedule changed slightly the day before so we could go and pick up other passengers from around Hanoi- this took a long while to drive around Hanoi and collect them and meant the transfer for us was longer as we were the first to be picked up. This was communicated to us beforehand though directly from the bus operators and they arranged an earlier pick up time for us to try and accommodate this.
To be aware of: The driver didn’t speak English but the tour operators did so we had everything we needed to know before we set off from them, and any problems you can contact them directly on Facebook. Make sure you ask any questions you need from them.
We made 2 stops for toilet and and food and made it to sapa in around 6 1/2 hours (again this was longer for us than usual). Would recommend Ecosapa for good communication and comfortable safe transfer. Thank you!
Sofitel Legend Metropole Hanoi to Sapa Limousine van review