Green bus Hanoi to Sapa

Booked for Green Bus via a21 and everything went smoothly.
Nothing to complain. Everything went as scheduled, no e-ticket needed. Good services and very responsive on WhatsApp.

The services they arr provided are very satisfying. The ordering process is easy, the operator, Miss Moon very friendly and always give quick respond. She is very helpful to answer a number of things. The bus is clean.Passengers are prohibited from wearing shoes and carrying food to maintain cleanliness. Instead, the bus stops at two stops to go to the toilet and eat.But the time allotted for eating is too fast, so I have to leave the foods. Certainly quite unfortunate. But beyond that, Green Bus provides very good service :)

We went from Hanoi to Sapa in a sleeping bus. Everything was good, it took us 6 hours. At Sapa we could choose to stay in the bus until 6 AM or leave at 3 AM. The bus is very clean. But if u are taller than 1,75m u will get a bit trouble finding a good sleeping position. If u are 1,90+m take a place in the back!

Green Bus is comfy - clear & good arrangement
My friend and I took green bus from Sapa to Hanoi, the bus was comfy. There’s a girl as the bus assistant, who speak very good english and would repeat the pre-recorded broadcasts so to make sure everyone aware of the notices.
We booked the other bus company from Hanoi to Sapa, it was also comfy but the arrangement is not better. Also they don’t have clear instruction about when is the next stop. No notice at all, the bus assistant was just sleeping. And only one toilet time which is not quite enough for a 6 hours trip.
One thing i think green bus can improve is to pay more attention to the guests during the trip. As some of them were eating oranges in the bus which the bus is not allow eating. and some of them watching drama without an earphone, that was ignoring. I asked that person to volume down by myself. If the bus assistant can help for such then it would be even better.
Overall, green bus is good and I will book again if I come to Sapa again.

舒適及安排很好。
我們乘Green Bus由Sapa到河內。
巴士助理很有禮貌，英語亦很好。相比起由河內到Sapa的旅程（別的巴士公司），Green Bus的安排比較好。停站的次數也多一次。

Green bus Sapa provides super comfortable journey from Hanoi to Sapa and vice versa. The recliner seats are super comfy. The ticket costs nominal for a 6 h journey. The bus is very clean and they maintain them well. Shoes are to be kept in plastic bags before boarding the bus. Spare slippers provided at every stop point. Very punctual and super clear instructions and directions provided by our guide Bella.
Driver Mr Chin drove smoothly the whole time.