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Hanoi to Tuan Chau island transfer review
Thanks Michael !
Booked 5am limo by messaging their WhatsApp at 11pm. awesome responsiveness! The car is comfy and ppl are nice.
Mind you Titop island climb needs a bit fitness but halfway point up itself is a treat to watch. Caves/water/hill/limestones/beach/food/cruise cabin - all upto an A+ class experience. Would definitely come back !
The communication was fantastic, quick responding and very friendly via whatsapp.
The car was extremely comfortable, neat and clean. The driver was on time and took one break at a convenient spot on our trip from Hanoi to Ha Long.
I even forgot my phone in the van, and they managed to bring it back to me right away - again I am grateful for their quick response, when we texted them about it.
It was also very cheap, considering the comfort and the bottle of water each passenger got. We had a great ride here and I can only recommend to book your ride with A21.
We'll be back soon :)
We stumbled over A21 only a few weeks before or trip to Vietnam. From the first minute, the contact was fast, professional and accurate. Where we were just looking for an airport transport to Hanoi, we rapidly felt comfortable to engage with A21 for most of our transport around Hanoi (from Hanoi to Halong Bay, Halong Nay to Ninh Binh and back to Hanoi).
All trips were handled perfectly: pick up/drop off at hotel, always on time, comfortable cars, close follow up on the day of travel and even during the drives for longer distances, extremely friendly staff and fair pricing.
I can only recommend their services
Dear A21, again Thank you!!
Best thing: I forgot my 150USD glasses in the van and the driver brought it to our hotel in halong the next day!
That’s really good karma and I would definitely use this service agein! Thanks to Duy Tung, the driver and the rest of the team!
We booked multiple trips through A21 including airport pickup and drop off. The A21 crew was incredibly flexible. Our flight from Ho Chi Minh to Hanoi was delayed by an hour. When we arrived, our driver was waiting for us and extremely helpful and happy. We also booked our Halong Bay tour through A21. Overall, the experience was top notch. For our trip to Sapa, we booked a private car with a driver for 3 days and 2 nights. Our driver was professional and accommodating. The prices offered by A21 is competitive and the A21 team is always reachable via WhatsApp. We had to change our plans multiple times prior to landing in Vietnam and A21 was always accommodating. They made our trip to Hanoi and Sapa easy and enjoyable.
Used A21 Tours for a quite last minute pick up from Ha Long to Hà Noi. We used the shared limousine van. It arrived at our hotel on the agreed time and did a perfect drop off at the site in Ha Noi we agreed upon. All without any hassle. A real safe and comfortable drive thanks to an experienced driver and a very clean van!
All in all I would definitely use A21 again a next time!
The communication between A21 and me was outstanding. Before, during and after pickup and drop off. Everything was clear and the response time was unbelievably quick. I should mention the price is always slightly lower than the service provided by the cruise ships. I have used A21 twice and it’s a 10/10 for me.
I booked my trip w A21 and had to cancel it due to some medical conditions. In the midst of my handling all these medical issues, Michael was prompt in his replies and rendered one of the best customer svs that I had encountered thus far. I might have missed this trip, but with this experience, I'm sure , God willing, I will come back to this company:)
Service was on time and very comfortable. Communications excellent with messages informing of driver name and phone number.<br>
Great service with competitive prices, highly recommended.
Excellent timing
Excellent cleanness
Excellent confort
Excellent option
I used A21 all the way for my internal transfers. And will keep on using their services..can only recommend it.
Top notch!
Used A21 Tours for a quite last minute pick up from Hà Long to Hà Noî. We used the shared limousine van. It arrived at our hotel on the agreed time and did a perfect drop off at the site in Hà Noî we agreed upon. All without any hassle. A real safe and comfortable drive thanks to an experienced driver and a very clean van! All in all I would definitely use A21 again a next time!
We arrived at Halong Bay from a cruise and had not booked a transfer to Hanoi. A quick Google search led to A21. The communication about Whatsapp was very competent. Payment worked via credit card and an onepay.vn link sent to me. A short time later we were picked up by a luxury shuttle. Super Service!
(Original)
Wir kamen an der Halong Bucht von einem Cruise an und hatten keinen Transfer nach Hanoi gebucht. Eine schnelle Google Recherche führte zu A21. Die Kommunikation über Whatsapp war sehr kompetent. Bezahlung funktionierte über Kreditkarte und einen mir zugesandten onepay.vn Link. Kurze Zeit später wurden wir von einem Luxus-Shuttle abgeholt. Super Service!