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Why people love Halong Bay
What an amazing day had on this cruise boat, tour guide Tony was great. If you’re looking to visit Ha long bay this team are the ones to use. The lunch was plenty and the staff so friendly.
Nhung provide good service to all tourists and very helpful and friendly. Recommended to join this tour
Great tour from the very first moment we stepped on board to the return to harbour after brilliant tour along Ha Long bay and amazing sunset. The crew is very friendly and supportive. Top deck with small open pool was our location during entire cruise. Selection of food was above the expectations. Very tasty, by the way. The views just superb!
The boat looked pretty new. Clean and with all you need during the cruise.
Highly recommended!
Booked 5am limo by messaging their WhatsApp at 11pm. awesome responsiveness! The car is comfy and ppl are nice.
Ha long Bay was pretty, but it seemed all the boats are in a hurry to rush you through the caves and other sights and unfortunately the weather was very hazy and polluted while there limiting distant views.
I booked my trip w A21 and had to cancel it due to some medical conditions. In the midst of my handling all these medical issues, Michael was prompt in his replies and rendered one of the best customer svs that I had encountered thus far. I might have missed this trip, but with this experience, I'm sure , God willing, I will come back to this company:)
Amazing classy experience on the boat and with the extremely competent and available staff, honorary mention for Tony on his great work.
We are vegetarian Indian. The cruise offered us vegetarian Indian food: roti, panneer, dal and rice with other side dishes. There were many vegetarian options to choose and we enjoyed it overall. But on the food counter of vegetarian dishes, they also placed some sea food and chicken dishes , which created a little bit chaos for strict vegetarians. If they can have separate counter with tag "vegetarian" with only vegetarian dishes , it will add more to the experience. Overall experience was very good.
Tony is a good guide, he knows how to take care of everyone and remembers everyone’s face. Constantly having small talks in between to keep us entertained. He gives his best in explaining the history and also talks about the interesting love story between the hen and rooster.
The buffet has variety of food which is amazing but vegetarian options only had 4 dishes (dry noodles, tofu, spring rolls, mushrooms).
Would be great if the cruise includes complementary mineral water for bus and cruise ride. Bus is 3 hours ride very big comfortable chairs but it does not recline. Overall the experience is okay for first time goers.
We booked from Halong to Hanoi airport, Driver was waiting for us at the time booked. Took us to the airport in Hanoi and arrived at the time we asked for. I communicated through Whatsapp and everything was confirmed the evening before with car and driver details.
Great service - Thank you
Best thing: I forgot my 150USD glasses in the van and the driver brought it to our hotel in halong the next day!
That’s really good karma and I would definitely use this service agein! Thanks to Duy Tung, the driver and the rest of the team!
Service was on time and very comfortable. Communications excellent with messages informing of driver name and phone number.<br>
Great service with competitive prices, highly recommended.
A21 took us from Halong Bay to Hanoi for a day trip. Communication prior to the booking was excellent. We changed our drop off points with no problems. Drivers were courteous and bang on time each way. Luxury vip seats were worth the extra couple of dollars.
Would not hesitate to recommend.
The communication between A21 and me was outstanding. Before, during and after pickup and drop off. Everything was clear and the response time was unbelievably quick. I should mention the price is always slightly lower than the service provided by the cruise ships. I have used A21 twice and it’s a 10/10 for me.
The ride was a bit bumpy. The driver drove really fast and sometimes even reckless. It was raining really bad that night, so we didn’t always feel safe. We arrived 2 hours early, which proves how fast the driver was going.
Booked above mention and paid online. All went well and we have a good time. Without any worries about scam. Thanks. We book with you whenever we visit Vietnam.